Cited by 13Smoking Behavior and CessationSubstance Abuse Treatment and OutcomesEmotional Labor in Professions

Association of Stress Management with Success of Smoking Cessation in Korean Female Emotional Labor Workers for Service and Sales

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Kim, Haena, Lee, Kang-Sook·2021·International Journal of Environmental Research and Public Health

Abstract

Emotional labor is paid work that involves managing and regulating one’s emotions during the job including evoking and suppressing one’s feelings. This study examined the factors associated with successful smoking cessation through tailored smoking cessation counseling including stress management among female emotional labor workers. The study was conducted from 1 September 2015 to 31 December 2017. A total of 2674 women registered in the Comprehensive Smoking Cessation Service System and were grouped as either emotional labor workers for service and sales (1002) or other occupations (1672) for analysis. The participants received nine sessions of face-to-face and telephone smoking cessation counseling over 6 months, and follow-up assessments were conducted 4, 6, 12, and 24 weeks after counseling. Smoking cessation counseling involved a stress management program comprising stress tests, depression tests, color therapy, and a buddy program including peer support. Factors associated with successful smoking cessation included the number of counseling sessions, motivation rulers (Importance, Confidence, Readiness), average daily smoking amount, expired carbon monoxide (CO), and nicotine dependence. The most associated factor was the number of counseling sessions. Since counseling focused on stress management, it was the most important factor in smoking cessation, and continuous counseling could help those wanting to quit smoking.

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  1. [4]Hochschild A.R. The Managed Heart University of California Press Berkeley, CA, USA 1983
  2. [6]Weiss H.M. Learning Theory and Industrial and Organizational Psychology Consulting Psychologists Press Palo Alto, CA, USA 1990 171 221

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Authors
Kim, H., & Lee, K.-S.
Affiliations
Catholic University of Korea (KR)
Corresponding author
Lee, Kang-Sook
Venue
International Journal of Environmental Research and Public Health
Publisher
MDPI AG
Published
2021-03-15
Volume
18
Issue
6
Pages
3023
ISSN
1660-4601 (ISSN-L)
OpenAlex
W3138211109
Cited by
13
References
47
Citations by year
2026: 2 · 2025: 2 · 2024: 2 · 2023: 1 · 2022: 5 · 2021: 1
FWCI
1.41
Type
journal article
Language
en
Open access
Locations
  • International Journal of Environmental Research and Public Health (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Funders
Ministry of Health and Welfare, Republic of Korea (2019-003)
Topics
  • Health Sciences › Medicine › Physiology › Smoking Behavior and Cessation
  • Health Sciences › Medicine › Epidemiology › Substance Abuse Treatment and Outcomes
  • Social Sciences › Sociology and Political Science › Emotional Labor in Professions
Keywords
smoking cessation, stress management, emotional labor, female workers, smoking cessation counseling, nicotine dependence, expired carbon monoxide, peer support, Korean women
MeSH terms
Counseling, Emotions, Female, Humans, Occupations, Smoking Cessation, Republic of Korea

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