The DOI matches its OpenAlex record.
Succeeding through service innovation : a service perspective for education, research, business and government
Open accessAbstract
A White Paper based on Cambridge Service Science, Management and Engineering Symposium (July 2007); The consultation process (October – December 2007).
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Citations
Cited by
Moving Forward and Making a Difference: Research Priorities for the Science of Service
Ostrom, A. L., Bitner, M. J., Brown, S. W., Burkhard, K. A., Goul, M., Smith-Daniels, V., Demirkan, H., & Rabinovich, E. (2010) · Journal of Service Research · doi:10.1177/1094670509357611 · Cited by 1,544
Toward a Service (Eco)Systems Perspective on Value Creation
Wieland, H., Polese, F., Vargo, S. L., & Lusch, R. F. (2012) · International Journal of Service Science, Management, Engineering, and Technology · doi:10.4018/jssmet.2012070102 · Cited by 299
Self-citationManaging global network operations along the engineering value chain
Zhang, Y., & Gregory, M. (2011) · International Journal of Operations & Production Management · doi:10.1108/01443571111144832 · Cited by 78
Self-citation
Metadata
- Authors
- Bishop, K., Bolan, G., Bowen, D. E., Cromack, C., Evans, S., Fisk, R. P., Ganz, W., Gregory, M., Johnston, R., Lemmink, J. G. A. M., Lovelock, C. H., Lyons, M., Macaulay, M., McFarlane, D., Menor, L. J., Neely, L., Ren, G., Sampson, S. E., Spohrer, J., Stiles, P. G., Street, S., Tasker, P., Throssell, J., & Vargo, S.
- Venue
- University of Warwick
- Published
- 2008-01-01
- OpenAlex
- W1571446492
- Cited by
- 265
- References
- 0
- Type
- report
- Language
- en
- Open access
- green
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
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- This page
- CoChat. (2026). Citation check: Succeeding through service innovation : a service perspective for education, research, business and government. https://app.cochat.ai/papers/10.82444/warw.33661336
- The paper
- Bishop, K., Bolan, G., Bowen, D. E., Cromack, C., Evans, S., Fisk, R. P., Ganz, W., Gregory, M., Johnston, R., Lemmink, J. G. A. M., Lovelock, C. H., Lyons, M., Macaulay, M., McFarlane, D., Menor, L. J., Neely, L., Ren, G., Sampson, S. E., Spohrer, J., . . . Vargo, S. (2008). Succeeding through service innovation : a service perspective for education, research, business and government. University of Warwick. https://doi.org/10.82444/warw.33661336
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.