Sundar, S. Shyam

Humanizing chatbots: The effects of visual, identity and conversational cues on humanness perceptions

Go, E., & Sundar, S. S. (2019) · Computers in Human Behavior

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 1,089

Uses and Grats 2.0: New Gratifications for New Media

Sundar, S. S., & Limperos, A. M. (2013) · Journal of Broadcasting & Electronic Media

Media and Digital CommunicationNews Media Framing and Political Communication

Cited by 1,070

Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII)

Sundar, S. S. (2020) · Journal of Computer-Mediated Communication

Social Robot Interaction and HRIInnovative Human-Technology Interaction

Cited by 871

Personalization versus Customization: The Importance of Agency, Privacy, and Power Usage

Sundar, S. S., & Marathe, S. S. (2010) · Human Communication Research

Privacy, Security, and Data ProtectionRecommender Systems and Techniques

Cited by 588

“Fake News” Is Not Simply False Information: A Concept Explication and Taxonomy of Online Content

Molina, M. D., Sundar, S. S., Le, T., & Lee, D. (2021) · American Behavioral Scientist

Misinformation and Its ImpactsSpam and Phishing Detection

Cited by 485

The Psychological Appeal of Personalized Content in Web Portals: Does Customization Affect Attitudes and Behavior?

Kalyanaraman, S., & Sundar, S. S. (2006) · Journal of Communication

Media and Digital CommunicationDigital Marketing and Social Media

Cited by 475

Anthropomorphism of computers: Is it mindful or mindless?

Kim, Y., & Sundar, S. S. (2012) · Computers in Human Behavior

Social Robot Interaction and HRIInnovative Human-Technology Interaction

Cited by 462

Should Machines Express Sympathy and Empathy? Experiments with a Health Advice Chatbot

Liu, B., & Sundar, S. S. (2018) · Cyberpsychology, Behavior, and Social Networking

Social Robot Interaction and HRIAI in Service Interactions

Cited by 447

Machine Heuristic: When We Trust Computers More than Humans with Our Personal Information

Sundar, S. S., & Kim, J. (2019) · Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Privacy, Security, and Data ProtectionUser Authentication and Security Systems

Cited by 347

Seeing Is Believing: Is Video Modality More Powerful in Spreading Fake News via Online Messaging Apps?

Sundar, S. S., Molina, M. D., & Cho, E. (2021) · Journal of Computer-Mediated Communication

Misinformation and Its ImpactsIslamic Finance and Communication

Cited by 212

Does distrust in humans predict greater trust in AI? Role of individual differences in user responses to content moderation

Molina, M. D., & Sundar, S. S. (2024) · New Media & Society

Ethics and Social Impacts of AISocial Robot Interaction and HRI

Cited by 124

Source Cues in Online News: Is the Proximate Source More Powerful than Distal Sources?

Kang, H., Bae, K., Zhang, S., & Sundar, S. S. (2011) · Journalism & Mass Communication Quarterly

News Media Framing and Political CommunicationJournalism and Media Studies

Cited by 122

Chatbot ads with a human touch: A test of anthropomorphism, interactivity, and narrativity

Sun, Y., Chen, J., & Sundar, S. S. (2024) · Journal of Business Research

AI in Service InteractionsDigital Marketing and Social Media

Cited by 115

Proactive vs. reactive personalization: Can customization of privacy enhance user experience?

Zhang, B., & Sundar, S. S. (2019) · International Journal of Human-Computer Studies

Privacy, Security, and Data ProtectionRecommender Systems and Techniques

Cited by 109

How Can We Tell When a Heuristic Has Been Used? Design and Analysis Strategies for Capturing the Operation of Heuristics

Bellur, S., & Sundar, S. S. (2014) · Communication Methods and Measures

Decision-Making and Behavioral EconomicsBehavioral Health and Interventions

Cited by 93

The Hollywood Robot Syndrome media effects on older adults' attitudes toward robots and adoption intentions

Sundar, S. S., Waddell, T. F., & Jung, E. H. (2016) · 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI)

Social Robot Interaction and HRITechnology Use by Older Adults

Cited by 92

Talking Health With a Machine: How Does Message Interactivity Affect Attitudes and Cognitions?: Interactivity as Conversation

Bellur, S., & Sundar, S. S. (2017) · Human Communication Research

Media Influence and HealthSocial Robot Interaction and HRI

Cited by 69

Unlocking the privacy paradox: do cognitive heuristics hold the key?

Sundar, S. S., Kang, H., Wu, M., Go, E., & Zhang, B. (2013) · CHI '13 Extended Abstracts on Human Factors in Computing Systems

Privacy, Security, and Data ProtectionInnovative Human-Technology Interaction

Cited by 64

Why Do We Pin? New Gratifications Explain Unique Activities in Pinterest

Wang, R., Yang, F., Zheng, S., & Sundar, S. S. (2016) · Social Media + Society

Media and Digital CommunicationDigital Marketing and Social Media

Cited by 43

Older adults’ activities on facebook: Can affordances predict intrinsic motivation and well-being?

Jung, E. H., & Sundar, S. S. (2022) · Health Communication

Technology Use by Older AdultsImpact of Technology on Adolescents

Cited by 26

Is Your Prompt Detailed Enough? Exploring the Effects of Prompt Coaching on Users' Perceptions, Engagement, and Trust in Text-to-Image Generative AI Tools

Chen, C., Lee, S., Jang, E., & Sundar, S. S. (2024) · Proceedings of the Second International Symposium on Trustworthy Autonomous Systems

Innovative Human-Technology InteractionUsability and User Interface Design

Cited by 21

Can Alexa be your Therapist?: How Back-Channeling Transforms Smart-Speakers to be Active Listeners

Motalebi, N., Cho, E., Sundar, S. S., & Abdullah, S. (2019) · Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing

Speech and dialogue systemsSocial Robot Interaction and HRI

Cited by 15