Cited by 51Empathy and Medical EducationHealthcare Education and Workforce IssuesSocial Skills and Education

Nonviolent Communication (NVC) training increases empathy in baccalaureate nursing students: A mixed method study

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Nosek, Marcianna, Gifford, Elizabeth, Kober, Brendan·2014·Journal of Nursing Education and Practice

Abstract

Background: Ineffective communication among healthcare team members is associated with decreased collaborative efforts and adverse patient outcomes. The impact of empathy on collaboration with colleagues and patient interaction has been previously demonstrated. Studies have yet to measure the impact of (Nonviolent Communication [NVC]) on empathy in nursing students. Purpose: The purpose of this mixed methods study was to test a communication intervention (NVC) with baccalaureate student nurses to examine its effect on empathy. Methods: A mixed methods single group pre/post test design incorporating the Interpersonal Reactivity Index (IRI) to measure empathy was used. A paired samples t test was calculated to compare means scores pre and post intervention. One-way ANOVA was used to examine between group differences. Interpretive methods were used to analyze qualitative data collected via journal entries during the training and focus groups immediately following and 2 years post intervention. Results/Findings: Quantitative results revealed an increase in empathy (69.1 to 71.4, p = .037) post training. Qualitative analyses demonstrated positive impact of NVC in empathizing with self and others. Clinical impact was especially noted when working with psychiatric patients. Conclusion: Incorporating NVC into nursing education could feasibly prevent future hardship as students advance their nursing careers. Further research may be needed to capture the larger impact that NVC could have on nurses and nursing students.

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  • Mindfulness, NVC and compassion practices are valuable for highlighting the importance of attending to one's own needs.

    “It illustrates the value of mindfulness, NVC and compassion practices, for highlighting the importance of attending to their own needs (Nosek et al., 2014).”

    From Critical Mindfulness in Social Work: Exploring the Potential of Reflexive Self-Care in the Journey from Student to Social Worker (2022) · cites this paper as Nosek et al., 2014

    Section 4.1.1 (Intrapersonal; page unavailable) says that understanding one’s own needs is an important aspect of NVC and describes students using it to reflect on unmet needs. Section 1.1.2 describes NVC as compassionate communication, but the paper does not establish the same claim for mindfulness or separate compassion practices. (LLM, conf=0.86)

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Research works printed but not linked: 4

  1. Koegel R. Partnership education and Nonviolent Communication [Internet]. Encounter: Educ Meaning Soc Justice. 2002; 15(3): 2-4. Available from: http://www.nonviolentcommunication.com/pdf_files/partnership_education_rkoegel.pdf
  2. KÖK H. Nonviolent Communication in Political Conflicts [Internet]. USAK Yearbook International Politics and Law. 2009; 2:349-362. Available from: http://www.usak.org.tr/images_upload/files/makale17_2009.pdf
  3. Davis MH. A multidimensional approach to individual differences in empathy [Internet] JSAS Catalog of Selected Documents in Psychology. 1980; 10:85. Available from: http://www.uv.es/~friasnav/Davis_1980.pdf
  4. van Manen M. Researching the lived experience. 1990. Albany: State University of New York Press.

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Authors
Nosek, M., Gifford, E., & Kober, B.
Affiliations
University of San Francisco (US)
Venue
Journal of Nursing Education and Practice
Published
2014-07-29
Volume
4
Issue
10
ISSN
  • 1925-4040 (ISSN-L)
  • 1925-4059
OpenAlex
W2049837125
Cited by
51
References
42
Citations by year
2026: 3 · 2025: 5 · 2024: 6 · 2023: 2 · 2022: 10 · 2021: 5 · 2020: 7 · 2019: 4 · 2018: 1 · 2017: 4 · 2016: 2 · 2015: 2
FWCI
2.03
Type
journal article
Language
en
Open access
Locations
  • Journal of Nursing Education and Practice (publishedVersion)
  • USF Scholarship Repository (University of San Francisco) (submittedVersion)
Topics
  • Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
  • Health Sciences › Nursing › Leadership and Management › Healthcare Education and Workforce Issues
  • Social Sciences › Education › Social Skills and Education
Keywords
nonviolent communication, empathy, nursing students, communication training, nursing education, Interpersonal Reactivity Index, psychiatric patients, nurse-patient communication, health professional communication

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