Cited by 226Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyInnovative Human-Technology Interaction

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RECENT RELATED RESEARCH IN TECHNOLOGY ACCEPTANCE MODEL: A LITERATURE REVIEW

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Chen, Shih-Chih, Li, Shing-Han, Li, Chien-Yi·2012·Australian Journal of Business and Management Research

DOI 10.52283/nswrca.ajbmr.20110109a14

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Abstract

Technology Acceptance Model is widely applied to access users’ usage in various information system/information technology areas. Learning the critical role of Technology Acceptance Model can guide researchers to design different users’ interface for different online customers, and consequently achieve high user usage in different application areas. This study reviewed 24 studies to understand the past, now and future of Technology Acceptance Model. We discussed the related studies to clarify the extension of Technology Acceptance Model. Besides, the application areas are elaborated including electronic service, mobile data service, self-service technology, electronic learning and so on. Finally, the article concluded the conclusions and future research direction.

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Authors: Chen, S.-C., Li, S.-H., & Li, C.-Y.
Affiliations: Tatung University (TW)
ORCID: Chen, Shih-Chih
Venue: Australian Journal of Business and Management Research
Publisher: New South Wales Research Centre Australia (NSWRCA)
Published: 2012-04-05
Volume: 01
Issue: 09
Pages: 124-127
ISSN: 1839-0846 (ISSN-L)
DOI: 10.52283/nswrca.ajbmr.20110109a14
OpenAlex: W2292347450
Cited by: 226
References: 25
Citations by year: 2026: 4 · 2025: 12 · 2024: 18 · 2023: 46 · 2022: 20 · 2021: 13 · 2020: 23 · 2019: 19 · 2018: 10 · 2017: 14 · 2016: 14 · 2015: 12 · 2014: 13 · 2013: 8
FWCI: 21.53
Type: journal article
Language: en
Open access: hybrid
doi.org
Licence: cc-by
Locations: Australian Journal of Business and Management Research (publishedVersion, cc-by)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords: technology acceptance model, user acceptance, information systems, user interface design, electronic services, mobile data services, self-service technology, online learning, technology adoption

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RECENT RELATED RESEARCH IN TECHNOLOGY ACCEPTANCE MODEL: A LITERATURE REVIEW

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