The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Pulling the Plug: Software Project Management and the Problem of Project Escalation1
Abstract
Information technology (IT) projects can fail for any number of reasons and in some cases can result in considerable financial losses for the organizations that undertake them. One pattern of failure that has been observed but seldom studied is the IT project that seems to take on a life of its own, continuing to absorb valuable resources without reaching its objective. A significant number of these projects will ultimately fail, potentially weakening a firm’s competitive position while siphoning off resources that could be spent developing and implementing successful systems. The escalation literature provides a promising theoretical base for explaining this type of IT failure. Using a model of escalation based on the literature, a case study of IT project escalation is discussed and analyzed. The results suggest that escalation is promoted by a combination of project, psychological, social, and organizational factors. The managerial implications of these findings are discussed along with prescriptions for how to avoid the problem of escalation.
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Citations
Cites
The Measurement of Observer Agreement for Categorical Data
Landis, J. R., & Koch, G. G. (1977) · Biometrics · doi:10.2307/2529310 · Cited by 81,148
Hastorf, A. H., & Cantril, H. (1954) · The Journal of Abnormal and Social Psychology · doi:10.1037/h0057880 · Cited by 882 · cited 1×
“Psychological literature on selective perception (e.g., Allen and Marquis, 1964; Hastorf and Cantril, 1954; Hogarth, 1979) provides additional support for this notion.”
Background
Cited by
Design Science in Information Systems Research1
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004) · MIS Quarterly · doi:10.2307/25148625 · Cited by 10,707
Design science in information systems research
(2004) · Journal of the Association for Information Systems · doi:10.5555/2017212.2017217 · Cited by 8,254
Coping With Systems Risk: Security Planning Models for Management Decision Making1
Straub, D. W., & Welke, R. J. (1998) · MIS Quarterly · doi:10.2307/249551 · Cited by 1,120
Dubé, L., & Paré, G. (2003) · MIS Quarterly · doi:10.2307/30036550 · Cited by 976
Gender differences in perceptions and relationships among dominants of e-learning acceptance
Ong, C.-S., & Lai, J.-Y. (2006) · Computers in Human Behavior · doi:10.1016/j.chb.2004.03.006 · Cited by 863
Metadata
- Authors
- Keil, M.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1995-12-01
- Volume
- 19
- Issue
- 4
- Pages
- 421-447
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1568975818
- Cited by
- 598
- References
- 2
- FWCI
- 28.76
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
