The DOI matches its Crossref record; 138 of the 138 references it cites were found in a registry or an index.
Integrating the Bright and Dark Sides of OCB: A Daily Investigation of the Benefits and Costs of Helping Others
Abstract
Although the general picture in the organizational citizenship behavior (OCB) literature is that OCB has positive consequences for employees and organizations, an emerging stream of work has begun to examine the potential negative consequences of OCB for actors. Drawing from the cognitive-affective processing system framework and conservation of resources theory, we present an integrative model that simultaneously examines the benefits and costs of daily OCB for actors. Utilizing an experience sampling methodology through which 82 employees were surveyed for 10 workdays, we find that daily OCB is associated with positive affect, but it also interferes with perceptions of work goal progress. Positive affect and work goal progress in turn mediate the effects of OCB on daily well-being. Moreover, employees’ trait regulatory focus influences the strength of the daily relationships between OCB and its positive and negative outcomes. We conclude by discussing theoretical and practical implications of our multilevel model.
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Cites
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Principles and Practice of Structural Equation Modeling
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Conservation of resources: A new attempt at conceptualizing stress
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Cited by
Bolino, M. C., & Grant, A. M. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1153260 · Cited by 682
Social support at work: an integrative review
Jolly, P. M., Kong, D. T., & Kim, K. Y. (2021) · Journal of Organizational Behavior · doi:10.1002/job.2485 · Cited by 513
Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021) · Academy of Management Journal · doi:10.5465/amj.2018.1428 · Cited by 349
Qin, X., Huang, M., Johnson, R. E., Hu, Q., & Ju, D. (2018) · Academy of Management Journal · doi:10.5465/amj.2016.1325 · Cited by 244
Matta, F. K., Scott, B. A., Colquitt, J. A., Koopman, J., & Passantino, L. G. (2017) · Academy of Management Journal · doi:10.5465/amj.2014.0455 · Cited by 235
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Metadata
- Authors
- Koopman, J., Lanaj, K., & Scott, B. A.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2016-04
- Volume
- 59
- Issue
- 2
- Pages
- 414-435
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2314569920
- Cited by
- 594
- References
- 138
- FWCI
- 52.59
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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