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Cited by 29Health Education and ValidationPsychometric Methodologies and TestingEducational Outcomes and Influences

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Evaluation of psychometric properties of scales measuring student academic satisfaction: A Systematic review

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Rahmatpour, Pardis, Sharif Nia, Hamid, Peyrovi, Hamid·2019·Journal of Education and Health Promotion
DOI 10.4103/jehp.jehp_466_19PMC PMC6967218
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Abstract

BACKGROUND: Student satisfaction has an impact on student motivation, recruitment of new students, and retention of existing students. Hence, it is important for researchers and academic institutes to assess student academic satisfaction by valid and reliable scales. The aim of this study was to rigorously assess methodological quality and psychometric properties of scales measuring student academic satisfaction. METHODS: In this systematic review, databases including Scopus, PubMed, ProQuest, ScienceDirect, and Web of Science, and two Persian databases were searched using relevant keywords such as academic satisfaction, student satisfaction, university satisfaction, campus satisfaction, academic life experience, validation, and psychometric and factor analysis from 1970 to December 2018. Considering eligibility criteria, studies were selected after titles and abstracts screening. The methodological quality assessment was performed by the COnsensus-based Standards for the selection of health Measurement INstruments (COSMIN) checklist and the Terwee quality criteria. RESULTS: Of 814 retrieved articles, 13 studies were included in the study. Based on the COSMIN checklist, structural validity (84%), content validity (53%), and hypothesis testing (53%) were the most reported properties. One study reported cross-cultural validity, one for criterion validity, and none reported measurement error. CONCLUSION: The results of our study showed that in spite of ≥48 years of development in student satisfaction scales; however, each scale has at least one “poor” psychometric property based on the COSMIN checklist. Quality appraisal of scales is necessary after developing and performing psychometric process.

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Cites

Research works printed but not linked: 9

  1. Haghdoost, 2015, Satisfaction of Postgraduate students of Kerman University of medical sciences, Iran, with their training program and campus facilities, Strides Dev Med Educ, 12, 355
  2. Oliver, 1989, Processing of the satisfaction response in consumption: A suggested framework and research propositions, J Consum Satisf Dissatisfaction Complaining Behav, 2, 1
  3. Onditi, 2017, Service quality and student satisfaction in higher education institutions: A review of literature, Int J Sci Res Publ, 7, 328
  4. Noughani, 2015, Correlation between emotional intelligence and educational consent of students of Tehran University of medical students, Tehran Univ Med J, 73, 110
  5. Mai, 2005, A comparative study between UK and US: The student satisfaction in higher education and its influential factors, J Mark Manag, 21, 859
  6. Hussain, 2012, Development of the student university satisfaction scale: Reliability and validity, Interdiscip J Contemp Res Bus, 4, 332
  7. Torkzadeh, 2014, The validation of student's academic satisfaction scale, High Educ Lett, 7, 155
  8. Chadha, 2017, Measuring international students’ satisfaction with higher education in India: Development & validation of INHedPERF model, Int J Appl Bus Econ Res, 15, 251
  9. Liu, 2017, Student satisfaction scale development and application for sport management in China, Eurasia J Math Sci Technol Educ, 13, 1429

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Metadata

Authors
Rahmatpour, P., Sharif Nia, H., & Peyrovi, H.
Affiliations
  • Iran University of Medical Sciences (IR)
  • Department of Nursing, School of Nursing and Midwifery Amol, Mazandaran University of Medical Sciences, Sari, Iran
Corresponding author
Peyrovi, Hamid
ORCID
Venue
Journal of Education and Health Promotion
Publisher
Ovid Technologies (Wolters Kluwer Health)
Published
2019-12
Volume
8
Issue
1
Pages
256-256
ISSN
  • 2277-9531 (ISSN-L)
  • 2319-6440
DOI
10.4103/jehp.jehp_466_19
PMC
PMC6967218
OpenAlex
W3008233923
Cited by
29
References
17
Citations by year
2026: 2 · 2025: 7 · 2024: 7 · 2023: 8 · 2022: 2 · 2021: 1 · 2020: 2
FWCI
0.36
Type
journal article
Language
en
Open access
Licence
cc-by-nc-sa
Locations
  • Journal of Education and Health Promotion (publishedVersion, cc-by-nc-sa)
  • PubMed Central (publishedVersion, cc-by-nc-sa)
  • PubMed (publishedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Health Sciences › Nursing › Research and Theory › Health Education and Validation
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
  • Social Sciences › Education › Educational Outcomes and Influences
Keywords
psychometric properties, scale validation, structural validity, content validity, measurement error, university students, student retention, student recruitment

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