The cost-effectiveness of digital health interventions: A systematic review of the literature
Open accessAbstract
Background: Digital health interventions have significant potential to improve safety, efficacy, and quality of care, reducing waste in healthcare costs. Despite these premises, the evidence regarding cost and effectiveness of digital tools in health is scarce and limited. Objectives: The aim of this systematic review is to summarize the evidence on the cost-effectiveness of digital health interventions and to assess whether the studies meet the established quality criteria. Methods: We queried PubMed, Scopus and Web of Science databases for articles in English published from January 1, 2016 to December 31, 2020 that performed economic evaluations of digital health technologies. The methodological rigorousness of studies was assessed with the Consolidated Health Economic Evaluation Reporting Standards (CHEERS). The review was conducted according to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) 2009 checklist. Results: Search identified 1,476 results, 552 of which were selected for abstract and 35 were included in this review. The studies were heterogeneous by country (mostly conducted in upper and upper-middle income countries), type of eHealth intervention, method of implementation, and reporting perspectives. The qualitative analysis identified the economic and effectiveness evaluation of six different types of interventions: (1) seventeen studies on new video-monitoring service systems; (2) five studies on text messaging interventions; (3) five studies on web platforms and digital health portals; (4) two studies on telephone support; (5) three studies on new mobile phone-based systems and applications; and (6) three studies on digital technologies and innovations. Conclusion: Findings on cost-effectiveness of digital interventions showed a growing body of evidence and suggested a generally favorable effect in terms of costs and health outcomes. However, due to the heterogeneity across study methods, the comparison between interventions still remains difficult. Further research based on a standardized approach is needed in order to methodically analyze incremental cost-effectiveness ratios, costs, and health benefits.
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Digital health interventions help break distance and time barriers, making them widely accessible and reduce medical costs.
“Compared with conventional care, digital health interventions (DHIs) help break distance and time barriers, making it widely accessible and reduce medical costs (13)”
From The effectiveness of digital health intervention on glycemic control and physical activity in patients with type 2 diabetes: a systematic review and meta-analysis (2025) · cites this paper as [13]
The Discussion (page unavailable) says digital tools can improve access to care in rural areas, and the Conclusion (page unavailable) reports that more than half of the included studies found reduced healthcare-service costs. The review also describes telemedicine that avoids patient travel, supporting the distance-barrier point. It does not establish that DHIs generally remove time barriers or are widely accessible, and it cautions that evidence on cost-effectiveness remains limited. (LLM, conf=0.84)
Experimental — accuracy not yet measuredGentili et al indicated that several types of DHIs, such as videoconferencing systems, messaging, calls, mobile apps, and web-based platforms, help reduce health care costs.
“They indicated that several types of DHIs, such as videoconferencing systems, messaging, calls, mobile apps, and web-based platforms, help reduce health care costs.”
From Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review (2025) · cites this paper as [101]
The Discussion reports cost savings for studies of videoconferencing, text messaging, web platforms, and mobile applications. But the Telephone support section says calls produced similar or slightly higher costs, not savings; the Text messaging intervention section reports savings in only one of five studies. The claim overgeneralizes the cost-reduction finding to all the listed types. (LLM, conf=0.90)
Experimental — accuracy not yet measuredAccording to Gentili et al, there is convincing evidence of the cost-effectiveness of DHI in health care.
“According to a systematic review of DHIs by Gentili et al [101], there is convincing evidence of the cost-effectiveness of DHI in health care.”
From Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review (2025) · cites this paper as [101]
The Conclusion reports some evidence of favorable cost and health outcomes, but calls the overall evidence for cost-effectiveness in health care “scarce and limited.” It also says methodological heterogeneity makes comparisons difficult. “Convincing evidence” overstates the review’s conclusion. Page numbers were not provided in our copy. (LLM, conf=0.88)
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Cites
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“Standardized cost-effectiveness analysis should be used to compare different interventions in terms of their consequences and costs so it can be used as a crucial tool to help decision makers or funders understand if digital health interventions and innovations actually determine an increase of QALYs or DALYs with con…”
MethodRomero-Sanchiz, P., Nogueira-Arjona, R., García-Ruiz, A., Luciano, J. V., García Campayo, J., Gili, M., Botella, C., Baños, R., Castro, A., López-Del-Hoyo, Y., et al. (2017) · PLOS ONE · doi:10.1371/journal.pone.0172741 · Cited by 78 · see citing works
The Cost-Effectiveness of Mobile Health (mHealth) Interventions for Older Adults: Systematic Review
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“Providing evidence of the efficacy and cost-effectiveness of digital health interventions is crucial to encourage adoption among healthcare providers [51].”
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- Authors
- Gentili, A., Failla, G., Melnyk, A., Puleo, V., Tanna, G. L. D., Ricciardi, W., & Cascini, F.
- Affiliations
- Università Cattolica del Sacro Cuore (IT)
- University of Verona (IT)
- UNSW Sydney (AU)
- Corresponding author
- Gentili, Andrea
- ORCID
- Venue
- Frontiers in Public Health
- Publisher
- Frontiers Media SA
- Published
- 2022-08-11
- Volume
- 10
- Pages
- 787135-787135
- ISSN
- 2296-2565 (ISSN-L)
- PMC
- PMC9403754
- OpenAlex
- W4291017016
- Cited by
- 444
- References
- 3
- Citations by year
- 2026: 136 · 2025: 167 · 2024: 101 · 2023: 38 · 2022: 2
- FWCI
- 14.22
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Frontiers in Public Health (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- PubliCatt (Università Cattolica del Sacro Cuore) (submittedVersion, cc-by)
- Topics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Health Systems, Economic Evaluations, Quality of Life
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Keywords
- digital health interventions, e-health, cost-effectiveness, economic evaluation, video surveillance, text messaging intervention, mobile health apps, telephone support, health care costs
- MeSH terms
- Cost-Benefit Analysis, Telephone, Telemedicine, Text Messaging
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