Emotional Intelligence, Emotional Culture, and Library Leadership
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This article discusses the importance of emotional intelligence and emotional culture, provides an overview of emotional intelligence and each of its components, explores ways library leaders can develop each emotional intelligence component, and describes ways library leaders can use emotional intelligence to influence a library's emotional culture.
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Harmful management practices and toxic leaders have negative impacts on staff that can have deleterious effects on the entire organization.
“Organizations need to be vigilant about confronting and dealing with harmful management practices and toxic leaders, whose negative impacts on staff can have deleterious effects on the entire organization (Martin, 2019; Ortega, 2019).”
From “Viewed as Equals”: The Impacts of Library Organizational Cultures and Management on Library Staff Morale (2022) · cites this paper as Martin, 2019
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Cites
Social intelligence and the biology of leadership.
Goleman, D., & Boyatzis, R. E. (2008) · PubMed · Cited by 365 · see citing works
Tomlinson, H. (2004) · SAGE Publications Ltd eBooks · doi:10.4135/9781446247150.n3 · Cited by 100 · see citing works
Barsade, S. G., & O’Neill, O. A. (2016) · Harvard business review · Cited by 74 · see citing works
Self-Awareness - Key to Effective LeadershipPreprint
Showry, M., & Manasa, K. V. L. (2014) · SSRN Electronic Journal · Cited by 47 · see citing works
Jordan, P. J., & Lindebaum, D. (2023) · Edward Elgar Publishing eBooks · doi:10.4337/9781800378841.e.5 · Cited by 23 · see citing works
Power, Leadership, and Self‐Regulation
Ent, M. R., Baumeister, R. F., & Vonasch, A. J. (2012) · Social and Personality Psychology Compass · doi:10.1111/j.1751-9004.2012.00446.x · Cited by 17 · see citing works
Leading in the Present: Mindfulness for Library Leadership
Martin, J. (2018) · Library Leadership & Management · doi:10.5860/llm.v33i1.7304 · Cited by 5 · see citing works
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Research works printed but not linked: 7
- Salovey, Peter and John Mayer. 1990. "Emotional intelligence." Imagination, Cognition, and Personality, 9(3), 195. 3 Ibid. 4 Goleman, Daniel. 2004. "What makes a leader?" Harvard Business Review. 82(1), 82-91.
- Sheldon, Oliver, Daniel Ames, and David Dunning. 2014. "Emotionally unskilled, unaware, and uninterested in learning more: Reactions to feedback about deficits in emotional intelligence." Journal of Applied Psychology, 99(1), 125-137.
- Kreitz, Patricia. 2009. "Leadership and emotional intelligence: A study of university library directors and their senior management teams." College & Research Libraries, 70(6), 531-554.
- Martin, Jason. 2016. "Emotionally intelligent leadership at 30 Rock: What librarians can learn from a case study of comedy writers." Journal Of Library Administration 56(4), 345-358.
- 9 HBR guide to emotional intelligence. 2017. Boston: Harvard Business Review Press.
- Goleman, Daniel, Richard Boyatzs, and Annie McKee. 2013. Primal leadership: Unleashing the power of emotional intelligence. Boston: Harvard Business Review Press.
- Goleman, Daniel and Richard Davidson. 2018. Altered traits. New York: Penguin. 21 Ibid. 22 Hougaard, Rasmus and Jacqueline Carter. (2018). The mind of the leader. Boston: Harvard Business Review Press. 23 HBR guide to emotional intelligence.
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Glusker, A., Emmelhainz, C., Estrada, N., & Dyess, B. (2022) · Journal of Library Administration · doi:10.1080/01930826.2022.2026119 · Cited by 39 · see citing works
“Organizations need to be vigilant about confronting and dealing with harmful management practices and toxic leaders, whose negative impacts on staff can have deleterious effects on the entire organization (Martin, 2019; Ortega, 2019).”
BackgroundHeryanto, Pramono, R., Parhusip, M., & Siallagan, T. (2025) · Academic Journal of Interdisciplinary Studies · doi:10.36941/ajis-2025-0013
- Authors
- Martin, J.
- Affiliations
- Middle Tennessee State University (US)
- Corresponding author
- Martin, Jason
- ORCID
- Martin, Jason
- Venue
- Library Leadership & Management
- Publisher
- American Library Association
- Published
- 2019-03-02
- Volume
- 33
- Issue
- 2
- ISSN
- 1945-8851 (ISSN-L)
- OpenAlex
- W2920066827
- Cited by
- 12
- References
- 7
- Citations by year
- 2026: 3 · 2025: 1 · 2022: 6 · 2021: 1 · 2020: 1
- FWCI
- 2.51
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- Library Leadership & Management (publishedVersion, cc-by)
- Library Leadership & Management (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Library and Information Sciences › Library Science and Administration
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Keywords
- emotional intelligence, emotional culture, library leadership, emotional intelligence components, leadership development, organizational culture, library management
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