Most cited business, management and accounting papers
- Verified
Working at a Cynical Distance: Implications for Power, Subjectivity and Resistance
Fleming, P., & Spicer, A. (2003) · Organization
Management and Organizational StudiesFoucault, Power, and Ethics
Cited by 835
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Consumer purchase intention for organic personal care products
Yeon Kim, H., & Chung, J. (2011) · Journal of Consumer Marketing
Environmental Sustainability in BusinessOrganic Food and Agriculture
Cited by 834
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Customer experiences in the age of artificial intelligence
Ameen, N., Tarhini, A., Reppel, A., & Anand, A. (2021) · Computers in Human Behavior
AI in Service InteractionsCustomer Service Quality and Loyalty
Cited by 833
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Artificial Intelligence in Utilitarian vs. Hedonic Contexts: The “Word-of-Machine” Effect
Longoni, C., & Cian, L. (2022) · Journal of Marketing
AI in Service InteractionsDigital Marketing and Social Media
Cited by 831
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How the use of big data analytics affects value creation in supply chain management
Chen, D. Q., Preston, D. S., & Swink, M. (2015) · Journal of Management Information Systems
Big Data and Business IntelligenceImpact of AI and Big Data on Business and Society
Cited by 829
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Creating Enduring Customer Value
Kumar, V., & Reinartz, W. (2016) · Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 829
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Estimating The Knowledge-Capital Model of the Multinational Enterprise
Carr, D. L., Markusen, J. R., & Maskus, K. E. (2001) · American Economic Review
International Business and FDIInnovation and Knowledge Management
Cited by 828
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The Relative Impact of Marketing, Research-and-Development, and Operations Capabilities on Firm Performance
Krasnikov, A., & Jayachandran, S. (2008) · Journal of Marketing
Innovation and Knowledge ManagementMarketing and Advertising Strategies
Cited by 823
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Platformisation
Poell, T., Nieborg, D., & van Dijck, J. (2019) · Internet Policy Review
Digital Platforms and EconomicsDigital Economy and Work Transformation
Cited by 823
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Legal Environments and Organizational Governance: The Expansion of Due Process in the American Workplace
Edelman, L. B. (1990) · American Journal of Sociology
Management and Organizational StudiesLabor Movements and Unions
Cited by 822
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The impact of personality on psychological contracts
Raja, U., Johns, G., & Ntalianis, F. (2004) · Academy of Management Journal
Job Satisfaction and Organizational BehaviorPersonality Traits and Psychology
Cited by 822
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Professions in Process
Bucher, R., & Strauss, A. (1961) · American Journal of Sociology
Management and Organizational StudiesEducation, sociology, and vocational training
Cited by 821
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Transparency, Liquidity, and Valuation: International Evidence on When Transparency Matters Most
LANG, M., LINS, K. V., & MAFFETT, M. (2012) · Journal of Accounting Research
Auditing, Earnings Management, GovernanceFinancial Markets and Investment Strategies
Cited by 821
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Mastering digital transformation: The nexus between leadership, agility, and digital strategy
AlNuaimi, B. K., Kumar Singh, S., Ren, S., Budhwar, P., & Vorobyev, D. (2022) · Journal of Business Research
Corporate Management and LeadershipOrganizational Change and Leadership
Cited by 820
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Engagement with Social Media and Social Media Advertising: The Differentiating Role of Platform Type
Voorveld, H. A. M., van Noort, G., Muntinga, D. G., & Bronner, F. (2018) · Journal of Advertising
Digital Marketing and Social MediaMarketing and Advertising Strategies
Cited by 819
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Motivation to Lead, Motivation to Follow: The Role of the Self-Regulatory Focus in Leadership Processes
Kark, R., & Van Dijk, D. (2007) · Academy of Management Review
Job Satisfaction and Organizational BehaviorLeadership and Management in Organizations
Cited by 818
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Designing Data Governance
Khatri, V., & Brown, C. V. (2010) · Communications of the ACM
Information Technology Governance and StrategyData Quality and Management
Cited by 816
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From rapid prototyping to home fabrication: How 3D printing is changing business model innovation
Rayna, T., & Striukova, L. (2016) · Technological Forecasting and Social Change
Business Strategies and InnovationAdditive Manufacturing and 3D Printing Technologies
Cited by 816
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Applicant Reactions to Selection Procedures: An Updated Model and Meta‐Analysis
Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004) · Personnel Psychology
Employer Branding and e-HRMMedical Education and Admissions
Cited by 816
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Lords of the Dance: Professionals as Institutional Agents
Scott, W. R. (2008) · Organization Studies
Management and Organizational StudiesEducation, sociology, and vocational training
Cited by 814
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The impact of internal integration and relationship commitment on external integration
Zhao, X., Huo, B., Selen, W., & Yeung, J. H. Y. (2011) · Journal of Operations Management
Quality and Supply ManagementOutsourcing and Supply Chain Management
Cited by 813
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The Effect of Business Regulations on Nascent and Young Business Entrepreneurship
van Stel, A., Storey, D. J., & Thurik, A. R. (2007) · Small Business Economics
Entrepreneurship Studies and InfluencesFirm Innovation and Growth
Cited by 813
- Verified
Information Processing, Knowledge Development, and Strategic Supply Chain Performance
Hult, G. T. M., Ketchen, D. J., & Slater, S. F. (2004) · Academy of Management Journal
Quality and Supply ManagementInnovation and Knowledge Management
Cited by 813
- Verified
A Catastrophe Model for Developing Service Satisfaction Strategies
Oliva, T. A., Oliver, R. L., & MacMillan, I. C. (1992) · Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 812
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