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Feedback in Written Instruction
Abstract
When students respond to an instructional communication, telling them whether or not their answer is correct increases the amount of material remembered on a later test (Anderson, Kulhavy, & Andre, 1971; Gilman, 1969; Meyer, 1960). Unfortunately, the mechanisms responsible for such facilitation are frequently misunderstood, and one can find numerous examples in both research and instructional development where feedback is used inappropriately, neutralizing any positive effects it might have on student performance. The main purpose of this paper is to provide an integration of the work done on feedback processes, especially as these results apply to written lessons and the design of instructional materials. Finally, this discussion makes no attempt to cover the more task specific literature dealing with motor learning, simple concept acquisition, or paired-associates, since excellent reviews already exist in these areas (Adams, 1968; Ammons, 1956; Bilodeau, 1966; Bourne, 1966; Renner, 1964).
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“However, feedback that immediately supplies learners with correct answers can be limiting for many learners. Once answers are revealed, learners often disengage from deep thinking and simply copy the solutions (Kulhavy, 1977), a tendency that is especially detrimental to learners' agency in problem-solving contexts.”
From Assessing the Impact and Underlying Pathways of Sequenced AI feedback on Student Learning (2026) · cites this paper as Kulhavy, 1977
In the citing paper
“During the learning process, immediate provision of correct answers may encourage students to copy the answer without fully engaging in understanding (Kulhavy, 1977).”
From Assessing the Impact and Underlying Pathways of Sequenced AI feedback on Student Learning (2026) · cites this paper as Kulhavy, 1977
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Motz, B. A., Canning, E. A., Green, D. J.-A., Mallon, M. G., & Quick, J. (2021) · Technology Mind and Behavior · doi:10.1037/tmb0000042 · Cited by 15
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BackgroundOnline Learning Communities with Online Mentors (OLCOM)
Chang, S. (2004) · Quarterly review of distance education · doi:10.1108/qrde-02-2004-0001 · Cited by 14
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BackgroundBeyond hypercorrection: remembering corrective feedback for low-confidence errors
Griffiths, L. R., & Higham, P. A. (2017) · Memory · doi:10.1080/09658211.2017.1344249 · Cited by 14
Does delayed corrective feedback enhance acquisition of correct information?
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Hypercorrection of High Confidence Errors in Lexical Representations
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“The microcomputer can provide a test without opportunity to look ahead for the answers and simultaneously can provide immediate feedback at a time of high receptivity to promote learning (Kulhavy, 1977; Markus et al., 1980).”
BackgroundComputer‐Aided Instruction in Law: Theories, Techniques, and Trepidations
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Calimeris, L., & Kosack, E. (2020) · The Journal of Economic Education · doi:10.1080/00220485.2020.1804501 · Cited by 11
On the Prospect of Knowing: Providing Solutions Can Reduce Persistence
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“In a review of research on feedback Kulhavy (1977) noted that studies that tended to not find benefits of feedback were those that allowed what he called presearch availability (see also BangertDrowns, Kulik, Kulik, & Morgan, 1991).”
BackgroundTalking with the computer: A simulation for training basic teaching skills
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BackgroundInfluentialPillette, L. (2019) · theses.fr (ABES) · doi:10.70675/7023c84az3160z4248z86e8zb51f39476704 · Cited by 10
“Though, an augmented feedback is not always necessary for learning to occur [Kulhavy, 1977].”
BackgroundMethodEdeiken-Cooperman, N., & Berenato, C. L. (2014) · Journal of Education and Learning · doi:10.5539/jel.v3n1p79 · Cited by 10
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“Indeed, Kulhavy (1977) stated that the more complicated feedback programs may become learning tasks in themselves .”
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Tolboom, J. (2012) · University of Groningen research database (University of Groningen / Centre for Information Technology) · doi:10.33612/diss.14566050 · Cited by 7
“Chapter 2 The value of feedback and the potential of ICT support 17 Because the research on the complexity of feedback with respect to learning gains is sometimes contradictory (Kulhavy, 1977; Mory, 2004), it is not guaranteed that sophistication of feedback always pays off.”
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Özhan, Ş. Ç., Tekeli, P., & Kocadere, S. A. (2025) · Journal of Computer Assisted Learning · doi:10.1111/jcal.70134 · Cited by 13
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“Automated feedback provides learners with informative or corrective content in response to a given answer (Hattie & Timperley, 2007; Kulhavy, 1977; Lipnevich & Panadero, 2021; Shute, 2008; Van der Kleij et al., 2015; Wisniewski et al., 2019), that is, feedback informs the learner about how well…”
Kang, S. H. K., Eglington, L. G., Schuetze, B. A., Lu, X., Hinterstoisser, T. M., & Huaco, J. (2023) · Journal of Financial Counseling and Planning · doi:10.1891/jfcp-2021-0032 · Cited by 13
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“Thus, it is vital for effective learning that students might learn faster and effective when they get corrective feedback (Carless, 2006; Hattie and Gan, 2011; Kulhavy, 1977; Scheeler and Lee, 2002; Thurlings et al., 2013).”
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“Kulhavy (1977) conceived feedback as ‘any of the numerous procedures that are used to tell a learner if an instructional response is right or wrong’ (211). sadler (2010) clarified that this earlier understanding of feedback – ‘now viewed as unduly narrow’ (535) – implies that, once this feedback…”
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“Initially, feedback was simply associated with knowledge of results where simple outcomes were classified as either correct or incorrect (Kulhavy, 1977).”
BackgroundBae, J.-H. (2014) · doi:10.5762/kais.2014.15.9.5543 · Cited by 8
“학습활동에 있어 피드백 활동이란 부정적인 행동에는 부정적인 반응을 부여하고 바람직한 행동에는 보상을 부여해주는 것과 같이 학습자가 보여주 는 행동의 적절성에 대해 교수자가 정보를 제공하는 것 이다[14].”
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de Oliveira, J. D., & do Nascimento, E. V. (2010) · International Conference on Information Systems, Technology and Management · doi:10.4301/s1807-17752012000100006 · Cited by 8
“Along these lines, Kulhavy (1977) argues that it is necessary to deal with the correct and incorrect answers independently. The purpose of feedback on a correct answer is to show learners that their understanding is appropriate to the lesson taught. A correct answer matches the feedback, i.e., students are able to rea…”
BackgroundInfluentialEvaluating the Impact of Student Response Systems on Student Performance
Camey, J. P., Gray, G. T., & Wert-Gray, S. (2008) · Journal for advancement of marketing education · doi:10.63963/001c.150478 · Cited by 8
“Long before the development of SRS technology, some educators presented evidence suggest ing that feedback to students (the type now provided by clickers) is a stimulant to learning (Guthrie 1971; Kulhavy 1977; Kulik and Kulik 1988).”
BackgroundDochy, F. J. R. C., Segers, M. S. R., & Moerkerke, G. (1996) · European Journal of Agricultural Education and Extension · doi:10.1080/13892249685300301 · Cited by 8
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“Foremost is the finding that disconfimation (negative) feedback impacts achievement much more than confirmation (positive) feedback (Kulhavy, 1977).”
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“Although the literature on teacher evaluation is immense, Levin (1979) noted that there was little evidence concerning its reliability, validity, or effects of most of the techniques.”
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Fine, P. D., Leung, A., Tonni, I., & Louca, C. (2023) · Dentistry Journal · doi:10.3390/dj11070164 · Cited by 5
“The use of feedback in education is complex, needs to be continuous, and often generates new learning [1,6,7].”
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“Kulhavy et al. (1976) and Kulhavy (1977) argue that feedback that does not emphasize skills cannot go beyond identifying learning deficits.”
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“The impact of feedback upon learning is a well-established construct to develop competency and transformation, making it a critical aspect of teacher education (Drago-Severson & Blum-DeStefano, 2016; Hattie & Timperley, 2007; Knowles, 2005; Kulhavy, 1977; Sadler, 1989).”
BackgroundZhong, Q., Yan, M., & Zou, F. (2019) · World Journal of Education · doi:10.5430/wje.v9n3p30 · Cited by 7
“The result is similar to the survey conducted by Lalande (1982). Most students admitted that they took teacher feedback seriously and correct by themselves first, then ask for teacher’s help if they have problems.”
ResultChua, H. L., Lee, S. H., & Fulmer, G. W. (2017) · Asia-Pacific Science Education · doi:10.1186/s41029-017-0015-y · Cited by 11
“Our study was consistent with the previous research works reported by Kulhavy (1977), Sadler (1989), and Wiliam (2011) on what is considered an effective feedback.”
BackgroundResultBazelais, P., Doleck, T., & Lemay, D. (2017) · Journal of Formative Design in Learning · doi:10.1007/s41686-017-0012-2 · Cited by 7
“Simply providing the correct answer can short-circuit the feedback process as pre-search availability (Kulhavy 1977), or the degree that correct response information is available, keeps students from understanding and implementing the feedback.”
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Advising Doctorate Candidates and Candidates' Views during the Dissertation Process.
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A Text Synthesis Approach to Feedback
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Formative Feedback in Online Distance Language Learning
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Feedbackstrategien für interaktive Lernaufgaben
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“We know feedback is more efective when it is directed at a faulty task rather than at a completely new task in which the student has no prior knowledge or experience [25].”
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Diagnostische Fähigkeiten mit der videobasierten Lernumgebung ViviAn fördern
Enenkiel, P., Bartel, M., Walz, M., & Roth, J. (2022) · Journal of mathematics · doi:10.1007/s13138-022-00204-y · Cited by 6
“Um diesen Effekt, von Kulhavy (1977) als presearch availability bezeichnet, zu verhindern, wurden das Online-Umfrage-Tool in ViviAn so programmiert, dass Studierende erst auf die Musterlösung zugreifen konnten, nachdem sie die entsprechenden Diagnoseaufträge beantwortet hatten.”
BackgroundEvaluation of Lecturer’s Feedback in Mini Clinical Evaluation Exercise Assessment (Mini-CEX)
Besar, M. N. A., Kamruddin, M. A., Siraj, H. H., Yaman, M. N., Bujang, S. M., Karim, J., & Jaafar, A. S. (2019) · Education in Medicine Journal · doi:10.21315/eimj2018.10.4.4 · Cited by 5
Integrating Assessment with Instruction through Technology
Jamieson, J., & Musumeci, M. (2017) · doi:10.1002/9781118914069.ch20 · Cited by 6
Hughes, C. (2014) · Journal of Research in International Education · doi:10.1177/1475240914550783 · Cited by 8
“In this experiment, it was shown that ‘practice without feedback produces little learning’ (Pellegrino et al., 2001: 87). Elawar and Corno’s (1985) study, meanwhile, clearly showed how specific feedback on how to improve ameliorated primary school students’ performances in mathematics.”
BackgroundLandsberg, C. R., Buskirk, W. L. V., & Astwood, R. S. (2010) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/154193121005402718 · Cited by 7
Student Peer Feedback in a Translation Task
Heine, C. (2019) · Advances in Linguistics and Communication Studies · doi:10.4018/978-1-5225-5225-3.ch015 · Cited by 6
Ebyary, K. E. (2017) · CDELT Occasional Papers in the Development of English Education · doi:10.21608/opde.2017.87705 · Cited by 7
“In most feedback studies however, the need for students to take an active role in accepting, modifying or rejecting feedback Kulhavy (1977) has been emphasized.”
BackgroundA History of Errors in the Analysis of Oral Reading Behaviour
McNaughton, S. (1988) · doi:10.1080/0144341880080103 · Cited by 6
When to Allow Student Questions on Homework.
Austin, J. (1980) · doi:10.5951/jresematheduc.11.1.0071 · Cited by 6
Generating Response-Specific Elaborated Feedback Using Long-Form Neural Question Answering
Olney, A. M. (2021) · ACM Conference on Learning @ Scale (L@S) · doi:10.1145/3430895.3460131 · Cited by 1
“3460131 earlier, where it was called a presearch availability effect because students can locate and copy answers without reading or searching through the learning material [27, 2].”
BackgroundNewman, J. L., Gregg, M., & Dantzler, J. A. (2009) · Roeper Review · doi:10.1080/02783190902993995 · Cited by 5
Do students profit from feedback?
Raaheim, A. (2006) · Seminar.net · doi:10.7577/seminar.2517 · Cited by 5
Designing an interface on the Web for an intelligent tutoring system
Al-Jumeily, D., & Strickland, P. (1997) · EUROMICRO 97. Proceedings of the 23rd EUROMICRO Conference: New Frontiers of Information Technology (Cat. No.97TB100167) · doi:10.1109/eurmic.1997.617250 · Cited by 5
“In our tutoring system, we are attempting to give feedback about the errors, directly after each step of the solution, which could be effective, following the advice of Kulhavy [ 3 ], that "supplying feedback after an error is probably far more important than providing confirmation".”
MethodMemorial Representations as a Product of Feedback and Text Variants
Langer, P., Keenan, V., Wetzel, J., Jacques-Griffin, J., & Chiszar, D. (1996) · Psychological Reports · doi:10.2466/pr0.1996.78.3.803 · Cited by 5
Contributions of different feedback assistance to text memorial representation
Langer, P., Keenan, V., & Bergman, J. (1993) · doi:10.3758/bf03337326 · Cited by 5
“However, the more complex feedback procedures may become instructional tasks in themselves (Kulhavy, 1977).”
BackgroundInfluentialComparative acceptability and effectiveness of teacher-revised and designer-revised instruction
Davidove, E. A., & Reiser, R. A. (1991) · doi:10.1007/bf02298151 · Cited by 5
Analysis of dysphasics' behaviour in computer and conventional therapy environments
Kinsey, C. (1990) · Aphasiology · doi:10.1080/02687039008249080 · Cited by 5
The Role of Criterion-referenced Testing in Improving Mathematical Achievement
Mevarech, Z., & Amiran, M. (1982) · doi:10.3102/01623737004003355 · Cited by 5
Independent study for university degrees distance education compared with the Keller Plan
Holmberg, B. (1981) · doi:10.1080/0158791810020103 · Cited by 5
Listening Behavior and Television Viewing
Neuman, S. (1980) · The Journal of Educational Research · doi:10.1080/00220671.1980.10885273 · Cited by 5
An electronic aid for practising letter-sound relations
Reitsma, P., Ellermann, H., & Spaai, G. (1987) · doi:10.1016/b978-0-08-032693-1.50028-9 · Cited by 5
Becker, J. P., Kahanda, I., & Kazi, N. (2024) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--38076 · Cited by 6
Influence of Feedback on Learning
Kukreja, S., & Singh, T. (2019) · Indian Pediatrics · doi:10.1007/s13312-019-1631-2 · Cited by 4
“Kulhavy [8] suggests that feedback and instructions should be seen as two ends of the same continuum, meaning that the process itself takes on the form of new instruction, rather than informing the learner solely about correctness.”
BackgroundRestructured frame‐of‐reference training improves rating accuracy
Tsai, M.-H., Wee, S., & Koh, B. (2019) · Journal of Organizational Behavior · doi:10.1002/job.2368 · Cited by 4
“delivery process may be ineffective due to an interference of inconsistent information (Kulhavy, 1977).”
InfluentialFeedback for Enhanced English Language Learning
Heritage, M. (2018) · Second Handbook of English Language Teaching · doi:10.1007/978-3-319-58542-0_27-1 · Cited by 4
A three-stage model for implementing focused written corrective feedback
Chong, S. (2017) · TESL Canada Journal · doi:10.18806/tesl.v34i2.1267 · Cited by 4
“Grounded in the notion of “feedback as a new form of instruction” (Bitchener & Ferris, 2012; Kulhavy, 1977), this model of WCF proposes three cyclical stages: selecting the focus, teaching the focus, and reinforcing the focus (Figure 1).”
MethodA Study of Feedback Provided to Student Teams Engaged in Open-Ended Projects
Hirshfield, L. J., Whinnery, J. L., Gilbuena, D. M., & Koretsky, M. (2020) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--20003 · Cited by 3
“9 Meanwhile, delayed feedback may be more effective in promoting the student’s long-term retention of material.”
InfluentialInfluence of feedback type on comprehension with two variants of a text
Langer, P., Keenan, V., & Nelson, S. (1991) · doi:10.3758/bf03333940 · Cited by 4
“Indeed, Kulhavy (1977) stated that the more complicated feedback programs may themselves become learning tasks.”
BackgroundPutting learners at the heart of the feedback process: Reflections on the special issue
Wiliam, D. (2023) · Learning and Instruction · doi:10.1016/j.learninstruc.2023.101785 · Cited by 8
Innovation, Critical Pedagogy, and Appreciative Feedback
Jeffery, K., & Halcomb-Smith, L. (2020) · Advances in higher education and professional development book series · doi:10.4018/978-1-7998-2943-0.ch001 · Cited by 2
Conrad, S. S., & Dabbagh, N. (2018) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-5225-5466-0.ch009 · Cited by 4
“Given these challenge of online learning, the role of feedback takes an even more essential role for successful learning (Hattie & Timperley, 2007; Kulhavy, 1977; Mory, 2003).”
BackgroundThe Impact of Electronic Feedback on Second Year English College Students' writing Quality
Wihastyanang, W. D., & Latief, M. (2017) · doi:10.20431/2347-3134.0512006 · Cited by 4
Perumanathan, P. S. (2014) · Open Access Victoria University of Wellington | Te Herenga Waka (Figshare) · doi:10.26686/wgtn.17006677 · Cited by 4
Metadata
- Authors
- Kulhavy, R. W.
- Affiliations
- Arizona State University (US)
- Corresponding author
- Kulhavy, Raymond W.
- Venue
- Review of Educational Research
- Published
- 1977-06
- Volume
- 47
- Issue
- 2
- Pages
- 211-232
- ISSN
- 0034-6543 (ISSN-L)
- 1935-1046
- OpenAlex
- W2158692302
- Cited by
- 571
- References
- 0
- Citations by year
- 2026: 5 · 2025: 8 · 2024: 16 · 2023: 23 · 2022: 19 · 2021: 22 · 2020: 28 · 2019: 20 · 2018: 31 · 2017: 23 · 2016: 21 · 2015: 20 · 2014: 25 · 2013: 16 · 2012: 21
- FWCI
- 89.44
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Review of Educational Research (publishedVersion)
- Topics
- Social Sciences › Education › Student Assessment and Feedback
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Visual and Cognitive Learning Processes
- Life Sciences › Neuroscience › Cognitive Neuroscience › Memory Processes and Influences
- Keywords
- feedback, written instructions, instructional materials development, student performance, memory retention, learning facilitation, feedback mechanisms, instructional communication
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