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Cited by 6Telemedicine and Telehealth ImplementationIntimate Partner and Family ViolenceCOVID-19 and Mental Health

Intimate Partner Violence and Telemedicine Usage and Satisfaction Early in the COVID-19 Pandemic

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Fatabhoy, Megha G., Zhu, Guohao, Lajaunie, Aurianna, Schneiderhan, Jill R., Pierce, Jennifer·2023·The Journal of the American Board of Family Medicine
DOI 10.3122/jabfm.2023.230021r1
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Abstract

BACKGROUND: COVID-19 has transformed the landscape of telemedicine utilization, shifting from predominantly in-person services to increased virtual encounters. Although telemedicine offers increased accessibility for medical care, many advocates voice concern about utilization and satisfaction with these services among individuals who experience intimate partner violence (IPV) given the unique practical, mental, and physical health challenges many face. OBJECTIVE: The purpose of the present study was to evaluate differences in telemedicine utilization and satisfaction, as well as global health and perceived loneliness, among data-driven patterns of IPV during the early phases of the pandemic. METHODS: In this longitudinal survey study, participants first completed an online survey between May 2019 and February 2020 that assessed social, psychological, and physical functioning, as well as emotional and physical IPV. A follow-up survey sent in May 2020 assessed recent telemedicine use and satisfaction, as well as response to the COVID-19 pandemic. RESULTS: Latent class analysis favored 4 classes of IPV that differed based on severity and features of IPV experienced. Although all 4 classes reported high satisfaction with telemedicine, individuals reporting low IPV had the highest satisfaction with telemedicine and the lowest rates of telemedicine utilization. Individuals who experienced IPV, particularly multiple forms of emotional and physical IPV, reported high physical and social concerns and perceived stress. CONCLUSIONS: Clinicians using telemedicine should be aware of the multiple challenges faced by individuals experiencing IPV and take additional steps to ensure their needs are met in a safe way. These results have potentially important clinical and policy implications.

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  • There is emerging knowledge of the provider experience of using telemedicine to provide support to IPV survivors; however, there is a lack of data characterizing the IPV survivor experience of receiving care via telemedicine.

    “In addition, there is emerging knowledge of the provider experience of using telemedicine to provide support to IPV survivors; 20 however, there is a lack of data characterizing the IPV survivor experience of receiving care via telemedicine.”

    From Telemedicine and virtual healthcare for survivors of sexual assault and intimate partner violence: A qualitative study (2024) · cites this paper as [20]

    The citation follows the clause about providers’ experience, but our copy does not report providers’ experiences of using telemedicine to support IPV survivors. The Discussion instead reports survivors’ telemedicine use and satisfaction; a search for provider perspectives found no passage addressing the cited clause. (LLM, conf=0.72)

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Cited by

Sorted by citations

Authors
Fatabhoy, M. G., Zhu, G., Lajaunie, A., Schneiderhan, J. R., & Pierce, J.
Affiliations
University of Michigan (US)
ORCID
Venue
The Journal of the American Board of Family Medicine
Publisher
American Board of Family Medicine (ABFM)
Published
2023-08-30
Volume
36
Issue
5
Pages
755-765
ISSN
  • 1557-2625 (ISSN-L)
  • 1558-7118
DOI
10.3122/jabfm.2023.230021r1
OpenAlex
W4386306027
Cited by
6
References
5
Citations by year
2026: 1 · 2025: 1 · 2024: 1 · 2023: 2 · 2022: 1
FWCI
1.28
Type
journal article
Language
en
Open access
Locations
  • The Journal of the American Board of Family Medicine (publishedVersion)
  • PubMed (publishedVersion)
Funders
  • National Institutes of Health (UL1TR002240)
  • Michigan Institute for Clinical and Health Research (UL1 TR002240)
  • National Center for Advancing Translational Sciences
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Social Sciences › Health › Intimate Partner and Family Violence
  • Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
Keywords
intimate partner violence, telemedicine, telehealth utilization, patient satisfaction, COVID-19 pandemic, emotional abuse, physical abuse, loneliness, perceived stress, latent class analysis
MeSH terms
Intimate Partner Violence, Facilities and Services Utilization, COVID-19, Emotions, Humans, Telemedicine, Pandemics

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