The DOI matches its Crossref record; 89 of the 92 references it cites were found in a registry or an index.
The Integration of the Technology Acceptance Model and Value-Based Adoption Model to Study the Adoption of E-Learning: The Moderating Role of e-WOM
Open accessAbstract
The Technology Acceptance Model (TAM) has lately been utilized in a number of studies to investigate why people reject or adopt new technologies like mobile commerce or e-learning. However, several studies have found weaknesses in TAM’s ability to predict consumers’ purchase intention behavior. To compensate for TAM’s weaknesses, this study presents a model that integrates all of TAM’s components with the Value-Based Adoption Model (VAM). The perceived benefits and sacrifices were considered to provide a list of the implications for both researchers and e-learning service providers. Furthermore, the moderating role of e-word of mouth was utilized to examine the relationship between attitude, intention, perceived value, and intention toward e-learning, in order to match the current circumstances with the growing popularity of social networks. This study was conducted with a quantitative analysis by using data collected from survey 417 e-learning consumers. Except for perceived fee, which has a negative effect on perceived value, the results demonstrate that all hypotheses of latent correlations in TAM and VAM were strongly significant. Furthermore, attitude and perceived value have a significant role in determining consumer adoption of e-learning. Consumers’ perceived value will be driven by the high and low levels of the moderating influence of e-word of mouth, influencing their intention toward e-learning. Since e-learning is an effective sustainable education system, the result of this study can provide a good solution to facilitate e-learning in current and future conditions.
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“Chen et al. [11] and Liao et al. [28] used TAM to assess educators' acceptance of AI-driven educational tools, emphasizing the role of perceived usefulness in shaping positive attitudes and perceptions.”
From Modeling teachers’ acceptance of generative artificial intelligence use in higher education: the role of AI literacy, intelligent TPACK, and perceived trust (2024) · cites this paper as [28]
In the citing paper
“A growing body of research supports the notion that an inverse correlation exists between perceived risks and perceived value when predicting technology use intention [28,29,30,36,43]”
From ChatGPT in Learning: Assessing Students’ Use Intentions through the Lens of Perceived Value and the Influence of AI Literacy (2024) · cites this paper as [29]
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“Research indicates that the degree of perceived fees has a notable influence on customers’ perceived value [29,43,45,46,47].”
From ChatGPT in Learning: Assessing Students’ Use Intentions through the Lens of Perceived Value and the Influence of AI Literacy (2024) · cites this paper as [29]
In the citing paper
“Likewise, Liao et al. [29] confirmed that, in adopting an e-learning system, perceived value is strongly predicted by perceived usefulness.”
From ChatGPT in Learning: Assessing Students’ Use Intentions through the Lens of Perceived Value and the Influence of AI Literacy (2024) · cites this paper as [29]
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Bin-Nashwan, S. A., Sadallah, M., & Bouteraa, M. (2023) · Technology in Society · doi:10.1016/j.techsoc.2023.102370 · Cited by 394
Promoting tourism business through digital marketing in the new normal era: a sustainable approach
Deb, S. K., Nafi, S. M., & Valeri, M. (2022) · European Journal of Innovation Management · doi:10.1108/ejim-04-2022-0218 · Cited by 252
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Al-Abdullatif, A. M., & Alsubaie, M. A. (2024) · Behavioral Sciences · doi:10.3390/bs14090845 · Cited by 126
“Studies have shown that the level of perceived fees significantly influences users’ perceived value of a service or product [29,43,45–47].”
InfluentialPark, D. Y., & Kim, H. (2023) · Sustainability · doi:10.3390/su15010872 · Cited by 132
Metadata
- Authors
- Liao, Y.-K., Wu, W.-Y., Le, T. Q., & Phung, T. T. T.
- Affiliations
- Nanhua University (TW)
- Ton Duc Thang University (VN)
- Corresponding author
- Le, Trang Quang
- Venue
- Sustainability
- Publisher
- MDPI AG
- Published
- 2022-01-12
- Volume
- 14
- Issue
- 2
- Pages
- 815
- ISSN
- 2071-1050 (ISSN-L)
- OpenAlex
- W4205109486
- Cited by
- 123
- References
- 92
- Citations by year
- 2026: 24 · 2025: 33 · 2024: 37 · 2023: 23 · 2022: 6
- FWCI
- 20.71
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Sustainability (publishedVersion, cc-by)
- RePEc: Research Papers in Economics (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Education › Technology-Enhanced Education Studies
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Keywords
- e-learning adoption, technology acceptance model, value-based adoption model, e-word-of-mouth, perceived value, consumer attitudes, purchase intention, perceived cost, moderating effect, social networks
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