Enterprise resource planning: An integrative review
Abstract
Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.
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The role of BPR in the implementation of ERP systems
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Enterprise Resource Planning (ERP) implementation: a useful road map
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Digital technologies in airport ground operations
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SME ERP system sourcing strategies: a case study
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Optimization approximations for capacity constrained material requirements planning
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Determinants of the management learning performance in ERP context
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“However, systems development and maturation and the increasing number of suppliers, allowed small and medium enterprises, from other business areas, to purchase affordable ERP packages (Shehab et al., 2004).”
BackgroundAn effective decision-support framework for implementing enterprise information systems within SMEs
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Self-citationA multi-dimensional model of Enterprise Resource Planning critical success factors
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A keyword-based organizing framework for ERP intellectual contributions
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Security for Enterprise Resource Planning Systems
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Teaching with Enterprise Systems
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The relationship between ERP capabilities, use, and value
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The Social Shaping of Packaged Software Selection
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ERP in the minds of supervisors
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Competitive advantage in the ERP system's value-chain and its influence on future development
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A web-enhanced dynamic BOM-based available-to-promise system
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ERP Systems in SMEs: An Extended Literature Review
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Identifying Critical Success Factors of ERP Systems at the Higher Education Sector
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Comprehensive review of literature survey articles on ERP
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Exploring ERP systems adoption in challenging times. Insights of SMEs stories
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An empirical study of ERP success evaluations by business and IT managers
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Project management: a case study of a successful ERP implementation
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Understanding ERP system implementation in a hospital by analysing stakeholders
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Enterprise resource planning: a case of a blood bank
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Factors influencing ERP implementation in retail sector: an empirical study from India
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ERP failure: A systematic mapping of the literature
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ERP Systems in the Higher Education Sector: A Descriptive Case Study
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Process efficiency of the enterprise resource planning adoption
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An empirical study of enterprise resource management systems implementation
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- Authors
- Shehab, E. M., Sharp, M. W., Supramaniam, L., & Spedding, T. A.
- Affiliations
- University of Greenwich (GB)
- ORCID
- Shehab, E.M.
- Venue
- Business Process Management Journal
- Publisher
- Emerald
- Published
- 2004-08
- Volume
- 10
- Issue
- 4
- Pages
- 359-386
- ISSN
- 1463-7154 (ISSN-L)
- OpenAlex
- W1536465007
- Cited by
- 801
- References
- 69
- Citations by year
- 2026: 5 · 2025: 11 · 2024: 10 · 2023: 14 · 2022: 11 · 2021: 19 · 2020: 25 · 2019: 28 · 2018: 18 · 2017: 38 · 2016: 33 · 2015: 49 · 2014: 78 · 2013: 78 · 2012: 69
- FWCI
- 56.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Business Process Management Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
- Keywords
- enterprise resource planning, integrated information systems, manufacturing organisations, service organizations, research agenda
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