THE DYNAMIC NATURE OF CONFLICT: A LONGITUDINAL STUDY OF INTRAGROUP CONFLICT AND GROUP PERFORMANCE.
Abstract
In a longitudinal study, we found that higher group performance was associated with a particular pattern of conflict. Teams performing well were characterized by low but increasing levels of proces...
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Team emotional intelligence has been shown to lead to stronger relationships with co-workers, better information exchange and decision making, and decreased team conflict.
“Team emotional intelligence has been shown to lead to stronger relationships with co-workers (Jordan & Troth, 2004), better information exchange and decision making (Pelled, Eisenhardt & Xin, 1999), and decreased team conflict (Jehn & Mannix, 2001;Jordan & Troth, 2004).”
From Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture (2010) · cites this paper as Jehn & Mannix, 2001
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- Authors
- Jehn, K. A., & Mannix, E. A.
- Affiliations
- University of Pennsylvania (US)
- Cornell University (US)
- ORCID
- Jehn, K. A.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2001-04-01
- Volume
- 44
- Issue
- 2
- Pages
- 238-251
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2115104049
- Cited by
- 2,487
- References
- 3
- Citations by year
- 2026: 74 · 2025: 92 · 2024: 80 · 2023: 114 · 2022: 112 · 2021: 127 · 2020: 142 · 2019: 134 · 2018: 133 · 2017: 136 · 2016: 151 · 2015: 135 · 2014: 150 · 2013: 120 · 2012: 110
- FWCI
- 56.56
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Journal (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Conflict Management and Negotiation
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Keywords
- intragroup conflict, group performance, conflict dynamics, process conflict, task conflict, team performance
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