The DOI matches its Crossref record.
Specifics and Operational Procedures of the Psychological Assistance Hotline during the COVID-19 Pandemic in China
Open accessAbstract
Psychological hotlines became the most convenient and feasible way to provide psychological intervention for the needy after the outbreak of COVID- 19. Hotlines assisting in defeating the coronavirus functioned quite differently from general psychological hotlines and face-to-face counseling. This article discusses the specificity of hotlines of this kind, including appropriate operational procedures that include the overall assessment and the empathetic understanding of the clients, a quick focus on goals, and real-world oriented assistance. Major administrative and ethical concerns are also addressed.
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Single-session counseling is effective.
“Given the proven effectiveness of single-session counseling [63]”
Citations
Cited by
Sorted by citations
Wang, D., Lin, B., Zhang, S., Xu, W., & Liu, X. (2024) · Journal of Medical Internet Research · doi:10.2196/50664 · Cited by 10
“Given the proven effectiveness of single-session counseling [63], it is both logical and timely to develop an intervention that has the potential to evolve into a single-session therapy in the future.”
A working model of dance movement therapy and its application for psychological assistance hotlines
Xu, Q., Gu, L., & Shen, Z. (2024) · Body Movement and Dance in Psychotherapy · doi:10.1080/17432979.2024.2327458 · Cited by 3
Qian, M., Goodyear, R. K., Guangrong, J., et al. (2020) · International Journal of Mental Health Promotion · doi:10.32604/ijmhp.2020.013483
“[5] described the experience of building a helpline in China, offering lessons from that experience and suggestions about ways in which the service quality can be maintained on a more ongoing bases; the articles by Bric et al.”
Background
Metadata
- Authors
- Jia, X., You, L., & An, Q.
- Affiliations
- Beijing Institute of Technology (CN)
- ORCID
- Jia, Xiaoming
- Venue
- International Journal of Mental Health Promotion
- Publisher
- Tech Science Press
- Published
- 2020
- Volume
- 22
- Issue
- 3
- Pages
- 115-121
- ISSN
- 1462-3730 (ISSN-L)
- OpenAlex
- W3079053960
- Cited by
- 3
- References
- 0
- Citations by year
- 2024: 2 · 2020: 1
- FWCI
- 0.10
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- International Journal of Mental Health Promotion (publishedVersion, cc-by)
- Topics
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Psychology › Clinical Psychology › Counseling Practices and Supervision
- Keywords
- COVID-19 pandemic, telephone counseling, client assessment, empathetic understanding, counseling goals, ethical considerations, China
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