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Feedback in Written Instruction
Abstract
When students respond to an instructional communication, telling them whether or not their answer is correct increases the amount of material remembered on a later test (Anderson, Kulhavy, & Andre, 1971; Gilman, 1969; Meyer, 1960). Unfortunately, the mechanisms responsible for such facilitation are frequently misunderstood, and one can find numerous examples in both research and instructional development where feedback is used inappropriately, neutralizing any positive effects it might have on student performance. The main purpose of this paper is to provide an integration of the work done on feedback processes, especially as these results apply to written lessons and the design of instructional materials. Finally, this discussion makes no attempt to cover the more task specific literature dealing with motor learning, simple concept acquisition, or paired-associates, since excellent reviews already exist in these areas (Adams, 1968; Ammons, 1956; Bilodeau, 1966; Bourne, 1966; Renner, 1964).
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“However, feedback that immediately supplies learners with correct answers can be limiting for many learners. Once answers are revealed, learners often disengage from deep thinking and simply copy the solutions (Kulhavy, 1977), a tendency that is especially detrimental to learners' agency in problem-solving contexts.”
From Assessing the Impact and Underlying Pathways of Sequenced AI feedback on Student Learning (2026) · cites this paper as Kulhavy, 1977
In the citing paper
“During the learning process, immediate provision of correct answers may encourage students to copy the answer without fully engaging in understanding (Kulhavy, 1977).”
From Assessing the Impact and Underlying Pathways of Sequenced AI feedback on Student Learning (2026) · cites this paper as Kulhavy, 1977
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Cited by
Sorted by citations
Hattie, J., & Timperley, H. (2007) · Review of Educational Research · doi:10.3102/003465430298487 · Cited by 12,905
“Under this condition, feedback should have minimal effect regardless of whether or not the response is the correct one” (Kulhavy, 1977, p. 226).”
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“Response Certitude Kulhavy and Stock (1989) examined feedback and response certitude issues from an information-processing perspective.”
BackgroundFormative assessment and the design of instructional systems
Sadler, D. R. (1989) · Instructional Science · doi:10.1007/bf00117714 · Cited by 4,285
“In many cases feedback and formative assessment (or their equivalents) are not mentioned at all in either the body of the text or the index, although the books by Rowntree (1977), Bloom, Madaus and Hastings (1981), Black and Dockrell (1984) and Chater (1984) are notable exceptions.”
BackgroundFeedback and Self-Regulated Learning: A Theoretical Synthesis
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“Another work sometimes cited as evidence is Kulhavy (1977).”
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“Research that examined the effects of feedback on learning from text was reviewed thoroughly by Kulhavy (1977).”
BackgroundThe instructional effect of feedback in test-like events.
Bangert-Drowns, R. L., Kulik, C.-L. C., Kulik, J. A., & Morgan, M. (1991) · Review of Educational Research · doi:10.3102/00346543061002213 · Cited by 1,313
“Reviewing research on feedback effects in written instruction, Kulhavy (1977) generated four propositions.”
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“It is not feasible here to summarise the findings from the four major reviews of feedback carried out by Natriello (1987), Crooks (1988), Black and Wiliam (1998), and Hattie and”
Van der Kleij, F. M., Feskens, R. C. W., & Eggen, T. J. H. M. (2015) · Review of Educational Research · doi:10.3102/0034654314564881 · Cited by 714
“With EF, however, the distinction between feedback (in terms of corrections) and instruction fades (Hattie & Timperley, 2007) because “the process itself takes on the forms of new instruction, rather than informing the student solely about correctness” (Kulhavy, 1977, p. 212).”
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“The most widely accepted explanation of results from experiments on acquisition of test content is Kulhavy and Anderson's (1972) perseveration-interference theory.”
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Mory, E. H. (2013) · doi:10.4324/9781410609519-40 · Cited by 496
“Kulhavy (1977) coined the term presearch availability to describe the ease with which learners can find a correct answer without reading the lesson material.”
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Larsen, D. P., Butler, A. C., & Roediger III, H. L. (2008) · Medical Education · doi:10.1111/j.1365-2923.2008.03124.x · Cited by 610
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Kulhavy, R. W., & Stock, W. (1989) · Educational Psychology Review · doi:10.1007/bf01320096 · Cited by 579
“By the time a comprehensive review of feedback studies was completed in 1977 (Kulhavy, 1977), research on the effects of feedback in instruction was concerned primarily with applying information-processing models to the feedback paradigm.”
BackgroundSelf-citationTest format and corrective feedback modify the effect of testing on long-term retention
Kang, S. H. K., McDermott, K. B., & Roediger, H. L. (2007) · European Journal of Cognitive Psychology · doi:10.1080/09541440601056620 · Cited by 513
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BackgroundInfluentialFeedback enhances the positive effects and reduces the negative effects of multiple-choice testing
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“…have contended that feedback is functionally different from reinforcement and that delayed feedback is more effective because it gives errors a chance to dissipate, making the process of learning the correct response easier (e.g., Kulhavy , 1977; Kulhavy & Anderson, 1972; Kulhavy & Stock, 1989).”
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“Kulhavy (1977) argued against any reinforcing quality of feedback by demonstrating that feedback did not benefit learning in verbal conditioning paradigms as reinforcement does in other situations.”
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“The benefit of providing delayed feedback after incorrect responses may be the result of a decrease in response competition between the incorrect and correct responses (see also Kulhavy, 1977 ).”
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“giving and receiving feedback is valence or sign (i.e., positive or negative; Kulhavy 1977).”
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“resulting in poorer learning than without feedback (Bangert-Drowns, Kulik, Kulik, & Morgan, 1991; Kulhavy, 1977).”
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“Overall, feedback timing has little consistent impact on learning, although delayed feedback can facilitate retention [5,11,12].”
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A Review of Feedback Models and Theories: Descriptions, Definitions, and Conclusions
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“…(1989) . . .any of the numerous procedures that are used to tell a learner if an instructional response is right or wrong We assume they adhered to Kulhavy, 1977, p. 211 Sadler, (1989) . . .a key element in formative assessment. . . usually defined in terms of information about how successfully…”
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Lantz, M. E. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2010.02.014 · Cited by 200
“Kulhavy (1977) concludes that immediate feedback only contributes to learning when students do not have the opportunity to see the correct answer before responding.”
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“Because of this feedback function, a specific problem can occur (e.g., Kulhavy, 1977).”
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“14, Summer 2015 14:ar23, 5 into determining the correct answer and therefore reduces learning outcomes (Kulhavy, 1977).”
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“ing, and Kulhavy’s (1977) classic study on written feedback.”
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“Similarly, instructional explanations can even be harmful because they hinder learners in generating explanatory justifications of solution steps by themselves (Kulhavy, 1977).”
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Schartel, S. A. (2012) · Best practice & research. Clinical anaesthesiology · doi:10.1016/j.bpa.2012.02.003 · Cited by 195
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Explanation feedback is better than correct answer feedback for promoting transfer of learning.
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“The fourth learning strategy, use feedback, has traditionally focused on external or outcome feedback (Butler & Winne, 1995), which, in general, results in performance improvement (Kulhavy, 1977; Kulik & Kulik, 1988).”
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“…negative effects when it reduces mindfulness (e.g., overrelying on the feedback; Butler & Winne, 1995), draws attention to the self (e.g., evaluating one’s abilities; Kluger & DeNisi, 1996), or produces cognitive interference (e.g., confusing one’s response with the correct one; Kulhavy, 1977).”
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“Generally understood as the procedure used to tell a learner if a response or expression of current understanding is right or wrong (Kulhavy, 1977), the use of feedback as an instructional strategy is widely accepted by both educators and learners and endorsed in multiple theoretical models of…”
MethodWhat makes rubrics effective in teacher-feedback? Transparency of learning goals is not enough
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“The implications of research on feedback are clear in Kulhavy's (1977) mind.”
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Metcalfe, J., & Finn, B. (2011) · Journal of Experimental Psychology Learning Memory and Cognition · doi:10.1037/a0021962 · Cited by 88
“…that error (Anderson, Kulhavy, & Andre, 1972; Butler, Karpicke, & Roediger, 2008; Butler & Roediger, 2008; Kang, McDermott, & Roediger, 2007; Kulhavy, 1977; Lhyle & Kulhavy, 1987; Metcalfe & Kornell, 2007; Metcalfe, Kornell, & Son, 2007; Metcalfe, Kornell, & Finn, 2009; Pashler, Cepeda,…”
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“…& Birt, 1962; moore & smith, 1961, 1964; Rosenstock, moore, & smith, 1965; Wentling, 1973) or is even detrimental (lublin, 1965). however, Kulhavy (1977) and Roper (1977) suggested that the majority of this research was conducted with instruction that allows learners to view feedback…”
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“Kulhavy (1977), however, warned that one of the dangers of computerized instruction is its ability to offer excessive feedback, and indeed, the ubiquitous presence of inaccurate or confusing feedback is an issue with AWCF.”
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Corbett, A. T., Koedinger, K. R., & Anderson, J. R. (1997) · Elsevier eBooks · doi:10.1016/b978-044481862-1.50103-5 · Cited by 244
Control of feedback in computer-assisted instruction
Pridemore, D., & Klein, J. D. (1991) · Educational Technology Research and Development · doi:10.1007/bf02296569 · Cited by 75
Adult-child interaction in children’s learning from “Sesame Street”
Reiser, R. A., Tessmer, M., & Phelps, P. C. (1984) · doi:10.1007/bf02768893 · Cited by 75
Kulik, J. A., & Kulik, C. C. (1989) · International Journal of Educational Research · doi:10.1016/0883-0355(89)90052-9 · Cited by 100
Lui, A. M., & Andrade, H. L. (2022) · Frontiers in Education · doi:10.3389/feduc.2022.751548 · Cited by 71
“Source Model type Informed by Focus of model Factors and processes included *Bangert-Drowns et al. (1991) Cyclical fivestage model Kulhavy (1977), Schimmel (1983), Kulik and Kulik (1988); meta-analysis of 40 articles on feedback effects on error correction Learner’s state in receiving mediated…”
BackgroundMethodThe impact of instructional elements in computer-based instruction
Martin, F., Klein, J. D., & Sullivan, H. (2007) · British Journal of Educational Technology · doi:10.1111/j.1467-8535.2006.00670.x · Cited by 69
Psychology in America's bicentennial year.
McKeachie, W. J. (1976) · American Psychologist · doi:10.1037/0003-066x.31.12.819 · Cited by 63
Feedback processing and error correction
Lhyle, K. G., & Kulhavy, R. W. (1987) · Journal of Educational Psychology · doi:10.1037/0022-0663.79.3.320 · Cited by 68
Self-citationSupporting learning from text: A meta-analysis on the timing and content of effective feedback
Swart, E. K., Nielen, T. M. J., & Sikkema - de Jong, M. T. (2019) · Educational Research Review · doi:10.1016/j.edurev.2019.100296 · Cited by 68
Presenting questions, processing responses, and providing feedback in CAI
Wager, W., & Wager, S. (1985) · Journal of Instructional Development · doi:10.1007/bf02906047 · Cited by 67
Feedback adaptation in web-based learning systems
Vasil'yeva, E., Puuronen, S., Pechenizkiy, M., & Räsänen, P. (2007) · International Journal of Continuing Engineering Education and Life-Long Learning · doi:10.1504/ijceell.2007.015046 · Cited by 65
“There it is defined as any communication or procedure that is aimed to inform a learner of the accuracy of a response to an instructional question (Carter, 1984; Cohen, 1985; Kulhavy, 1977; Sales, 1993).”
BackgroundGuided Oral Reading and Miscue Focused Verbal Feedback in Second-Grade Classrooms.
Hoffman, J. (1984) · Reading Research Quarterly · doi:10.2307/747827 · Cited by 65
Delayed retention effect: Attention, perseveration, or both?
Phye, G. D., & Andre, T. (1989) · Contemporary Educational Psychology · doi:10.1016/0361-476x(89)90035-0 · Cited by 63
On Written Corrective Feedback in L2 Writing
Shao, X. (2015) · English Language Teaching · doi:10.5539/elt.v8n3p155 · Cited by 20
“In addition to providing the definition of feedback, Kulhavy (1977) also argued that the quality and effectiveness of feedback is influenced by “presearch availability,” a term that describes availability of the information necessary for the learning to occur.”
BackgroundResultInfluentialDevelopment and Validation of Feedback Routines for Instructing Students with Learning Disabilities
Kline, F., Schumaker, J., & Deshler, D. (1991) · Learning Disability Quarterly · doi:10.2307/1510849 · Cited by 62
The Role of Repeated Retrieval in Shaping Collective Memory
Roediger, H. L., III, Zaromb, F. M., & Butler, A. C. (2009) · Cambridge University Press eBooks · doi:10.1017/cbo9780511626999.009 · Cited by 89
“As a result, subjects could answer the question by looking at the correct answer at the bottom of the screen rather than trying to retrieve it from memory (see Bangert-Drowns, Kulik, Kulik, & Morgan, 2001; Kulhavy, 1977).”
BackgroundLin, H., & Dwyer, F. M. (2009) · Educational Technology Research and Development · doi:10.1007/s11423-009-9133-x · Cited by 63
“effective than no feedback at all (Gilman 1969; Kulhavy 1977; Waldrop et al. 1986; Clariana et al. 1991).”
BackgroundLevel of Adjunct Question, Type of Feedback, and Learning Concepts by Reading.
Andre, T., & Thieman, A. A. (1988) · Contemporary Educational Psychology · doi:10.1016/0361-476x(88)90028-8 · Cited by 57
Adaptive feedback and review paradigm for computer-based drills.
Siegel, M., & Misselt, A. L. (1984) · Journal of Educational Psychology · doi:10.1037/0022-0663.76.2.310 · Cited by 74
Thomas, J. W., Bol, L., Warkentin, R., Wilson, M. A., Strage, A. A., & Rohwer, W. D. (1993) · Applied Cognitive Psychology · doi:10.1002/acp.2350070605 · Cited by 55
Krause, U.-M., & Stark, R. (2010) · Evaluation & Research in Education · doi:10.1080/09500790.2010.519024 · Cited by 43
“By highlighting mistakes and offering explanations, elaborated feedback facilitates reflective activities such as validation of self-assessment and correction of mis-conceptions (Krause, 2007; Kulhavy, 1977; see also Kruger & Dunning, 1999).”
BackgroundCognitive Styles and Feedback in Computer-Assisted Instruction
Whyte, M. M., Karolick, D., Nielsen, M., Elder, G. D., & Hawley, W. T. (1995) · Journal of Educational Computing Research · doi:10.2190/m2av-gehe-cm9g-j9p7 · Cited by 54
“There are many common factors, but all design models recommend that some level of practice and feedback be included in the instruction [l, 21.”
BackgroundCOMPUTER‐PROGRAMMED INSTRUCTION: THE RELATION OF REQUIRED INTERACTION TO PRACTICAL APPLICATION
Tudor, R. M., & Bostow, D. E. (1991) · Journal of Applied Behavior Analysis · doi:10.1901/jaba.1991.24-361 · Cited by 48
Audience response systems: technology to engage learners.
Collins, J. (2008) · Journal of the American College of Radiology · doi:10.1016/j.jacr.2008.04.008 · Cited by 53
Feedback Complexity and Practice: Response Pattern Analysis in Retention and Transfer.
Phye, G. D., & Bender, T. (1989) · Contemporary Educational Psychology · doi:10.1016/0361-476x(89)90028-3 · Cited by 53
Understanding Assessment in the Classroom: phases of the assessment process — the assessment episode
Mavrommatis, Y. (1997) · Assessment in Education Principles Policy and Practice · doi:10.1080/0969594970040305 · Cited by 52
Fong, C. J., Schallert, D. L., Williams, K. M., Williamson, Z. H., Lin, S., Kim, Y. W., & Chen, L. (2021) · Educational Psychology · doi:10.1080/01443410.2021.1951671 · Cited by 61
“Historically, feedback has generally been understood as the numerous procedures used to tell a learner if a response is correct or incorrect (Kulhavy, 1977).”
BackgroundUsing reflection triggers while learning in an online course
Verpoorten, D., Westera, W., & Specht, M. M. (2011) · British Journal of Educational Technology · doi:10.1111/j.1467-8535.2011.01257.x · Cited by 50
Dochy, F., Moerkerke, G., & Martens, R. (1996) · Studies In Educational Evaluation · doi:10.1016/0191-491x(96)00018-1 · Cited by 48
A Model of Poor Readers' Text-Based Inferencing: Effects of Explanatory Feedback
Winne, P. H., Graham, L. E., & Prock, L. M. (1993) · Reading Research Quarterly · doi:10.2307/747816 · Cited by 39
Personalised computerised feedback in e-mental health
Musiat, P., Hoffmann, L., & Schmidt, U. (2012) · Journal of Mental Health · doi:10.3109/09638237.2011.648347 · Cited by 47
Chase, J. A., & Houmanfar, R. A. (2009) · Journal of Behavioral Education · doi:10.1007/s10864-009-9089-2 · Cited by 47
“Previous literature has supported the efficacy of providing feedback to improve performance (e.g., Alvero et al. 2001; Balcazar et al. 1985; Bangert-Drowns et al. 1991; Kulhavy 1977; Peeck et al. 1985; Vollmeyer and Rheinberg 2005) as well as PSI-type courses with respect to student performance (e.g., Austin 2000; Bus…”
BackgroundResultInfluentialGreen, L. T. (1990) · The Journal of Negro Education · doi:10.2307/2295567 · Cited by 37
Metadata
- Authors
- Kulhavy, R. W.
- Affiliations
- Arizona State University (US)
- Corresponding author
- Kulhavy, Raymond W.
- Venue
- Review of Educational Research
- Published
- 1977-06
- Volume
- 47
- Issue
- 2
- Pages
- 211-232
- ISSN
- 0034-6543 (ISSN-L)
- 1935-1046
- OpenAlex
- W2158692302
- Cited by
- 571
- References
- 0
- Citations by year
- 2026: 5 · 2025: 8 · 2024: 16 · 2023: 23 · 2022: 19 · 2021: 22 · 2020: 28 · 2019: 20 · 2018: 31 · 2017: 23 · 2016: 21 · 2015: 20 · 2014: 25 · 2013: 16 · 2012: 21
- FWCI
- 89.44
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Review of Educational Research (publishedVersion)
- Topics
- Social Sciences › Education › Student Assessment and Feedback
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Visual and Cognitive Learning Processes
- Life Sciences › Neuroscience › Cognitive Neuroscience › Memory Processes and Influences
- Keywords
- feedback, written instructions, instructional materials development, student performance, memory retention, learning facilitation, feedback mechanisms, instructional communication
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