Students' Perceptions of Learner-Learner Interactions that Weaken a Sense of Community in an Online Learning Environment
Open accessAbstract
Despite the growth of its popularity in recent years, online learning has demonstrated high dropout rates compared to dropout rates in traditional face-to-face courses. Prior research attributes attrition to the physical isolation of students from one another and the lack of interaction between and among them—factors which foster feelings of alienation, isolation, and disconnection. The goal of this research study was to more deeply understand the causes of such negative feelings, which may eventually lead students to drop out of online courses. More specifically, this study adopted a qualitative approach by interviewing six graduate students to further explore which specific learner-learner interactions weaken online students’ sense of community. Seven learner-learner, interactions were identified: the keener, lack of meaningful data, selective listening, lack of attribution, going off on tangents, editing notes, and cultural exclusion.
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Evidence on the facilitation process showed the importance of acknowledging and addressing socially appropriate online practices in particular countries, cultures and professional environments to positively influence students' motivation to participate in online environments.
“Evidence on the facilitation process shed light on the importance of acknowledging and addressing socially appropriate online practices in particular countries, cultures and professional environments to positively influence students' motivation to participate in online environments (Moloney 2013;O'Dowd, Sauro, and Spector-Cohen 2019;Phirangee 2016).”
From COVID-19 and teacher education: a literature review of online teaching and learning practices (2020) · cites this paper as Phirangee 2016
Some teachers provided students with the opportunity to perform as discussion moderators, enhancing their active role in the online process and making them co-responsible for both their own and peers' learning.
“Some teachers also provided students with the opportunity to perform as discussion moderators (Chieu, Herbst, and Weiss 2011;Phirangee 2016), enhancing their active role in the online process and making them coresponsible of both their own and peers' learning.”
From COVID-19 and teacher education: a literature review of online teaching and learning practices (2020) · cites this paper as Phirangee 2016
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- Authors
- Phirangee, K.
- Affiliations
- University of Toronto (CA)
- Corresponding author
- Phirangee, Krystle
- ORCID
- Phirangee, Krystle
- Venue
- Online Learning
- Publisher
- The Online Learning Consortium
- Published
- 2016-12-16
- Volume
- 20
- Issue
- 4
- ISSN
- 1092-8235 (ISSN-L)
- 2472-5730
- 2472-5749
- OpenAlex
- W2586466723
- Cited by
- 66
- References
- 57
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 10 · 2023: 8 · 2022: 13 · 2021: 7 · 2020: 15 · 2019: 5 · 2018: 1 · 2017: 2 · 2016: 2
- FWCI
- 14.80
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- Online Learning (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Psychology › Social Psychology › Communication in Education and Healthcare
- Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
- Keywords
- student-student interaction, sense of community, school dropout, student attrition, graduate students, alienation, isolation, cultural exclusion, selective listening, attribution, online course design
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