THE IMPACT OF EMPLOYEE COMMUNICATION AND PERCEIVED EXTERNAL PRESTIGE ON ORGANIZATIONAL IDENTIFICATION.
Abstract
Employees' organizational identification was measured in three organizations. Results show that employee communication augments perceived external prestige and helps explain organizational identification. Communication climate plays a central role, mediating the impact on organizational identification of the content of communication. The relative impacts of employee communication and perceived external prestige on organizational identification differ between organizations; this was attributed to differences in reputation of the companies. Consequences of the results for the management of organizational identification are discussed.
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Previous studies have shown that when employees feel their psychological needs are fulfilled in the workplace, they tend to develop positive attitudes and behavioral intentions toward the organization, such as higher job satisfaction, organizational commitment, and identification with the organization.
“Previous studies have shown that when employees feel their psychological needs are fulfilled in the workplace, they tend to develop positive attitudes and behavioral intentions toward the organization, such as a higher level of job satisfaction (Van den Broeck et al., 2016), organizational commitment (Dursun, 2015), and identification with the organization (Smidts et al., 2001).”
From Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory (2022) · cites this paper as Smidts et al., 2001
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“, 2016), organizational commitment (Dursun, 2015), and identification with the organization (Smidts et al., 2001).”
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- Authors
- Smidts, A., Pruyn, A. T. H., & Van Riel, C. B. M.
- Affiliations
- Esade (ES)
- ORCID
- Smidts, A.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2001-10-01
- Volume
- 44
- Issue
- 5
- Pages
- 1051-1062
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2168014017
- Cited by
- 1,352
- References
- 2
- Citations by year
- 2026: 36 · 2025: 47 · 2024: 59 · 2023: 67 · 2022: 79 · 2021: 94 · 2020: 84 · 2019: 98 · 2018: 64 · 2017: 63 · 2016: 82 · 2015: 73 · 2014: 68 · 2013: 65 · 2012: 76
- FWCI
- 23.16
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Journal (publishedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Strategy and Culture
- Keywords
- internal communication, perceived external prestige, organizational identification, communication climate, organizational reputation
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