Physician Self-disclosure in Primary Care Visits: Enough About You, What About Me?
Abstract
BACKGROUND: The value of physician self-disclosure (MD-SD) in creating successful patient-physician partnerships has not been demonstrated. METHODS: To describe antecedents, delivery, and effects of MD-SD in primary care visits, we conducted a descriptive study using sequence analysis of transcripts of 113 unannounced, undetected, standardized patient visits to primary care physicians. Our main outcome measures were the number of MD-SDs per visit; number of visits with MD-SDs; word count; antecedents, timing, and effect of MD-SD on subsequent physician and patient communication; content and focus of MD-SD. RESULTS: The MD-SDs included discussion of personal emotions and experiences, families and/or relationships, professional descriptions, and personal experiences with the patient's diagnosis. Seventy-three MD-SDs were identified in 38 (34%) of 113 visits. Ten MD-SDs (14%) were a response to a patient question. Forty-four (60%) followed patient symptoms, family, or feelings; 29 (40%) were unrelated. Only 29 encounters (21%) returned to the patient topic preceding the disclosure. Most MD-SDs (n=62; 85%) were not considered useful to the patient by the research team. Eight MD-SDs (11%) were coded as disruptive. CONCLUSIONS: Practicing primary care physicians disclosed information about themselves or their families in 34% of new visits with unannounced, undetected, standardized patients. There was no evidence of positive effect of MD-SDs; some appeared disruptive. Primary care physicians should consider when self-disclosing whether other behaviors such as empathy might accomplish their goals more effectively.
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Research indicates that doctors' self-disclosures in clinical settings may not benefit patients and can sometimes be disruptive.
“Research suggests that physician selfdisclosures in the clinical setting may not help patients and, in some cases, may be a disruptive influence.”
From Social Media and Clinical Care: Ethical, Professional, and Social Implications (2013) · cites this paper as [67]
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“Their finding was unexpected [34], perhaps because conventionally, personal self-disclosure (even of a positive nature) by physicians is thought to lower professional boundaries and is largely perceived as having a detrimental effect on the health relationship [35,36].”
- Authors
- McDaniel, S. H.
- Affiliations
- University of Rochester Medicine (US)
- Corresponding author
- McDaniel, Susan H.
- ORCID
- McDaniel, Susan H.
- Venue
- Archives of Internal Medicine
- Publisher
- American Medical Association (AMA)
- Published
- 2007-06-25
- Volume
- 167
- Issue
- 12
- Pages
- 1321
- ISSN
- 0003-9926 (ISSN-L)
- OpenAlex
- W2130888942
- Cited by
- 113
- References
- 29
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 2 · 2023: 7 · 2022: 4 · 2021: 6 · 2020: 2 · 2019: 6 · 2018: 6 · 2017: 3 · 2016: 6 · 2015: 5 · 2014: 5 · 2013: 6 · 2012: 7
- FWCI
- 20.98
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Archives of Internal Medicine (publishedVersion)
- PubMed (publishedVersion)
- DigitalGeorgetown (Georgetown University Library) (submittedVersion)
- Funders
- Agency for Healthcare Research and Quality (R01-HS1610-01A1)
- Topics
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- physician self-disclosure, primary care visits, patient-physician communication, physician-patient partnership, standardized patients, physician emotions, family disclosure, empathy
- MeSH terms
- Adult, Clinical Competence, Female, Humans, Male, Middle Aged, New York, Office Visits, Physician-Patient Relations, Physicians, Family, Self Disclosure, Patient Satisfaction
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