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Cited by 136Job Satisfaction and Organizational BehaviorPersonality Traits and PsychologySocial Power and Status Dynamics

The Structure of Interpersonal Trust in the Workplace

Schindler, Paul L., Thomas, Cher C.·1993·Psychological Reports
DOI 10.2466/pr0.1993.73.2.563
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Abstract

The importance of each of five underlying interpersonal trust components (competence, consistency, integrity, loyalty, and openness) as they affect trust among supervisors, subordinates, and peers was examined. Subjects included 66 supervisors and executives. While the importance of conditions of trust differed within each dyad, the results were not as predicted, as the order of importance was the same for all three dyads: integrity > competence > loyalty > consistency > openness. Among dyads, no differences were found for the importance of integrity, competence, or loyalty while consistency and openness were more important for trust in peers than trust in supervisors or subordinates.

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Crossref · 10.2466/pr0.1993.73.2.563

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  • Autonomy aligns with openness, a sub-dimension of the process belief of automation technologies, and openness increases trust into another party.

    “addition, autonomy aligns with openness, a sub dimension of the process belief of automation technologies (J.D. Lee and See 2004), that refers to the willingness to give and receive ideas, which will increase trust into another party (Mishra 1992;Schindler and Thomas 1993).”

    From Trustworthy artificial intelligence (2021) · cites this paper as Schindler and Thomas 1993

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Authors
Schindler, P. L., & Thomas, C. C.
Affiliations
  • Rockwell International (United States) (US)
  • California State University, Long Beach (US)
Venue
Psychological Reports
Publisher
SAGE Publications
Published
1993-10
Volume
73
Issue
2
Pages
563-573
ISSN
  • 0033-2941 (ISSN-L)
  • 1558-691X
DOI
10.2466/pr0.1993.73.2.563
OpenAlex
W2082069635
Cited by
136
References
13
Citations by year
2025: 2 · 2024: 5 · 2023: 6 · 2022: 5 · 2021: 7 · 2020: 5 · 2019: 2 · 2018: 4 · 2017: 2 · 2016: 7 · 2015: 3 · 2014: 6 · 2013: 8 · 2012: 1
FWCI
0.00
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Psychological Reports (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Clinical Psychology › Personality Traits and Psychology
  • Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
Keywords
interpersonal trust, workplace trust, integrity, competence, consistency, loyalty, openness, peer trust, dyadic trust, executives

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