Digital maturity: are we ready to use technology in the NHS?
Open accessAbstract
Digital maturity assessments (DMAs) are a self-assessment mechanism for organisations. They can be effectively utilised to generate local digital roadmaps. In their simplest form, these allow organisations to understand their state of readiness to integrate digital technologies. This is achieved by assessing the capability and compatibility of their information systems to communicate or interface both within and across organisations. Through utilising and responding to the findings of DMAs, it is thought that the NHS will be better able to provide a patient-centred service to meet local needs within a national framework. It is this exchange and integration of information across health and social care systems that will drive innovation and transformation in the NHS.
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Previous attempts at introducing a comprehensive digital maturity scale for the UK NHS had been abandoned as unworkable.
“Given that previous attempts at introducing a comprehensive digital maturity scale for the UK NHS had been abandoned as unworkable (36, 38), we deliberately favored a short, pragmatic five-point scale over a detailed, exhaustive one.”
From Planning and Evaluating Remote Consultation Services: A New Conceptual Framework Incorporating Complexity and Practical Ethics (2021) · cites this paper as [36]
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- Authors
- Johnston, D. S.
- Corresponding author
- Johnston, Daniel S
- ORCID
- Johnston, Daniel S
- Venue
- Future Healthcare Journal
- Publisher
- Elsevier BV
- Published
- 2017-10
- Volume
- 4
- Issue
- 3
- Pages
- 189-192
- ISSN
- 2514-6645 (ISSN-L)
- PMC
- PMC6502583
- OpenAlex
- W2764071742
- Cited by
- 55
- References
- 17
- Citations by year
- 2026: 2 · 2025: 12 · 2024: 9 · 2023: 7 · 2022: 13 · 2021: 5 · 2020: 1 · 2019: 1 · 2018: 2 · 2017: 2
- FWCI
- 2.25
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Future Healthcare Journal (publishedVersion, other-oa)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Health Sciences › Health Professions › General Health Professions › Social Policies and Healthcare Reform
- Health Sciences › Health Professions › General Health Professions › Health Services Management and Policy
- Keywords
- digital maturity assessment, National Health Service, digital road maps, digital integration, information systems interoperability, integrated care, patient-centered care, healthcare innovation, organizational readiness
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