Cited by 18Artificial Intelligence in EducationArtificial Intelligence in Healthcare and EducationEthics and Social Impacts of AI

Awareness, benefits, threats, attitudes, and satisfaction with AI tools among Asian and African higher education staff and students

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Ahmad, Muayyad, Subih, Maha, Fawaz, Mirna, Alnuqaidan, Hanan, Abuejheisheh, Ashraf, Naqshbandi, Vian, Alhalaiqa, Fadwa·2024·Journal of Applied Learning and Teaching

Abstract

Artificial intelligence (AI) tools are now used in our daily lives. This study aimed to explore the level of awareness, perceived benefits, threats, attitudes, and level of satisfaction with AI tools among individuals within higher education in Asia and Africa. A cross-sectional study was conducted in August 2023. Snowball sampling was used with a convenience sample of 815 highly educated Asian and African participants from 11 countries. About 56% of participants have Bachelor’s degrees. 312 participants (38%) were unaware of AI tools and AI tools were used rarely by 316 (63%) of 503 participants who were aware of them. ChatGPT is the most popular of this study’s AI tools (N=405, 81%). Participants who used AI tools reported greater benefits than those who did not (p < 0.05). ¬Of the four educational groups, those with a Master’s degree reported a higher AI tool threat than those with a Diploma (P < 0.05). Female participants reported more AI-related threats than males (P < 0.05). In conclusion, this research is important because of the rapid development of modern technology around the world. Nevertheless, Asia and Africa still lag behind developed nations in AI technology awareness.

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Crossref · 10.37074/jalt.2024.7.1.10

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  • Technology awareness is positively correlated with the use of GenAI tools.

    “Studies found that technology awareness was positively correlated with the use of GenAI tools (Ahmad et al., 2024; Gaber et al., 2023; Hasan et al., 2024)”

    From Planets, cars, and personas: Toward an understanding of faculty perceptions of artificial intelligence through visual metaphors and projective techniques (2025) · cites this paper as Ahmad et al., 2024

    The Results (page unavailable) report awareness and use separately: 38% of participants were unaware of AI tools, and 63% of those aware had rarely used them. Neither the Results nor the Discussion passages found by searching for an awareness–use correlation report a positive correlation between technology awareness and GenAI-tool use. (LLM, conf=0.77)

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Cited by

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Authors
Ahmad, M., Subih, M., Fawaz, M., Alnuqaidan, H., Abuejheisheh, A., Naqshbandi, V., & Alhalaiqa, F.
Affiliations
  • University of Jordan (JO)
  • Al-Zaytoonah University of Jordan (JO)
  • Beirut Arab University (LB)
  • Al-Quds University (PS)
  • Hawler Medical University (IQ)
Venue
Journal of Applied Learning and Teaching
Published
2024-01-22
Volume
7
Issue
1
Pages
57-64
ISSN
2591-801X (ISSN-L)
OpenAlex
W4391095239
Cited by
18
References
12
Citations by year
2026: 4 · 2025: 9 · 2024: 5
FWCI
6.78
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Journal of Applied Learning & Teaching (publishedVersion, cc-by)
  • Qatar University QSpace (Qatar University) (submittedVersion)
Topics
  • Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
Keywords
AI tools, AI awareness, AI risks, attitudes toward AI, user satisfaction, ChatGPT, educational level differences, gender differences, Asia, Africa

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