The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Factors Affecting Employee Engagement in India: A Study on Offshoring of Financial Services
Open accessAbstract
The objective of this study is to explore factors that affect employee engagement in financial offshore organizations in India. Sixty employees involved in offshoring financial services were interviewed. Thematic analysis was used to analyze data collected in the study. Three main themes were identified: (1) implicit benefits, (2) organizational culture and (3) organizational policies. The findings of this study are important due to their practical implications. First, the factors will encourage employers to make more employee friendly policies, and second, by resolving the employee issues raised in this paper, it is anticipated that the employers will be able to enhance the overall efficiency of their workforce and improve the employer-employee relationship.
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Citations
Cites
Using thematic analysis in psychology
Braun, V., & Clarke, V. (2006) · Qualitative Research in Psychology · doi:10.1191/1478088706qp063oa · Cited by 194,414
Grounded theory research: Procedures, canons, and evaluative criteria
Corbin, J. M., & Strauss, A. (1990) · Qualitative Sociology · doi:10.1007/bf00988593 · Cited by 11,133
Performance measurement system design: A literature review and research agenda
Neely, A., Gregory, M., & Platts, K. (1995) · International Journal of Operations & Production Management · doi:10.1108/01443579510083622 · Cited by 3,259
Metadata
- Authors
- Gupta, M., Ganguli, S., & Ponnam, A.
- Affiliations
- ICFAI Foundation for Higher Education (IN)
- Venue
- The Qualitative Report
- Publisher
- Nova Southeastern University
- Published
- 2015-04-27
- Volume
- 20
- Issue
- 4
- Pages
- 498-515
- ISSN
- 1052-0147 (ISSN-L)
- OpenAlex
- W279594583
- Cited by
- 33
- References
- 3
- Citations by year
- 2025: 1 · 2024: 1 · 2023: 2 · 2022: 3 · 2021: 2 · 2020: 3 · 2019: 9 · 2018: 3 · 2017: 5 · 2016: 2 · 2015: 2
- FWCI
- 8.51
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- The Qualitative Report (publishedVersion, cc-by-nc-sa)
- NSUWorks (Nova Southeastern University) (submittedVersion, cc-by-nc-sa)
- The Qualitative Report (cc-by-nc-sa)
- Funders
- Nova Southeastern University
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Keywords
- employee engagement, organizational culture, organizational policy, employer-employee relationship, employee efficiency, India
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