Organizational change that produces results: The linkage approach
Abstract
Executive Overview This article provides a tool for creating change that produces observable results in complex organizations. Linkage analysis helps managers map, evaluate, and overcome barriers that underlie the organizational improvement paradox. In this paradox, organizational changes are expected to lead to performance benefits for a unit as well as for the firm as a whole, but benefits occur only for the unit. The organizational improvement paradox frustrates change efforts and is the norm in organizational change where the firm has multiple units and levels. Linkage analysis permits managers and change agents to visualize the complex process of change. It details critical change pathways that otherwise go unrecognized and unmanaged. Through two cases, the reader can practice using linkage tools. Linkage analysis primes managers to take critical and widely overlooked steps to produce visible firm-level results.
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In a more complex change paradigm, the role of leaders becomes significant, particularly in making judgments about the change approaches to be adopted.
“It has been argued that in a more complex change paradigm, the role of leaders becomes significant, particularly in terms of making judgments in relation to change approaches to be adopted”
From What Does It Take to Implement Change Successfully? A Study of the Behaviors of Successful Change Leaders (2011) · cites this paper as Goodman & Rousseau, 2004
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Higgs, M., & Rowland, D. (2011) · The Journal of Applied Behavioral Science · doi:10.1177/0021886311404556 · Cited by 135 · see citing works
- Authors
- Goodman, P. S., & Rousseau, D. M.
- Venue
- Academy of Management Perspectives
- Publisher
- Academy of Management
- Published
- 2004-08
- Volume
- 18
- Issue
- 3
- Pages
- 7-19
- ISSN
- 1558-9080 (ISSN-L)
- 1943-4529
- OpenAlex
- W2098209588
- Cited by
- 47
- References
- 0
- Citations by year
- 2023: 2 · 2021: 1 · 2020: 1 · 2018: 1 · 2017: 1 · 2016: 4 · 2015: 4 · 2014: 2 · 2013: 4 · 2012: 1
- FWCI
- 7.22
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Perspectives (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Keywords
- organizational change, linkage analysis, firm performance, organizational units, change management tools
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