New Business for Old Europe: Product-Service Development, Competitiveness and Sustainability

Abstract

Foreword Bas de Leeuw, UNEP DTIE, France Part I: Product-services: The context 1. Introduction Arnold Tukker, TNO, The Netherlands Part II: Fundamentals concerning competitiveness and sustainability 2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands, and Ursula Tischner, econcept, Germany 3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands 4. Product-services and sustainability Arnold Tukker, TNO, The Netherlands, and Ursula Tischner and Martijn Verkuijl, econcept, Germany Part III: Product-service development 5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands Part IV: Potential for product-services in five need areas 6. Introduction to the need area-specific chapters Arnold Tukker, TNO, The Netherlands 7. Need area 1: Base materials Rui Fraz 8. Need area 2: Information and communication technologies Martin Charter, Graham Adams and Tom Clark, Centre for Sustainable Design, UK 9. Need area 3: Offices Martijn Verkuijl and Ursula Tischner, econcept, Germany 10. Need area 4: Food Erik Tempelman, Peter Joore, Tom van der Horst and Helma Luiten, TNO, The Netherlands 11. Need area 5: Households An Vercalsteren and Theo Geerken, VITO, Belgium Part V: Reflections and conclusions 12. Towards an integrated approach to PSS design Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands 13. Conclusions Arnold Tukker, TNO, The Netherlands, and Ursula Tischner, econcept, Germany Annex 1: A practical guide for PSS development Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands Annex 2: tools, alphabetical Martijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands