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Theorizing crisis communication
Abstract
Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. This book: Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time ; Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis outcomes, and warning systems, while presenting clear examples of how the theory is applied in crisis communication research ; Presents theoretical frameworks generated by research from many disciplines including sociology, psychology, applied anthropology, public health, public relations, political science, organizational studies, and criminal justice ; An essential tool for a comprehensive understanding of the onset, management, response, resolution, and ultimate meaning of these devastating world events.
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Citations
Cited by
Social media trust: Fighting misinformation in the time of crisis
Shahbazi, M., & Bunker, D. (2024) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2024.102780 · Cited by 126
Tandoc, E. C., & Takahashi, B. (2017) · New Media & Society · doi:10.1177/1461444816642755 · Cited by 103
Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media
Smith, B. G., Smith, S. B., & Knighton, D. (2018) · Public Relations Review · doi:10.1016/j.pubrev.2018.07.005 · Cited by 78
Exploring Corporate Reputation and Crisis Communication
Nuortimo, K., Harkonen, J., & Breznik, K. (2026) · Journal of Marketing Analytics · doi:10.1057/s41270-024-00353-8 · Cited by 39
Impacted publics’ perceptions of crisis communication decision making
Butler, S. D. (2021) · Public Relations Review · doi:10.1016/j.pubrev.2021.102120 · Cited by 17
Metadata
- Venue
- Choice Reviews Online
- Publisher
- American Library Association
- Published
- 2013-08-20
- Volume
- 51
- Issue
- 01
- Pages
- 51-0103-51-0103
- ISSN
- 0009-4978 (ISSN-L)
- 1523-8253
- OpenAlex
- W602145166
- Cited by
- 379
- References
- 0
- Type
- book review
- Language
- en
- Open access
- closed
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