The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Technology-enabled interactions in digital environments:a conceptual foundation for current and future research
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Claims the paper makes
Claims other papers make about this one
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Machine-to-machine communications are predicted to be the key emerging technology-enabled interactions in digital environments.
“Or communications are predicted to be the key emerging technology-enabled interactions in digital environments (Yadav and Pavlou 2020).”
From A strategic framework for artificial intelligence in marketing (2021) · cites this paper as Yadav and Pavlou 2020
Citations
Cites
Marketing in Computer-Mediated Environments: Research Synthesis and New Directions
Yadav, M. S., & Pavlou, P. A. (2013) · Journal of Marketing · doi:10.1509/jm.12.0020 · Cited by 480
Self-citation(2018) · Information Systems Research · doi:10.1287/isre.2018.0784 · Cited by 39
Making emerging phenomena a research priority
Yadav, M. S. (2018) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0575-0 · Cited by 35
Self-citationInternet of Things – Will Humans be Replaced or Augmented?
Pavlou, P. A. (2018) · NIM Marketing Intelligence Review · doi:10.2478/gfkmir-2018-0017 · Cited by 28
Self-citation
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A strategic framework for artificial intelligence in marketing
Huang, M.-H., & Rust, R. T. (2021) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-020-00749-9 · Cited by 2,059
“Machine to machine interactions Or communications are predicted to be the key emerging technology-enabled interactions in digital environments (Yadav and Pavlou 2020).”
BackgroundTransitioning to artificial intelligence-based key account management: A critical assessment
Prior, D. D., & Marcos-Cuevas, J. (2025) · Industrial Marketing Management · doi:10.1016/j.indmarman.2025.02.009 · Cited by 18
Metadata
- Authors
- Yadav, M. S., & Pavlou, P. A.
- Affiliations
- Texas A&M University (US)
- University of Houston (US)
- Corresponding author
- Yadav, Manjit S.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2019-12-17
- Volume
- 48
- Issue
- 1
- Pages
- 132-136
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2994700518
- Cited by
- 97
- References
- 4
- Citations by year
- 2026: 16 · 2025: 13 · 2024: 13 · 2023: 16 · 2022: 22 · 2021: 9 · 2020: 7 · 2019: 1
- FWCI
- 19.64
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the Academy of Marketing Science (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- digital environment, conceptual framework, digital marketing, consumer behavior
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