Cited by 390Service and Product InnovationDigital Platforms and EconomicsDigital Innovation in Industries

Recombination in the open-ended value landscape of digital innovation

Open access
Henfridsson, Ola, Nandhakumar, Joe, Scarbrough, Harry, Panourgias, Nikiforos·2018·Information and Organization

Abstract

Digital innovation introduces a new open-ended value landscape to anyone seeking to generate or capture new value. To understand this landscape, we distinguish between design recombination and use recombination, explore how they play out together, and redirect the attention from products and services toward digital resources. Digital resources serve as building-blocks in digital innovation, and they hold the potential to simultaneously be part of multiple value paths, offered through design recombination and assembled through use recombination. Building on this perspective, we offer the value spaces framework as a tool for better understanding value creation and capture in digital innovation. We illustrate the framework and offer the early contours of a research agenda for information systems researchers.

AI snapshot

Written from the paper’s full text.

TL;DR

The paper distinguishes design recombination from use recombination and proposes the value spaces framework to understand value creation and capture in the open-ended landscape of digital innovation. It shifts analysis from products/services to digital resources and illustrates the framework with cloud services, home entertainment, and digital maps examples.

Key findings

  • Design recombination is the firm activity of connecting digital resources into a value offer; use recombination is the activity of connecting digital resources in use to generate an individual value path. Digital resources are product-agnostic and can be part of multiple value paths through contingently obligatory relations.
  • The value spaces framework organizes analysis into setting (value spaces across contents, service, networks, and device; digital resources; value connections), process (actors: firms, individuals, bots; design recombination, use recombination, paths channeling), and outcomes (value intensity, value scope, design-use value paths overlap).
  • Illustrative numbers include: as of February 2012, ProgrammableWeb listed 2,337 mashups using the Google Maps API; in the Figure 4 example, use recombination U1 had overlap of 0.2, 0.2, and 0.4 with design recombinations D1, D2, and D3, while U2 had 0.8, 0.2, and 0; and D1’s five resources can be recombined in 32 ways (2^5).
  • Path channeling is presented as a competitive strategy to steer value paths through particular digital resources, potentially building information assets, enabling monetization, and supporting platform emergence and network effects.

Methods

  • Conceptual/theoretical paper, described as a research commentary, developing the value spaces framework rather than testing hypotheses or analyzing an empirical sample.
  • Uses illustrative examples from cloud services (Microsoft OneDrive, Google Drive, Facebook Messenger), home entertainment (Amazon Echo, Spotify, Pandora), and digital maps (Google Maps, Uber, Rightmove) to explain constructs.
  • Main analysis is a conceptual synthesis of digital innovation, service innovation, cocreation, network effects, and platform literatures, ending with indicative research questions.

Limitations

  • The paper does not present a formal limitations section; it characterizes itself as offering the “early contours” of a research agenda and aims to stimulate debate rather than provide empirical validation.
  • Evident from the text: the framework and its outcome measures—value intensity, value scope, and design-use value paths overlap—are conceptual and illustrated with examples, not tested with systematic data.
  • Evident from the text: the examples are illustrative rather than sampled, and the authors call for future methodological thinking, including computational methods, to measure value paths and recombination.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.infoandorg.2018.03.001

Cites

58 of 58 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 62 cited sources checked · 0 supported · 0 flagged

  • Interpretationcitation

    Distinguishing design recombination from use recombination is essential for developing new perspectives on the business value of digital innovation.

    “We argue that this distinction between design recombination and use recombination is pivotal to addressing the call for new perspectives on the business value of digital innovation (Kohli and Grover 2008).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kohli and Grover 2008

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  • Interpretationreasoning

    A digital resource can take on different functions depending on its relations to other resources within a value path.

    “If a digital resource is part of multiple value paths, it can then assume different functions depending on the way it relates to other resources.”
    Quote in the paperSubstantial claim
  • Interpretationreasoning

    Many value connections among digital resources collectively produce multiple value paths, whether as unfolding offers or as value in use.

    “The myriad of value connections made between digital resources thus collectively generate multiple value paths, either as unfolding value offers or as value in use at a particular time.”
    Quote in the paperSubstantial claim
  • Interpretationreasoning

    Path channeling is an important activity for capturing value.

    “Third, in addition to design recombination and use recombination, channeling is an important activity for capturing value.”
    Quote in the paperSubstantial claim
  • Interpretationreasoning

    Value creation and capture occur through the concurrent operation of design recombination and use recombination.

    “Concurrent design recombination and use recombination are the processes by which such value is created and captured.”
    Quote in the paperNot a substantial claim
  • May combine two claims. 18
  • Classified as probably not a substantial claim. 46
  • May combine two claims.

    Premisecitation

    Innovation fundamentally involves recombination, and new products and services emerge from combining components in novel ways.

    “Recombination is at the heart of innovation.”
    • Also stated in: § INTRODUCTION · plain
      “The idea that novel products and services derive from the carrying out of new combinations of components is enduring across disciplines.”
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    • cites Schumpeter (1934)

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    • cites Yoo et al. (2010) source

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    Premisenone given

    Seminal innovation research assumes firms perform recombination, but the digital innovation literature acknowledges that other actors also mix and match.

    “While a significant assumption in seminal innovation research is that firms carry out the recombination, however, the emerging digital innovation literature recognizes that firms are not the only actors mixing and matching.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Digital resources can be edited and reprogrammed, and their functionality can be deferred until the point of use.

    “At a time when digital resources are readily editable (Kallinikos et al. 2013), reprogrammable (Yoo et al. 2010), and functionality can be procrastinated until the point of use (Eaton et al. 2015;Henfridsson et al. 2014)”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Kallinikos et al. 2013 source

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    • cites Eaton et al. 2015 source

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    Premisecitation

    Use is no longer bounded by predefined products; instead, it involves digital resources that combine from the ground up.

    “Consider that use is no longer defined by products with clear and pre-defined boundaries (Yoo et al. 2010), but hosts digital resources that come together and assemble a whole from the ground-up (cf. DeLanda 2006).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Yoo et al. 2010 source

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    • cites DeLanda 2006

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    Interpretationnone given

    Three types of actors are relevant: firms, individuals, and bots.

    “We distinguish between three relevant actors: firms, individuals, and bots.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    A cross-space value connection can involve a platform that distributes and enables use of a service.

    “A value connection across value spaces (see Figure 1) may also involve a platform that enables a service to be distributed and used.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    A value connection within the same value space can involve a horizontal standard that pools digital resources in a way that creates value.

    “A value connection within the same value space (see Figure 1) may involve a horizontal (i.e.within the same space) standard that pools digital resources in a way that creates value.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    The literature on digital architecture is underpinned by the notion of massive recombination, which gives digital architecture substantial influence in shaping a new value landscape.

    “The idea of 'massive recombination' underpins the literature (cf.Flath et al. 2017), attributing to digital architecture much leverage in the formation of a new value landscape.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Flath et al. 2017 source

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  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given

    A digital resource belongs to one value space, can simultaneously participate in multiple value paths, and is generally product-agnostic.

    “A digital resource (1) belongs to a specific value space, (2) hosts the potential to simultaneously be part of multiple value paths, and (3) is typically product-agnostic.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    The open-ended value landscape of digital innovation comprises multiple spaces, each containing many possibilities for value creation and capture.

    “The open-ended value landscape of digital innovation is made up of multiple spaces, where each space hosts a multitude of possibilities for value creation and capture.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    The value of a digital innovation is not fixed by its original designer and extends beyond the initial offering.

    “Yet, the value of the digital innovation is not pre-determined by the original designer but extends beyond the initial proposition (Tilson et al. 2010;Wareham et al. 2014;Yoo et al. 2010).”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Tilson et al. 2010 source

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    • cites Wareham et al. 2014 source

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    • cites Yoo et al. 2010 source

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  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Service innovation research emphasizes that value is created in use by multiple actors, making digital innovation a collaborative process of resource integration.

    “The emerging literature on service innovation (Barrett et al. 2015;Lusch and Nambisan 2015), including work on value cocreation (Grover and Kohli 2012;Sarker et al. 2012), underlines how value is created in use by many actors, suggesting that digital innovation is a collaborative effort of integrating resources (see Malhotra et al. 2005).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Barrett et al. 2015 source

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    • cites Lusch and Nambisan 2015 source

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    • cites Malhotra et al. 2005 source

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  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning

    A digital innovation results from activities that recombine a set of digital resources in both design and use through connections across value spaces.

    “We think of a digital innovation as the outcome of the activities by which a set of digital resources are recombined in both design and use through connections across value spaces.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    User growth is accompanied by network effects, which raise the marginal value for new users to join.

    “The growth of users is accompanied by network effects (Parker and Van Alstyne 2005), that is, it increases the marginal value for new users to join.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Parker and Van Alstyne 2005

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  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The value of a digital innovation can be understood as a desired change in an actor's state within a specific use context, arising from value paths offered through design recombination and built through use recombination.

    “This leads us to view the value of a digital innovation as a change in state desired by an actor in a particular use context resulting from the value paths offered by actors doing design recombination and the value paths built by connecting digital resources in use ( use recombination”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning

    Managing such expansion requires new forms of governance, entrepreneurship, and digital innovation management.

    “It therefore requires new forms of governance (Tiwana 2016;Tiwana et al. 2010), entrepreneurship (Nambisan 2017), and digital innovation management (Nambisan et al. 2017).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Tiwana 2016

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    • cites Nambisan 2017

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    • cites Nambisan et al. 2017

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  • May combine two claims.

    Interpretationreasoning

    Path channeling can build information assets by collecting user information at various stages, which can improve targeted advertising and be sold to third parties.

    “First, path channeling promises to build information assets by obtaining user information at different stages such a sign-up to use a particular digital resource.Such information assets can be used to improve the precision by which advertising is targeting specific users.The information can also be put on sale to third-parties.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Actors carry out value creation and capture activities both within and across value spaces.

    “Actors perform value creation and capture activities within and across value spaces.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Actors engage in at least three activities: design recombination, use recombination, and paths channeling.

    “These actors engage in at least three types of activities: design recombination, use recombination, and paths channeling.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationcitation

    Value spaces correspond to four loosely coupled layers of digital architecture: contents, service, networks, and device.

    “As outlined in Figure 1, these spaces map onto the four loosely coupled layers of digital architecture (Benkler 2006;Yoo et al. 2010), namely: contents, service, networks, and device.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Benkler 2006

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    • cites Yoo et al. 2010 source

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    Interpretationcitation

    Expanding across digital technology layers involves nascent or non-existent markets and creates value-creation opportunities that are difficult to identify beforehand.

    “Such expansion involves non-existent, or nascent, markets and presents new opportunities for value creation (Bharadwaj et al. 2013), which cannot be easily identified ex ante.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Bharadwaj et al. 2013 source

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  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationcitation

    The intersection of design recombination and use recombination can be conceptualized as a multidimensional space of possible value.

    “In doing this, we draw on the non-essentialist view of digital resources (cf.DeLanda 2006) to think of the meeting point between design recombination and use recombination as a multidimensional space of possible value.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites DeLanda 2006

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  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    For the actor controlling a digital resource, value intensity offers a rough estimate of how successful they have been in generating value in use.

    “For the actor controlling a particular digital resource, this provides a rough estimate of how successful they have been in generating value in use for actors consuming that resource.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    It is possible to aggregate many users' use recombinations into a single measure.

    “This could be done by identifying aggregated measures, where many users' use recombinations are collected into a single measure.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationnone given

    The analysis can be extended to cover recombination with resources belonging to other actors' offerings.

    “Such analysis can be further expanded to include how recombination is done with resources belonging to other actors' offerings.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Attempts to capture value from another actor's user base are possible and have become an important aspect of competitive strategies.

    “Since relations between digital resources are only contingently obligatory (Delanda 2006;Um 2016), such attempts to capture value from someone else's user base are not only possible, but have emerged as an important aspect of competitive strategies.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Firms aim to capture value from digital innovation.
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    The value spaces framework is a tool for understanding the open-ended landscape of digital innovation.

    “We propose the value spaces framework as a tool with which to understand the new open-ended landscape of digital innovation.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationcitation

    Value scope indicates how agnostic a digital resource is and its potential to expand into different functional areas.

    “This will indicate both the digital resource's degree of agnosticism (Yoo et al. 2010), and its potential to branch out into different functional areas.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Yoo et al. 2010 source

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  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    Recombination creates and captures new value by combining components in novel ways.

    “Recombination is essentially about creating and capturing new value by weaving components together in new ways.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Representing each use recombination as a string of binary variables allows a recombinatorial analysis of a design offering.

    “For instance, treating each use recombination as a string of binary variables, it would be possible to do a recombinatorial investigation of #D1 in Figure 4.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Platform envelopment is described as a firm leveraging shared relationships from overlapping user bases to envelop an existing provider's service by replicating functionality in a multiplatform bundle.

    “Platform envelopment is described in the literature as a firm leveraging the shared relationships created by overlapping user bases to envelop the service offered by an existing provider by, for example, replicating the functionality of their existing platform as part of a multiplatform bundle.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Eisenmann et al. 2011 source

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    Interpretationreasoning

    Such analysis improves the ability to decide pricing and monetization of digital innovations.

    “This will significantly improve the possibility to decide upon pricing and ways to monetize digital innovations.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    Greater latitude for different uses through value connections corresponds to greater generative potential.

    “The greater the latitude for different uses through value connections, the greater their generative potential.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The framework extends layered modular architecture research by providing terminology to describe ensembles as interaction between design and use recombination.

    “Our framework extends the research on layered modular architecture by offering a straightforward terminology to describe and explain the emergence of such ensembles in terms of interaction between design recombination and use recombination.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Once a firm offers a value path, it is important to attract users engaged in use recombination to include parts or the entire offering in their value path based on other actors' offerings.

    “important to identify ways to attract users engaged in use recombination to include parts, or ideally the entire, offering in their value path based on some other actors' offering(s).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Users recombine digital resources from different offerings into individual value paths.
  • May combine two claims.

    Interpretationcitation

    Value intensity can be increased by lowering the threshold for connecting through a digital resource, which can be supported by designing boundary resources.

    “One way to increase the value intensity would be to decrease the threshold for a making a connection through the digital resource.Such support can be facilitated by designing support resources, such as boundary resources (Ghazawneh and Henfridsson 2013), that improve access and make the resource more attractive.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Ghazawneh and Henfridsson 2013

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    Interpretationnone given

    Boundary resources like APIs can be purposefully designed with broader appeal to extend scope beyond the innovation's original functional area.

    “Boundary resources, such as APIs, can be purposefully designed to have a broader appeal so as to increase scope beyond the original functional area of the innovation.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Resources in envelopment seek to substitute a competitor-dominated value path with an alternative linked to a wider array of resources, giving greater value scope.

    “These resources seek to substitute a value path currently dominated by a competitor with an alternative value path which is linked to a wider array of resources and therefore enjoys greater value scope than the competitor's path.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The design-use overlap measure gives a more detailed view of a digital service and how adoption is distributed across its constituent digital resources.

    “This measure provides a more detailed look at a digital service (as a combination of digital resources) and the way in which its adoption is actually distributed across its digital resources.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The research direction complements existing thinking on massive recombination and resource integration.

    “The research direction posed by this research commentary complements existing thinking on massive recombination (Flath et al. 2017;Yoo et al. 2010;Yoo et al. 2012) and resource integration (e.g.Lusch and Nambisan 2015).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Flath et al. 2017 source

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    • cites Yoo et al. 2010 source

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    • cites Lusch and Nambisan 2015 source

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  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    Using digital resources as the unit of analysis, the value spaces framework helps clarify how resources assemble a whole from the ground up.

    “Using digital resources as the unit of analysis, the value spaces framework helps to make clear how such resources come together and assemble a whole from the ground-up.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    The value spaces framework offers concepts for assessing outcomes: value intensity, value scope, and design-use value paths overlap.

    “The value spaces framework offers a set of concepts for assessing the outcomes of digital innovation: value intensity, value scope, and design-use value paths overlap.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Simply pursuing larger numbers of users as a way to create network effects, or using user numbers as a success metric, may be profoundly misleading.

    “That analysis suggests that simply pursuing larger numbers of users as a way of creating network effects, or using such numbers as a metric of success, may be profoundly misleading.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The value spaces framework provides an artifact-centered vocabulary with explanatory potential for models of digital innovation.

    “The value spaces framework seeks to stimulate further thinking in this direction by providing an artifactcentered vocabulary that nevertheless offers explanatory potential for models of digital innovation.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Research using sequence analysis epitomizes the advance of computational methods by importing theoretical backdrops from evolutionary theory and complexity science.

    “While still in its early stages, research using sequence analysis (Gaskin et al. 2014), for instance, epitomizes this advance, as it seeks to import new theoretical backdrops from evolutionary theory and complexity science (Yoo 2012).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Gaskin et al. 2014 source

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    • cites Yoo 2012

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  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The value spaces framework leverages the design/use distinction to meet theoretical and practical concerns as actors face a disorienting open-ended value landscape.

    “The value spaces framework leverages this distinction to meet both theoretical and practical concerns, as a growing range of actors now find themselves in a new but also often disorienting and complex open-ended value landscape of digital innovation.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    It allows forensic examination of how adoption is distributed across digital resources via the one-to-many relationship for any design recombination.

    “In particular, it allows for a more forensic examination of how the innovation's adoption is distributed across digital resources, by facilitating analysis of the one-to-many relationship for any design recombination.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    Value unfolding extends over time and across value space as new value connections and paths evolve in the open-ended landscape.

    “Value unfolding extends over time and across value space as new value connections and value paths evolve in the open-ended landscape.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Even actors in established industries such as automotive confront troubling valuation challenges.

    “In fact, even actors in extant industries such as the automotive sector, characterized by established models of value creation and capture, confront troubling valuation challenges.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    As digital innovation spans organizational and industry boundaries and involves multi-vectored value paths, there is a strong case for viewing the digital resource or artifact as a key object of value connections and a crucial point for data collection.

    “As digital innovation spans organizational, and even industry, boundaries and involves multi-vectored value paths, there is a strong case for viewing the digital resource, or the artifact, not only as a key object of value connections but as a crucial point for data collection.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    Such overlap signals points where access to user value paths by different actors could be monetized.

    “Such an overlap effectively signals points at which the access to user value paths by different actors (users and firms) could be monetized.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Firms aim to capture value from digital innovation.
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    It adopts a vocabulary allowing a more granular and combinatorial understanding of value.

    “It does so by adopting a vocabulary that allows a more granular and combinatorial understanding of value.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning

    Actors in an open-ended value landscape will seek to develop the attractiveness of their digital resource for actors seeking new value connections and generating value paths.

    “With this in mind, actors in an open-ended value landscape will seek to develop the attractiveness of their digital resource for actors seeking new value connections and generating value paths.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Firms aim to capture value from digital innovation.
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Design-use value paths overlap offers traction for assessing a digital innovation as a combination of digital resources.

    “The notion, described earlier (Figure 4), of design-use value paths overlap offers significant traction for anyone intending to conduct a detailed assessment of a digital innovation as a combination of digital resources.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    These outcome measures flow from the distinction and interplay between design and use recombination.

    “This set of measures of the outcome of digital innovation flow from the distinction and interplay between design recombination and use recombination.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    In contrast to the service-dominant view, the digital spaces framework takes digital resources rather than actors as a starting-point for exploring outcomes of digital innovation.

    “Lastly, in contrast to, for instance, the service-dominant view, the digital spaces framework takes digital resources rather than actors as a starting-point in exploring the outcomes of digital innovation.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Detailed analysis of the meeting-point of an offering and its uses opens the possibility of new forms of valuation for digital innovation.

    “Moreover, detailed analysis of the meeting-point of an offering and the many uses of the digital resources in the offering opens up the possibility of new forms of valuation for digital innovation.”
    Quote in the paperNot a substantial claim
57 of 57
  • The paper relies on this without support.

    Firms increasingly anticipate that their designs will be recombined by users at the point of use.

    “In fact, firms are increasingly anticipating that their design will be recombined at the point of use.”
  • The paper relies on this without support.

    Firms aim to capture value from digital innovation.

    “which supports significantly the firm's ambitions to capture value”
  • The paper relies on this without support.

    Users recombine digital resources from different offerings into individual value paths.

    “User might pick-and-match offerings from different firms to generate innovative individual value paths”
3 of 3

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Consumer value is multifaceted and susceptible to various factors, such as consumer characteristics, the offering under consideration, and the specific situation.

    “Consumer value is multifaceted and susceptible to various factors, such as consumer characteristics, the offering under consideration, and the specific situation (Henfridsson et al., 2018;Suseno et al., 2018).”

    From What role do data network effects play for multihoming complements? An empirical analysis of platform complementors’ strategies for consumer value creation (2025) · cites this paper as Henfridsson et al., 2018

    “The Two Sides of Recombination” says use value differs among users and depends on which resources in an offering they value. “Outcomes” defines value in relation to a user in a particular context. These passages support variation by user, offering, and context for digital innovations, but do not establish the broader claim about consumer value generally or identify consumer characteristics as a factor. (LLM, conf=0.82)

    Experimental — accuracy not yet measured
  • Platform users' consumption defines the value, suggesting that value is created in use rather than in exchange.

    “Ecosystem research emphasizes that platform users' consumption defines the value (Autio & Thomas, 2018;Henfridsson et al., 2018), suggesting that value is created”

Cites

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Cited by

Sorted by citations

Authors
Henfridsson, O., Nandhakumar, J., Scarbrough, H., & Panourgias, N.
Affiliations
  • University of Warwick (GB)
  • City, University of London (GB)
  • University of Leicester (GB)
Corresponding author
Henfridsson, Ola
Venue
Information and Organization
Publisher
Elsevier BV
Published
2018-06
Volume
28
Issue
2
Pages
89-100
ISSN
1471-7727 (ISSN-L)
OpenAlex
W2790959394
Cited by
390
References
58
Citations by year
2026: 43 · 2025: 62 · 2024: 74 · 2023: 67 · 2022: 44 · 2021: 46 · 2020: 31 · 2019: 19 · 2018: 4
FWCI
44.89
Type
journal article
Language
en
Open access
Locations
  • Information and Organization (publishedVersion)
  • Warwick Research Archive Portal (University of Warwick) (acceptedVersion)
  • City Research Online (City University London) (acceptedVersion)
  • Figshare (submittedVersion, cc-by-nc-nd)
  • Leicester Research Archive (University of Leicester) (submittedVersion, cc-by-nc-nd)
  • Queen Mary Research Online (Queen Mary University of London) (submittedVersion)
  • Warwick Research Archive Portal (University of Warwick) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
Keywords
digital innovation, value creation, value capture, electronic resources, building blocks

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-08.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-08.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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