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Managing Human Resource in the Digital Economy: Balancing Challenges and Opportunities

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Suwaji, Rifki, Hepiyanto, Rina Indra Sabella, Waloyo, Rohmah Kurniawati·2024·Jurnal Informasi dan Teknologi
DOI 10.60083/jidt.v6i2.535
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Abstract

Digital technologies enable the adoption of more efficient working models, such as process automation, predictive analytics for better decision making, and the use of digital platforms for employee development and performance management. This study aims to investigate employee perceptions and experiences of digital transformation in the context of challenges and opportunities at the company PT Charoen Pokphand Indonesia (CP) Food. The research method used is descriptive qualitative with a data collection approach through questionnaires and observations. The questionnaire was designed to collect employee responses on various aspects of digital transformation in terms of opportunities and challenges. Using a purposive sampling approach, which is a sampling method in which the researcher deliberately selects certain participants or sample units based on certain characteristics or criteria that are considered relevant to the research objectives. The results showed that employees have a positive view of digital transformation at the company PT Charoen Pokphand Indonesia (CP) Food. Employees see it as an opportunity for career development and professional growth, and feel supported in developing their digital skills. A work culture that supports collaboration, innovation, and creativity is also considered important in creating a productive and dynamic work environment. The integration of digital technology is considered successful by employees, indicating that the company has successfully implemented technology in daily work processes well. This research provides valuable insights into how digital transformation affects employee perceptions and experiences in the work environment. The implications of these findings can be used by companies to design more effective human resource management strategies to face the challenges and opportunities in the evolving digital economy.

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  • Digital transformation opens opportunities for employee skill development through digital learning platforms and technology-based training programs.

    “Digital transformation opens up opportunities for the development of employee skills and competencies through digital learning platforms and technology-based training programs.”

    From Digital Transformation in Human Resource Management: A Systematic Literature Review (2023) · cites this paper as Suwaji et al., 2024

  • Financial services companies that utilize e-learning and online training have managed to improve employee skills more efficiently.

    “Suwaji et al. (2024) note that financial services companies that utilize e-learning and online training have managed to improve employee skills more efficiently.”

    From Digital Transformation in Human Resource Management: A Systematic Literature Review (2023) · cites this paper as Suwaji et al., 2024

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Authors
Suwaji, R., Hepiyanto, Sabella, R. I., Waloyo, & Kurniawati, R.
Affiliations
Sekolah Tinggi Ilmu Ekonomi YAPAN (ID)
Venue
Jurnal Informasi dan Teknologi
Publisher
PT. Seulanga System Publisher
Published
2024-05-21
Pages
99-107
ISSN
2714-9730 (ISSN-L)
DOI
10.60083/jidt.v6i2.535
OpenAlex
W4398181995
Cited by
2
References
30
Citations by year
2025: 2
FWCI
1.01
Type
journal article
Language
en
Open access
Licence
Locations
Jurnal Informasi dan Teknologi (publishedVersion, cc-by)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Decision Sciences › Information Systems and Management › Education, Management, Technology, Human Resources
Keywords
digital transformation, human resource management, employee perceptions, digital economy, career development, digital skills development, organizational culture, process automation, predictive analytics, PT Charoen Pokphand Indonesia, food industry

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