The DOI matches its Crossref record; 19 of the 20 references it cites were found in a registry or an index.
The Impact of Human Critical Success Factor on ERP System Implementation
Open accessAbstract
Many researchers have investigated the critical success factors in ERP system implementation. The previous study has examined four primary human critical success factors (competence, behavior, team composition, and communication) and based on study literature performed by the author, there were many studies found that top management support also has crucial role in ERP implementation. The objective of this study is to examine the impact of top management support, competence, behavior, team composition, and communication in ERP implementation.This study was conducted in three stages. First, review sources and scientific literature relevant to this research. Second, analyze the findings and recommendations of previous research to determine the component of variable x. Third, conduct research using a quantitative approach through a questionnaire survey. Questionnaires were distributed to employees from various company that involved directly in ERP implementation. This study found that all five variables positively correlated to project success and only team composition variable that significantly positively correlated to project success. This study offers ERP project managers the crucial factors needed to be concerned for the project success. Keywords: ERP, Human Critical Success Factors.
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“Similarly, [24] confirm that top management support correlates positively with project success, underscoring its importance in overcoming challenges such as resistance to change and technical difficulties.”
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Cited by
Sorted by citations
Healthcare Service Quality Digitization with Enterprise Resource Planning
Halimuzzaman, M., Sharma, J., Hossain, M. I., Akand, F., Islam, M. N., Ikram, M., & Khan, N. N. (2024) · Journal of Angiotherapy · doi:10.25163/angiotherapy.859716 · Cited by 24
A PLS-SEM for ERP Adoption Readiness in Government Organizations: A TOEPP Conceptual Model
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“When management is actively involved in the implementation process, provides necessary resources, and fosters a supportive environment, users are more likely to embrace the system and be satisfied with its use [10], [17], [24] – [26].”
BackgroundIMPLEMENTATION OF ERP SYSTEMS IN CONSULTING COMPANIES AND THEIR IMPACT ON ECONOMIC EFFICIENCY
Tsumbal, A., & Василівна, Ш. С. (2025) · Actual Problems of Economics · doi:10.32752/1993-6788-2025-1-286-59-69 · Cited by 4
Metadata
- Authors
- Akhzan, F. H., Pontoh, G. T., & Arifuddin, A.
- Affiliations
- Hasanuddin University (ID)
- Venue
- AFEBI Accounting Review
- Published
- 2021-10-07
- Volume
- 6
- Issue
- 1
- Pages
- 47
- ISSN
- 2548-5245 (ISSN-L)
- 2548-5253
- OpenAlex
- W3205895189
- Cited by
- 7
- References
- 20
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 4 · 2022: 1
- FWCI
- 1.24
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- AFEBI Accounting Review (publishedVersion, cc-by)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Social Sciences › Decision Sciences › Management Science and Operations Research › Construction Project Management and Performance
- Keywords
- enterprise resource planning, ERP implementation, success factors, top management support, human competence, employee behavior, team composition, communication, project success, ERP project management
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- Akhzan, F. H., Pontoh, G. T., & Arifuddin, A. (2021). The Impact of Human Critical Success Factor on ERP System Implementation. AFEBI Accounting Review. https://doi.org/10.47312/aar.v6i01.473
