CoChat
Sign Up
Cited by 722Organizational Change and LeadershipJob Satisfaction and Organizational BehaviorOrganizational Management and Change

The DOI matches its Crossref record.

Understanding and managing cynicism about organizational change

Reichers, Arnon E., Wanous, John P., Austin, James T.·1997·Academy of Management Perspectives
DOI 10.5465/ame.1997.9707100659
Open this paper in CoChat — free account

Abstract

Executive Overview Change is all about us, but many of its targets remain cynical about its impact and importance. Cynicism about organizational change often combines pessimism about the likelihood of successful change with blame of those responsible for change as incompetent, lazy, or both. Data from a new empirical study, and from previously published research, suggest numerous factors that contribute to the development of such cynicism. These include a history of change programs that are not consistently successful, a lack of adequate information about change, and a predisposition to cynicism. Results also suggest that cynicism about changes has negative consequences for the commitment, satisfaction and motivation of employees.

Overview

Integrity signals

Registry

Crossref · 10.5465/ame.1997.9707100659

Cites

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cited by

Sorted by citations

Items 701–722 of 722

Related

See all

Metadata

Authors
Reichers, A. E., Wanous, J. P., & Austin, J. T.
Venue
Academy of Management Perspectives
Publisher
Academy of Management
Published
1997-02
Volume
11
Issue
1
Pages
48-59
ISSN
  • 1558-9080 (ISSN-L)
  • 1943-4529
DOI
10.5465/ame.1997.9707100659
OpenAlex
W2118683451
Cited by
722
References
0
Citations by year
2026: 19 · 2025: 16 · 2024: 23 · 2023: 31 · 2022: 38 · 2021: 39 · 2020: 29 · 2019: 36 · 2018: 40 · 2017: 35 · 2016: 41 · 2015: 33 · 2014: 43 · 2013: 36 · 2012: 30
FWCI
15.68
Type
journal article
Language
en
Open access
closed
Locations
Academy of Management Perspectives (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
Keywords
cynicism, organizational change, change management, employee commitment, job satisfaction, employee motivation, change failure

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review