Social Media and Crisis Management in Tourism: Applications and Implications for Research

Evaluating the Presence of Greek Tourism-Related Public Sector Entities in Online Social Networks

Vrettos, K., & Gouscos, D. (2018) · International Journal of Public Administration in the Digital Age · doi:10.4018/ijpada.2019010102 · Cited by 3

Breaking waves: A bibliometric odyssey on crisis communication in tourism and hospitality (1980–2022) and paving the path for future research

Upadhyay, S., Chaskar, A., & Σιγάλα, Μ. (2023) · Journal of Contingencies and Crisis Management · doi:10.1111/1468-5973.12494 · Cited by 2

Developing and Managing Tourism in the Post Covid-19 Era: Perceptions from Hotel Industry Professionals in Cyprus

Boukas, N., & Marneros, S. (2024) · International Conference on Tourism Research · doi:10.34190/ictr.7.1.2135 · Cited by 2

Is it really making an impact? Examining the effect of social media marketing participation benefits on perceived value and behavioural intention: evidences from India

Maggon, M., & Chaudhry, H. (2015) · International Journal of Leisure and Tourism Marketing · doi:10.1504/ijltm.2015.072088 · Cited by 2

SOCIAL MEDIA AS A CATALYST FOR THE DEVELOPMENT OF TOURISM BUSINESS: A STUDY OF TOURISM INDUSTRY OF PAKISTAN

Rafiq, K., Lakho, M. K., & Jaffiry, K. A. (2023) · Journal of Business & Tourism · doi:10.34260/jbt.v8i02.252 · Cited by 1

Managing Technological Change In International Tourism Business

Gheorghe, C. M., & Sebea, M. (2013) · RePEc: Research Papers in Economics · Cited by 1

CASE STUDIES AS A LEARNING METHOD: THE EXAMPLE OF TOURISM CRISIS MANAGEMENT IN JORDAN

Mustafa, M. H. (2021) · Analele Universităţii din Oradea Seria Geografie · doi:10.30892/auog.312101-859 · Cited by 1

The Role of User-Generated Content Data for Collaborative Learning: Identifying Tourism Hot Topics During the Pandemic

Virto, N. R. (2022) · Springer eBooks · doi:10.1007/978-3-030-94350-9_38 · Cited by 1

Response and recovery from Covid-19 in historic urban destinations (cases from Belgium and the Netherlands)

Vanneste, D., Meeteren, V. V., & Neuts, B. (2022) · Via Tourism Review · doi:10.4000/viatourism.8393 · Cited by 1

A biztonság és válságkommunikáció kihívásai a magyar üzleti szállodák körében

Keller, K., & Sirkó, M. (2023) · Vezetéstudomány / Budapest Management Review · doi:10.14267/veztud.2023.03.03 · Cited by 1

TRANSFORMING STRATEGIES IN THE DIGITAL ERA: THE ROLE OF SOCIAL MEDIA IN CUSTOMER VALUE ANALYSIS AND CRISIS MANAGEMENT FOR TOURISM FIRMS

Rehman, H. M., Amin, A., Rehman, M., Nematova, G., Shamim, A., & Hossain, M. B. (2023) · International Journal of Management Studies · doi:10.32890/ijms2023.30.2.7 · Cited by 2

Exploring hidden topics on hotel Facebook fan pages before and during the COVID-19 crisis

Martín, I. R., Correa, F. A., & Garrido, N. P. (2023) · Review of Business Management · doi:10.7819/rbgn.v25i3.4227 · Cited by 1

Social Media and Crisis Communication: Managing or Creating a Crisis? Lessons Learnt from Hotel Amarilis

Σιγάλα, Μ. (2024) · Springer eBooks · doi:10.1007/978-981-97-1891-7_4 · Cited by 1

Theme Park Disasters and Crisis Management – New Insights towards a Duty of Care in Responsible Tourism Management

Tham, A. (2021) · Journal of Responsible Tourism Management · doi:10.47263/jrtm.01-01-03 · Cited by 1

Turizmi Etkileyen Küresel Krizler ve Kriz Döneminde Uygulanan Stratejiler: 2000-2021 Dönemi Global Crises Affecting Tourism and Strategies Applied During the Crisis Period: 2000-2021 Period

Başer, M. Y., & İnce, E. (2022) · Turk Turizm Arastirmalari Dergisi · doi:10.26677/tr1010.2022.1078 · Cited by 1

Essays on reducing vulnerability of tourism destinations to unpredictable crises

Hajibaba, H. (2016) · Research Online (University of Wollongong)

The role of the internet in tourism: An example from Šumadija region

Matić, N., & Vučetić, M. (2017) · Ekonomski pogledi · doi:10.5937/ekopog1701017m

An Overview of Digital Transformation Initiatives in Tourism, Aviation and Hospitality Industry

C, N. T., & Mahesh, R. (2018) · Journal of Emerging Technologies and Innovative Research

An examination of social media as a customer engagement tool for visitor attractions

Mohan, A. P. (2019) · Research@THEA

Community events and the adoption of social media

Gadd, A. (2018) · doi:10.26686/wgtn.17072033.v1

Community events and the adoption of social media

Gadd, A. (2018) · doi:10.26686/wgtn.17072033

Responding to Hurricanes Irma and Maria: An Exploration of Puerto Rico Tourism's Image Repair Efforts

Wiseman, A. (2021) · doi:10.32920/ryerson.14654028

The Effects of Social Commerce Utilization on Business Performance

Halawani, F. M., Soh, P. C.-H., & Halawani, Y. M. (2021) · IGI Global eBooks · doi:10.4018/978-1-7998-8957-1.ch054

Responding to Hurricanes Irma and Maria: An Exploration of Puerto Rico Tourism's Image Repair Efforts

Wiseman, A. (2021) · doi:10.32920/ryerson.14654028.v1

The Effect of Social Media on Hotels' Business Performance in the Lebanese Hotel Sector

Halawani, F. M., Soh, P. C.-H., & Muthaiyah, S. (2022) · IGI Global eBooks · doi:10.4018/978-1-6684-6287-4.ch080

Social Media Utilisation and Business Performance of Hotels in Lebanon

Halawani, F. M., Soh, P. C.-H., & Halawani, Y. M. (2022) · IGI Global eBooks · doi:10.4018/978-1-6684-6287-4.ch067

Social Media and Crisis Communication in Tourism and Hospitality

Barbe, D., & Pennington-Gray, L. A. (2022) · Springer eBooks · doi:10.1007/978-3-030-48652-5_130

Reaktion auf und Erholung von Covid-19 in historischen urbanen Tourismusdestinationen (Beispiele aus Belgien und den Niederlanden)

Vanneste, D., Meeteren, V. V., & Neuts, B. (2022) · Via Tourism Review · doi:10.4000/viatourism.8468

Réactions et redressement face au COVID-19 dans des destinations historiques urbaines (étude de cas en Belgique et aux Pays-Bas)

Vanneste, D., Meeteren, V. V., & Neuts, B. (2022) · Via Tourism Review · doi:10.4000/viatourism.8438

Crisis Management and Entrepreneurial Resilience

Hallak, R., & Lee, C. (2023) · CABI eBooks · doi:10.1079/9781789249446.0011

Smartization of Iran's Tourism Industry: An emphasis on Social and Cultural Empowerment

Zangouei, F., آذر, ز. خ., & Sadaghiyani, J. S. (2022) · Social Studies in Tourism · doi:10.52547/journalitor.36283.10.19.335

FORMS OF ALTERNATIVE TOURISM IN GREECE IN A POST-COVID-19 ERA AND EXPOSURE THROUGH SOCIAL MEDIA: ANALYSIS OF FACEBOOK REACTIONS THROUGH NEWS MEDIA PAGESPreprint

Mpaltzi, T. (2023) · doi:10.31219/osf.io/qmf9e

Delineating the Impact of social media Networks on Travel Decision-Making Process: An Experience of University Undergraduates

Jayawardena, H. N., Harshani, G. H. V., Silva, S. W. D. R. D., Wijesundara, W. G. S. R., Munasingha, M. M. P. K., & Umashani, A. L. A. P. (2023) · TRIVALENT ත්‍රිසංයුජ Journal of Archaeology Tourism & Anthropology · doi:10.4038/tjata.v4i1.76

Handling Negative Online Messaging: Tourism Sector Responses

Wut, T. M., Xu, J., & Wong, H. S.-M. (2024) · Tourism Culture & Communication · doi:10.3727/194341424x17158079985396

A bibliometric analysis of studies on social media marketing and tourism published in Web of Science Database

Durucasu, R. R. (2024) · Journal of Tourism Leisure and Hospitality · doi:10.48119/toleho.1578770

Unlocking Digital Engagement: Insights and Strategies of Hotel Chains on Facebook

Almeida, S., & Herter, M. M. (2025) · Smart innovation, systems and technologies · doi:10.1007/978-981-96-3081-3_38

Emotions engines and emoji magic: Unlocking discrete emotional drivers and emoji moderation in destination public opinion through text mining

Huo, H., Yao, J., Wang, C., Wu, R., Li, Q., & Yu, D. (2025) · Journal Of Vacation Marketing · doi:10.1177/13567667251382412

A Qualitative Exploration of Internal Crisis Communication (ICC): Managerial Strategies and Framework Development

Hamid, A. S. A., Mohamad, B., Adamu, A. A., & Alhaiou, T. (2026) · Studies in systems, decision and control · doi:10.1007/978-3-031-95310-1_199

Universal Design for Accessible Tourism for All: The Consumer Case

Šileikienė, D., Snitkaitė-Kareivienė, S., & RUDBALĖ, V. (2026) · World sustainability series · doi:10.1007/978-3-032-15590-0_7

Analyzing Digital Public Behavior in Response to Tourism Management Organizations' Social Media Communications During a CrisisPreprint

Corrêa, C. C., Alves, H., & Estevão, C. M. S. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4960659

Crisis Management in Tourism : Managing a destination Crisis

Yeo, Y.-S. (2015) · International Journal of Tourism and Hospitality Research

Crisis Management in the Tourism Industry-The Role of Social Media Platforms

Antony, J. K., & Jacob, J. M. (2019) · Atna Journal of Tourism Studies · doi:10.12727/ajts.21.5 · Cited by 14

Crisis Communication at Destinations:A Study for Tourism Managers

Altıntaş, V., & Öksüz, B. (2016) · World Academy of Science, Engineering and Technology, International Journal of Hospitality and Tourism Sciences

Tourism and Social Media

Claster, W. B., Pardo, P., Cooper, M. J. M., & Tajeddini, K. (2014) · Advances in information quality and management · doi:10.4018/978-1-4666-5888-2.ch358 · Cited by 2