The DOI matches its Crossref record; 69 of the 71 references it cites were found in a registry or an index.
Exploring Value Cocreation in Relationships Between an ERP Vendor and Its Partners: A Revelatory Case Study1
Abstract
Contemporary business organizations are increasingly turning their attention to jointly creating value with a variety of stakeholders, such as individual customers and other business organizations. However, a review of the literature reveals that very few studies have systematically examined value cocreation within business-to-business (B2B) contexts. Using a revelatory case study of the relationship between an ERP vendor with a global reputation and its partners, and informed by the resource-based view of the firm and related theoretical perspectives, we develop an understanding of value cocreation in B2B alliances associated with selling, extending, and implementing packaged software, specifically ERP systems. Our study reveals that there are different mechanisms underlying value cocreation within B2B alliances, and also points to several categories of contingency factors that influence these mechanisms. In addition to providing insights about the phenomenon of cocreation itself, the study contributes to the stream of packaged software literature, where the implications of value cocreation in alliances between packaged software vendors and their partners for the client organizations have not been sufficiently explored.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“In prior work, such as the literatures on cocreation in the business value of IT (Grover and Kohli 2012;Sarker et al. 2012) and digital architecture (Kallinikos et al. 2013;Shapiro and Varian 1999;Yoo et al. 2010), there is a clear focus on design and recombination being performed by the firm.”
From Recombination in the open-ended value landscape of digital innovation (2018) · cites this paper as Sarker et al. 2012
Citations
Cites
(1984) · Cited by 81,983
Firm Resources and Sustained Competitive Advantage
Barney, J. (1991) · Journal of Management · doi:10.1177/014920639101700108 · Cited by 48,334
Firm resources and sustained competitive advantage
Barney, J. B. (2004) · Advances in strategic management · doi:10.1016/s0742-3322(00)17018-4 · Cited by 38,216
Economic Action and Social Structure: The Problem of Embeddedness
Granovetter, M. (1985) · American Journal of Sociology · doi:10.1086/228311 · Cited by 28,745
A resource‐based view of the firm
Wernerfelt, B. (1984) · Strategic Management Journal · doi:10.1002/smj.4250050207 · Cited by 25,635
(1990) · Cited by 24,217
The Theory of the Growth of the Firm
Penrose, E. T. (1995) · Oxford University Press eBooks · doi:10.1016/s0024-6301(96)90295-2 · Cited by 13,942
Absorptive Capacity: A Review, Reconceptualization, and Extension
Zahra, S. A., & George, G. (2002) · The Academy of Management Review · doi:10.5465/amr.2002.6587995 · Cited by 10,758
The cornerstones of competitive advantage: A resource‐based view
Peteraf, M. A. (1993) · Strategic Management Journal · doi:10.1002/smj.4250140303 · Cited by 10,743
Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness
Uzzi, B. (1997) · Administrative Science Quarterly · doi:10.2307/2393808 · Cited by 9,853
Flagged first, then by citations
2 of the 71 references couldn’t be matched to a known paper.
Research works printed but not linked: 5
- Ahuja, 2000, The Duality of Collaboration: Inducements and Opportunities in the Formation of Interfirm Linkages, Strategic Management Journal, 95
- Bamford, 2004, Envisioning Collaboration: Mastering Alliance Strategies
- Charmaz, 2000, Grounded Theory: Objectivist and Constructivist Methods, 509
- Davenport, 1998, Working Knowledge
- Panorama, 2011, ERP Vendor Analysis
Cited by
Sorted by citations
Value co-creation: concept and measurement
Ranjan, K. R., & Read, S. (2014) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-014-0397-2 · Cited by 1,416
Service innovation in the digital age: Key contributions and future directions
Barrett, M., Davidson, E., Prabhu, J., & Vargo, S. L. (2015) · MIS Quarterly · doi:10.25300/misq/2015/39:1.03 · Cited by 956
Technology Ecosystem Governance
Wareham, J., Fox, P. B., & Cano Giner, J. L. (2014) · Organization Science · doi:10.1287/orsc.2014.0895 · Cited by 931
Aligning with new digital strategy: A dynamic capabilities approach
Yeow, A. Y. K., Soh, C., & Hansen, R. (2017) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2017.09.001 · Cited by 714
Seidel, S., Recker, J., & Brocke, J. V. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.4.13 · Cited by 496
Metadata
- Authors
- Sarker, S., Sarker, S., Sahaym, A., & Bjørn-Andersen, N.
- Affiliations
- Washington State University (US)
- Department of IT Management, Copenhagen Business School, DK-2000 Frederiksberg Denmark
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2012-03-01
- Volume
- 36
- Issue
- 1
- Pages
- 317-338
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W88170234
- Cited by
- 367
- References
- 71
- Citations by year
- 2026: 19 · 2025: 19 · 2024: 16 · 2023: 26 · 2022: 24 · 2021: 33 · 2020: 29 · 2019: 28 · 2018: 28 · 2017: 19 · 2016: 19 · 2015: 33 · 2014: 41 · 2013: 19 · 2012: 13
- FWCI
- 96.83
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- MIS Quarterly (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Keywords
- value co-creation, enterprise resource planning, packaged software, resource-based view, contingency factors, software implementation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
