Cited by 136

Beyond Attitude Structure: Toward the Informational Determinants of Attitude

Holbrook, Morris B.·1978·Journal of Marketing Research

Abstract

The author argues that marketing research has focused too narrowly on the static structure of attitude at the expense of its informational determinants. An experimental study investigates the effects of one fundamental dimension of advertising content on the components of attitude structure. Specifically, the results suggest that the factualness/evaluativeness of a persuasive message exerts a positive effect on those beliefs considered most important; that these beliefs in turn determine affect; and that these effects of communication on attitude components are mediated by a set of intervening cognitive reactions, such as perceived message credibility. These findings suggest implications for marketing decisions, public policy, and the future course of attitude research in marketing.

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Crossref · 10.2307/3150624

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  • The impact of claim specificity on claim credibility is similar to that of objective (rather than subjective) information and of substantive (rather than associative) claims.

    “Whilst independent and distinct, the impact of claim specificity on claim credibility is similar to that of objective (rather than subjective) information (Ford, Smith and Swasy, 1990; Holbrook, 1978), and of substantive (rather than associative) claims (Chan, 2000; Chan and Lau, 2004).”

    From How Claim Specificity Can Improve Claim Credibility in Green Advertising (2018) · cites this paper as Holbrook, 1978

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Authors
Holbrook, M. B.
Venue
Journal of Marketing Research
Publisher
JSTOR
Published
1978-11
Volume
15
Issue
4
Pages
545
ISSN
0022-2437
Cited by
136
References
0

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