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Cited by 867

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Information Technology Relatedness, Knowledge Management Capability, and Performance of Multibusiness Firms1

Tanriverdi, Hüseyin·2005·MIS Quarterly

Abstract

Business value of information technology is an enduring research question. The elusive link between IT and financial firm performance calls for further research into intermediate organizational variables through which IT may influence firm performance. This study proposes that knowledge management (KM) is a critical organizational capability through which IT influences firm performance. In the context of multibusiness firms, the study examines how the IT resources of a firm should be organized and managed to enhance the firm’s KM capability, and whether and how KM capability influences firm performance. The study develops two hypothesizes: (1) IT relatedness of the firm’s business units enhances cross-unit KM capability; (2) KM capability, in turn, leads to superior firm performance. Data from 250 Fortune 1000 firms provide empirical support for these hypotheses. IT relatedness of business units enhances the cross-unit KM capability of the firm. The KM capability creates and exploits cross-unit synergies from the product, customer, and managerial knowledge resources of the firm. These synergies increase the financial performance of the firm. IT relatedness also has significant indirect effects on firm performance through the mediation of KM capability.

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Metadata

Authors
Tanriverdi, H.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2005-06-01
Volume
29
Issue
2
Pages
311-334
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
OpenAlex
W1660606661
Cited by
867
References
6
FWCI
92.80
Type
journal article
Language
en
Open access
closed

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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