Pavlou, Paul A.

Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model

Pavlou, P. A. (2003) · International Journal of Electronic Commerce

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 5,715

Digital Business Strategy: Toward a Next Generation of Insights

Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013) · MIS Quarterly

Information Technology Governance and StrategyDigital Innovation in Industries

Cited by 4,392

Predicting e-services adoption: A perceived risk facets perspective

Featherman, M. S., & Pavlou, P. A. (2003) · International Journal of Human-Computer Studies

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 3,351

Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1

Pavlou, P. A., & Fygenson, M. (2006) · MIS Quarterly

Technology Adoption and User BehaviourConsumer Behavior and Marketing Influence

Cited by 2,685

Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1

Pavlou, P. A., Liang, H., & Xue, Y. (2007) · MIS Quarterly

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 2,646

Building Effective Online Marketplaces with Institution-Based Trust

Pavlou, P. A., & Gefen, D. (2004) · Information Systems Research

Technology Adoption and User BehaviourAuction Theory and Applications

Cited by 2,516

Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities

Mikalef, P., Krogstie, J., Pappas, I. O., & Pavlou, P. (2020) · Information & Management

Big Data and Business IntelligenceInformation Technology Governance and Strategy

Cited by 1,373

Understanding the elusive black Box of dynamic capabilities

Pavlou, P. A., & El Sawy, O. A. (2011) · Decision Sciences

Innovation and Knowledge ManagementProduct Development and Customization

Cited by 1,329

From it leveraging competence to competitive advantage in turbulent environments: the case of new product development

Pavlou, P. A., & El Sawy, O. A. (2006) · Information Systems Research

Information Technology Governance and StrategyInnovation and Knowledge Management

Cited by 1,311

The nature and role of feedback text comments in online marketplaces: implications for trust building, price premiums, and seller differentiation

Pavlou, P. A., & Dimoka, A. (2006) · Information Systems Research

Auction Theory and ApplicationsDigital Platforms and Economics

Cited by 930

Encouraging citizen adoption of e-government by building trust

Warkentin, M., Gefen, D., Pavlou, P. A., & Rose, G. M. (2002) · Electronic Markets

E-Government and Public ServicesTechnology Adoption and User Behaviour

Cited by 881

On Product Uncertainty in Online Markets: Theory and Evidence1

Dimoka, A., Hong, Y., & Pavlou, P. A. (2012) · MIS Quarterly

Auction Theory and ApplicationsConsumer Market Behavior and Pricing

Cited by 682

Psychological contract violation in online marketplaces: antecedents, consequences, and moderating role

Pavlou, P. A., & Gefen, D. (2005) · Information Systems Research

Customer Service Quality and LoyaltyTechnology Adoption and User Behaviour

Cited by 580

Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation

Pavlou, P. A. (2002) · The Journal of Strategic Information Systems

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 510

Product fit uncertainty in online markets: nature, effects, and antecedents

Hong, Y. (., & Pavlou, P. A. (2014) · Information Systems Research

Consumer Market Behavior and PricingConsumer Behavior and Marketing Influence

Cited by 453

Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior1

Ba, S., & Pavlou, P. A. (2002) · MIS Quarterly

Auction Theory and ApplicationsTechnology Adoption and User Behaviour

Cited by 312

Technology-enabled interactions in digital environments:a conceptual foundation for current and future research

Yadav, M. S., & Pavlou, P. A. (2020) · Journal of the Academy of Marketing Science

Digital Marketing and Social MediaAI in Service Interactions

Cited by 97

From “ancient” to “modern”: A cross-cultural investigation of electronic commerce adoption in Greece and the United States

Chai, L., & Pavlou, P. A. (2004) · Journal of Enterprise Information Management

Technology Adoption and User BehaviourConsumer Behavior and Marketing Influence

Cited by 81

Skill-Biased Technical Change, Again? Online Gig Platforms and Local Employment

Guo, X., Cheng, Z. (., & Pavlou, P. A. (2025) · Information Systems Research

Digital Economy and Work TransformationLegal and Labor Studies

Cited by 4