Pentina, Iryna

Exploring relationship development with social chatbots: A mixed-method study of replika

Pentina, I., Hancock, T., & Xie, T. (2023) · Computers in Human Behavior

Social Robot Interaction and HRIAI in Service Interactions

Cited by 522

Attachment theory as a framework to understand relationships with social chatbots: a case study of Replika

Xie, T., & Pentina, I. (2022) · Proceedings of the Annual Hawaii International Conference on System Sciences

Social Robot Interaction and HRIAttachment and Relationship Dynamics

Cited by 219

Exploring privacy paradox in information- sensitive mobile app adoption: a cross-cultural comparison

Pentina, I., Zhang, L., Bata, H., & Chen, Y. (2016) · Computers in Human Behavior

Privacy, Security, and Data ProtectionTechnology Adoption and User Behaviour

Cited by 214

Friend, mentor, lover: does chatbot engagement lead to psychological dependence?

Xie, T., Pentina, I., & Hancock, T. (2023) · Journal of Service Management

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 204

Antecedents and consequences of trust in a social media brand: A cross-cultural study of Twitter

Pentina, I., Zhang, L., & Basmanova, O. (2013) · Computers in Human Behavior

Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification

Cited by 198

Drivers and Outcomes of Brand Relationship Quality in the Context of Online Social Networks

Pentina, I., Gammoh, B. S., Zhang, L., & Mallin, M. (2013) · International Journal of Electronic Commerce

Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification

Cited by 111

Interplay of rationality and morality in using ChatGPT for academic misconduct

Zhang, L., Amos, C., & Pentina, I. (2025) · Behaviour & Information Technology

Academic integrity and plagiarismEthics in Business and Education

Cited by 48

Differences in characteristics of online versus traditional students: implications for target marketing

Pentina, I., & Neeley, C. (2007) · Journal of Marketing for Higher Education

Online and Blended LearningDigital Transformation of Higher Education

Cited by 34