Investigation of Cloud ERP Adoption in the Healthcare Industry Through Technology-Organization-Environment (TOE) Framework: Qualitative Study
Open accessAbstract
There is an accelerated migration from on-premise ERP to Cloud ERP systems in many industries, but this transition is relatively slow in the healthcare industry. To address this concern, we developed a research model based on Technology-Organization-Environment (TOE) framework, and explored it in the healthcare industry through semi-structured interviews with IT managers and finance managers. We found noticeable differences between small-sized and large-sized healthcare organizations, as well as the perceptions of IT managers and finance managers in Cloud ERP adoption decisions. We discussed these findings, and proposed future research questions on Cloud ERP adoption in the healthcare industry.
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Each hospital has unique characteristics, so a tailored approach to adopting ERP systems is necessary.
“It is important to note that each hospital has unique characteristics, so a tailored approach to adopting ERP systems is necessary [43].”
Cites
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Bialas, C., Bechtsis, D., Aivazidou, E., Achillas, C., & Aidonis, D. (2023) · Sustainability · doi:10.3390/su15043163 · Cited by 46 · see citing works
- Authors
- Damali, U., Kocakulah, M., & Ozkul, A. S.
- Affiliations
- University of Wisconsin–La Crosse (US)
- University of Wisconsin, La Crosse, USA
- University of New Haven (US)
- Venue
- International Journal of Healthcare Information Systems and Informatics
- Publisher
- IGI Global Scientific Publishing
- Published
- 2021-10-08
- Volume
- 16
- Issue
- 4
- Pages
- 1-14
- ISSN
- 1555-3396 (ISSN-L)
- 1555-340X
- OpenAlex
- W3205413205
- Cited by
- 20
- References
- 3
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 8 · 2023: 5 · 2022: 1
- FWCI
- 3.46
- Type
- journal article
- Language
- ng
- Open access
- diamond
- doi.org
- Licence
- Locations
- International Journal of Healthcare Information Systems and Informatics (publishedVersion, cc-by)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Keywords
- cloud ERP, ERP adoption, health sector, technology-organization-environment framework, on-premise to cloud migration, IT managers, finance managers, organizational size, adoption factors
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