The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
The Effect of User Involvement on System Success: A Contingency Approach
Abstract
Despite the fact that commercial computer systems have been in existence for almost three decades, many systems in the process of being implemented may be classed as failures. One of the factors frequently cited as important to successful system development is involving users in the design and implementation process. This paper reports the results of a field study, conducted on data from forty-two systems, that investigates the role of user involvement and factors affecting the employment of user involvement on the success of system development. Path analysis was used to investigate both the direct effects of the contingent variables on system success and the effect of user involvement as a mediating variable between the contingent variables and system success. The results show that high system complexity and constraints on the resources available for system development are associated with less successful systems.
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Citations
Cites
Coefficient Alpha and the Internal Structure of Tests
Cronbach, L. J. (1951) · Psychometrika · doi:10.1007/bf02310555 · Cited by 43,931
User Involvement and MIS Success: A Review of Research
Ives, B., & Olson, M. H. (1984) · Management Science · doi:10.1287/mnsc.30.5.586 · Cited by 1,318
Management Information Systems: Appreciation and Involvement
Swanson, E. B. (1974) · Management Science · doi:10.1287/mnsc.21.2.178 · Cited by 529
Cited by
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003) · Information Systems Research · doi:10.1287/isre.14.2.189.16018 · Cited by 6,479
An Assessment of the Contingency Theory of Management Information Systems
Weill, P., & Olson, M. H. (1989) · Journal of Management Information Systems · doi:10.1080/07421222.1989.11517849 · Cited by 351
The use of meta-analysis in MIS research: promises and problems
Hwang, M. I. (1996) · ACM SIGMIS Database: the DATABASE for Advances in Information Systems · doi:10.1145/264417.264433 · Cited by 56
Attribution Theory: A Theoretical Framework for Understanding Information Systems Success
Snead, K. C., Magal, S. R., Christensen, L. F., & Ndede-Amadi, A. A. (2015) · Systemic Practice and Action Research · doi:10.1007/s11213-014-9328-x · Cited by 42
Users as knowledge co-producers in the information system development project
Hsu, J. S.-C., Lin, T.-C., Zheng, G.-T., & Hung, Y.-W. (2012) · International Journal of Project Management · doi:10.1016/j.ijproman.2011.05.008 · Cited by 34
Metadata
- Authors
- Tait, P., & Vessey, I.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1988-03-01
- Volume
- 12
- Issue
- 1
- Pages
- 91-108
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1510153396
- Cited by
- 412
- References
- 3
- FWCI
- 27.66
- Type
- journal article
- Language
- en
- Open access
- closed
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