Measuring patient-centered communication in Patient–Physician consultations: Theoretical and practical issues

Crossing the Quality Chasm: A New Health System for the 21st Century

Baker, A. (2001) · BMJ · doi:10.1136/bmj.323.7322.1192 · Cited by 10,754 · see citing works

Making Social Science Matter: Why Social Inquiry Fails and How it Can Succeed Again

Flyvbjerg, B. (2001) · doi:10.1017/cbo9780511810503 · Cited by 4,681 · see citing works

Patient-centredness: a conceptual framework and review of the empirical literature

Mead, N., & Bower, P. (2000) · Social Science & Medicine · doi:10.1016/s0277-9536(00)00098-8 · Cited by 2,993 · see citing works

The impact of patient-centered care on outcomes.

Stewart, M., Brown, J. B., DONNER, A. P., McWhinney, I. R., Oates, J., Weston, W. W., & Jordan, J. (2000) · PubMed · Cited by 2,508 · see citing works

Assessing the Effects of Physician-Patient Interactions on the Outcomes of Chronic Disease

Kaplan, S. H., Greenfield, S., & Ware, J. E. (1989) · Medical Care · doi:10.1097/00005650-198903001-00010 · Cited by 2,043 · see citing works

Patient-Centered Medicine: Transforming the Clinical Method

Stewart, M., Brown, J. B., Weston, W. W., McWhinney, I. R., McWilliam, C. L., & Freeman, T. R. (1995) · Cited by 1,299 · see citing works

Defining and measuring patient satisfaction with medical care

Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983) · Evaluation and Program Planning · doi:10.1016/0149-7189(83)90005-8 · Cited by 1,259 · see citing works

Interventions for providers to promote a patient-centred approach in clinical consultations

Dwamena, F., Holmes-Rovner, M., Gaulden, C. M., Jorgenson, S., Sadigh, G., Sikorskii, A., Lewin, S., Smith, R. C., Coffey, J., Olomu, A., et al. (2012) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd003267.pub2 · Cited by 1,227 · see citing works

Inequality in Quality

Fiscella, K. A., Franks, P. J., Gold, M. R., & Clancy, C. M. (2000) · JAMA · doi:10.1001/jama.283.19.2579 · Cited by 1,186 · see citing works

Supporting Autonomy to Motivate Patients With Diabetes for Glucose Control

Williams, G. C., Freedman, Z. R., & Deci, E. L. (1998) · Diabetes Care · doi:10.2337/diacare.21.10.1644 · Cited by 1,129 · see citing works

Patients’ participation in medical care

Greenfield, S., Kaplan, S. H., Ware, J. E., Yano, E. M., & Frank, H. J. L. (1988) · Journal of General Internal Medicine · doi:10.1007/bf02595921 · Cited by 1,117 · see citing works

Towards a global definition of patient centred care

Stewart, M. (2001) · BMJ · doi:10.1136/bmj.322.7284.444 · Cited by 1,114 · see citing works

Mindful practice

Epstein, R. M. (1999) · JAMA · doi:10.1001/jama.282.9.833 · Cited by 1,036 · see citing works

Patient Race/Ethnicity and Quality of Patient–Physician Communication During Medical Visits

Johnson, R. L., Roter, D., Powe, N. R., & Cooper, L. A. (2004) · American Journal of Public Health · doi:10.2105/ajph.94.12.2084 · Cited by 955 · see citing works

Communication Patterns of Primary Care Physicians

Roter, D. L. (1997) · JAMA: The Journal of the American Medical Association · doi:10.1001/jama.1997.03540280088045 · Cited by 939 · cited 1× · see citing works

Gaps in doctor-patient communication. 1. Doctor-patient interaction and patient satisfaction.

KORSCH, B. M., Gozzi, E. K., & Francis, V. (1968) · PubMed · Cited by 925 · see citing works

The Roter interaction analysis system (RIAS): utility and flexibility for analysis of medical interactions

ROTER, D. L., & Larson, S. (2002) · Patient Education and Counseling · doi:10.1016/s0738-3991(02)00012-5 · Cited by 913 · see citing works

Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations

Little, P. S., Everitt, H., Williamson, I. G., Warner, G. T., Moore, M. V., Gould, C., Ferrier, K., & Payne, S. A. (2001) · BMJ · doi:10.1136/bmj.323.7318.908 · Cited by 892 · see citing works

GAPS IN DOCTOR-PATIENT COMMUNICATION

KORSCH, B. M., Gozzi, E. K., & Francis, V. (1968) · PEDIATRICS · doi:10.1542/peds.42.5.855 · Cited by 753 · see citing works

Soliciting the patient's agenda: have we improved?

Marvel, M. K., Epstein, R. M., Flowers, K., & Beckman, H. (1999) · PubMed · doi:10.1001/jama.281.3.283 · Cited by 735 · see citing works

The Primary Care Assessment Survey

Safran, D. G., Kosinski, M. R., Tarlov, A. R., Rogers, W. H., Taira, D. A., Lieberman, N., & Ware, J. E. (1998) · Medical Care · doi:10.1097/00005650-199805000-00012 · Cited by 690 · see citing works

Doctors' stories: the narrative structure of medical knowledge

Loudon, M. (1991) · Choice Reviews Online · doi:10.5860/choice.29-2135 · Cited by 673 · see citing works

Assessing Competence in Communication and Interpersonal Skills: The Kalamazoo II Report

Duffy, F. D., Gordon, G. H., Whelan, G. P., Cole‐Kelly, K., & Frankel, R. M. (2004) · Academic Medicine · doi:10.1097/00001888-200406000-00002 · Cited by 664 · see citing works

Interacting with cancer patients: the significance of physicians' communication behavior

Arora, N. K. (2003) · Social Science & Medicine · doi:10.1016/s0277-9536(02)00449-5 · Cited by 661 · see citing works

Autonomous regulation and long-term medication adherence in adult outpatients.

Williams, G. C., Rodin, G. C., Ryan, R. M., Grolnick, W. S., & Deci, E. L. (1998) · Health Psychology · doi:10.1037//0278-6133.17.3.269 · Cited by 642 · see citing works

Patient Participation in the Patient-Provider Interaction: The Effects of Patient Question Asking on the Quality of Interaction, Satisfaction and Compliance

ROTER, D. L. (1977) · Health Education Monographs · doi:10.1177/109019817700500402 · Cited by 639 · see citing works

Patient-centred consultations and outcomes in primary care: a review of the literature

Mead, N., & Bower, P. (2002) · Patient Education and Counseling · doi:10.1016/s0738-3991(02)00099-x · Cited by 613 · see citing works

Time and the Patient–Physician Relationship

Dugdale, D. C., Epstein, R., & Pantilat, S. Z. (1999) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.1999.00263.x · Cited by 609 · see citing works

Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial

ROTER, D. L. (1995) · Archives of Internal Medicine · doi:10.1001/archinte.155.17.1877 · Cited by 581 · see citing works

Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials

Griffin, S. J. (2004) · The Annals of Family Medicine · doi:10.1370/afm.142 · Cited by 578 · see citing works

Interventions for providers to promote a patient-centred approach in clinical consultations

Lewin, S., Skea, Z., Entwistle, V. A., Zwarenstein, M., & Dick, J. (2001) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd003267 · Cited by 530 · see citing works

Autonomous regulation and long-term medication adherence in adult outpatients.

Williams, G. C., Rodin, G. C., Ryan, R. M., et al. (1998) · Health Psychology · doi:10.1037/0278-6133.17.3.269 · Cited by 494 · see citing works

Randomised controlled trial of patient centred care of diabetes in general practice: impact on current wellbeing and future disease risk

Kinmonth, A. L., Woodcock, A., Griffin, S., Spiegal, N., & Campbell, M. J. (1998) · BMJ · doi:10.1136/bmj.317.7167.1202 · Cited by 474 · see citing works

Patient-centredness in chronic illness: what is it and does it matter?

Michie, S. G., Miles, J., & Weinman, J. A. (2003) · Patient Education and Counseling · doi:10.1016/s0738-3991(02)00194-5 · Cited by 471 · see citing works

Patient-centred medicine: Transforming the clinical method

Brown, J. B. (1998) · Patient Education and Counseling · doi:10.1016/s0738-3991(98)90096-9 · Cited by 456 · see citing works

Gender in medical encounters: an analysis of physician and patient communication in a primary care setting.

Hall, J. A., Irish, J. T., Roter, D., Ehrlich, C. M., & Miller, L. H. (1994) · Health Psychology · doi:10.1037/0278-6133.13.5.384 · Cited by 427 · see citing works

Doctor-patient interactions in oncology

Ford, S., Fallowfield, L. J., & Lewis, S. W. (1996) · Social Science & Medicine · doi:10.1016/0277-9536(95)00265-0 · Cited by 390 · see citing works

Patients’ perceived involvement in care scale:

Lerman, C. E., Brody, D. S., Caputo, G. C., Smith, D. G., Lazaro, C. G., & Wolfson, H. G. (1990) · Journal of General Internal Medicine · doi:10.1007/bf02602306 · Cited by 389 · see citing works

Patient-Centered Communication and Diagnostic Testing

Epstein, R. M. (2005) · The Annals of Family Medicine · doi:10.1370/afm.348 · Cited by 373 · see citing works

Use of Peer Ratings to Evaluate Physician Performance

Ramsey, P. G. (1993) · JAMA · doi:10.1001/jama.1993.03500130069034 · Cited by 352 · see citing works

Complications: A Surgeon's Notes on an Imperfect Science

Gawande, A. A. (2002) · DigitalGeorgetown (Georgetown University Library) · doi:10.1136/jramc-153-03-20 · Cited by 326 · see citing works

Doctors' communication of trust, care, and respect in breast cancer: qualitative study

Burkitt‐Wright, E., Holcombe, C., & Salmon, P. (2004) · BMJ · doi:10.1136/bmj.38046.771308.7c · Cited by 288 · see citing works

The impact of general practitioners’ patient-centredness on patients’ post-consultation satisfaction and enablement

Mead, N., Bower, P., & Hann, M. (2002) · Social Science & Medicine · doi:10.1016/s0277-9536(01)00171-x · Cited by 275 · see citing works

Switching doctors: predictors of voluntary disenrollment from a primary physician's practice.

Safran, D. G., Montgomery, J. E., Chang, H., Murphy, J., & Rogers, W. H. (2001) · PubMed · Cited by 274 · see citing works

When physicians and patients think alike: patient-centered beliefs and their impact on satisfaction and trust.

Krupat, E., Bell, R. A., Kravitz, R. L., Thom, D. H., & Azari, R. S. (2001) · PubMed · Cited by 270 · see citing works

Patient-physician communication assessment instruments:

Boon, H. S., & Stewart, M. (1998) · Patient Education and Counseling · doi:10.1016/s0738-3991(98)00063-9 · Cited by 246 · see citing works

Understanding change in primary care practice using complexity theory.

Miller, W. L., Crabtree, B. F., McDaniel, R., & Stange, K. C. (1998) · PubMed · Cited by 233 · see citing works

Relationships between physician practice style, patient satisfaction, and attributes of primary care.

Flocke, S. A., Miller, W. L., & Crabtree, B. F. (2002) · PubMed · Cited by 230 · see citing works

Beliefs about control in the physician-patient relationship

Street, R. L., Krupat, E., Bell, R. A., Kravitz, R. L., & Haidet, P. (2003) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2003.20749.x · Cited by 229 · see citing works

Measuring patient-centredness: a comparison of three observation-based instruments

Mead, N., & Bower, P. (2000) · Patient Education and Counseling · doi:10.1016/s0738-3991(99)00092-0 · Cited by 222 · see citing works

The impact of patients' preferences on the treatment of atrial fibrillation: observational study of patient based decision analysis Commentary: patients, preferences, and evidence

Protheroe, J. (2000) · BMJ · doi:10.1136/bmj.320.7246.1380 · Cited by 219 · see citing works

Problems and Prospects for Health Services Research on Provider-Patient Communication

Inui, T. S., & Carter, W. B. (1985) · Medical Care · doi:10.1097/00005650-198505000-00013 · Cited by 209 · see citing works

Effects of patients' preferences on the treatment of atrial fibrillation: observational study of patient-based decision analysis

Protheroe, J. (2001) · Western Journal of Medicine · doi:10.1136/ewjm.174.5.311 · Cited by 201 · see citing works

Individualized Patient Education and Coaching to Improve Pain Control Among Cancer Outpatients

Oliver, J. W., Kravitz, R. L., Kaplan, S. H., & Meyers, F. J. (2001) · Journal of Clinical Oncology · doi:10.1200/jco.2001.19.8.2206 · Cited by 200 · see citing works

The Association of Attributes of Primary Care With the Delivery of Clinical Preventive Services

Flocke, S. A., Stange, K. C., & Zyzanski, S. J. (1998) · Medical Care · doi:10.1097/00005650-199808001-00004 · Cited by 169 · see citing works

Using video-recorded consultations for research in primary care: advantages and limitations

Coleman, T. (2000) · Family Practice · doi:10.1093/fampra/17.5.422 · Cited by 169 · see citing works

The General Practice Assessment Survey (GPAS): tests of data quality and measurement properties

Ramsay, J. (2000) · Family Practice · doi:10.1093/fampra/17.5.372 · Cited by 168 · see citing works

Doctors' Stories: The Narrative Structure of Medical Knowledge

Miles, S. H. (1991) · JAMA · doi:10.1001/jama.1991.03470090109047 · Cited by 161 · see citing works

Awkward Moments in Patient-Physician Communication about HIV Risk

Epstein, R. M., Morse, D. S., Frankel, R. M., Frarey, L., Anderson, K., & Beckman, H. B. (1998) · Annals of Internal Medicine · doi:10.7326/0003-4819-128-6-199803150-00003 · Cited by 157 · see citing works

Quality, core values and the general practice consultation: issues of definition, measurement and delivery

Howie, J. G. (2004) · Family Practice · doi:10.1093/fampra/cmh419 · Cited by 148 · see citing works

Preliminary Evidence of Impaired Thinking in Sick Patients

Cassell, E. J., Leon, A. C., & Kaufman, S. G. (2001) · Annals of Internal Medicine · doi:10.7326/0003-4819-134-12-200106190-00012 · Cited by 141 · see citing works

Patients' health as a predictor of physician and patient behavior in medical visits. A synthesis of four studies.

Hall, J. A., Roter, D., Milburn, M. A., & Daltroy, L. (1996) · Medical Care · doi:10.1097/00005650-199612000-00006 · Cited by 141 · see citing works

Using Standardized Patients to Measure Quality: Evidence from the Literature and a Prospective Study

Glassman, P. A., Luck, J., O’Gara, E. M., et al. (2000) · The Joint Commission Journal on Quality Improvement · doi:10.1016/s1070-3241(00)26055-0 · Cited by 133 · see citing works

Communication in primary care: The role of patient and practitioner explanatory models

Helman, C. G. (1985) · Social Science & Medicine · doi:10.1016/0277-9536(85)90348-x · Cited by 130 · see citing works

Does physician uncertainty affect patient satisfaction?

Johnson, C. G., Levenkron, J. C., Suchman, A. L., & Manchester, R. A. (1988) · Journal of General Internal Medicine · doi:10.1007/bf02596120 · Cited by 126 · see citing works

Complications: A Surgeon's Notes on an Imperfect Science

Crowell, R. M. (2002) · JAMA · doi:10.1001/jama.288.14.1781-a · Cited by 124 · see citing works

Quantitative and qualitative approaches to the evaluation of the medical dialogue

ROTER, D. L., & Frankel, R. M. (1992) · Social Science & Medicine · doi:10.1016/0277-9536(92)90283-v · Cited by 117 · see citing works

The Patient Reactions Assessment : a brief measure of the quality of the patient-provider medical relationship

Galassi, J., Schanberg, R., & Ware, W. (1992) · Psychological Assessment · doi:10.1037/1040-3590.4.3.346 · Cited by 116 · see citing works

Promoting glycemic control through diabetes self-management: evaluating a patient activation intervention

Williams, G. C., McGregor, H. A., Zeldman, A., Freedman, Z. R., Deci, E. L., & Elder, D. (2004) · Patient Education and Counseling · doi:10.1016/j.pec.2003.11.008 · Cited by 114 · see citing works

Mindful practice in action (I): Technical competence, evidence-based medicine, and relationship-centered care.

Epstein, R. M. (2003) · Families Systems & Health · doi:10.1037/h0089494 · Cited by 113 · see citing works

Development and validation of the Davis Observation Code.

Callahan, E. J., & Bertakis, K. D. (1991) · PubMed · Cited by 102 · see citing works

The other half of the whole: teaching patients to communicate with physicians.

Post, D. M., Cegala, D. J., & Miser, W. F. (2002) · PubMed · Cited by 100 · see citing works

Predictors of Outcome in Headache Patients Presenting to Family Physicians ‐ a One Year Prospective Study

The Headache Study Group of The University of Western Ontario (1986) · Headache The Journal of Head and Face Pain · doi:10.1111/j.1526-4610.1986.hed2606285.x · Cited by 100 · see citing works

Patient centredness in the MRCGP video examination: analysis of large cohort

Campion, P., Foulkes, J., Neighbour, R., et al. (2002) · BMJ · doi:10.1136/bmj.325.7366.691 · Cited by 92 · see citing works

Facilitation of Patient Involvement in Care: Development and Validation of a Scale

Martin, L. R., Matteo, M. R. D., & Lepper, H. S. (2001) · Behavioral Medicine · doi:10.1080/08964280109595777 · Cited by 89 · see citing works

Why we need a new clinical method

McWhinney, I. R. (1993) · Scandinavian Journal of Primary Health Care · doi:10.3109/02813439308994894 · Cited by 87 · see citing works

Analyzing medical dialogues: strength and weakness of Roter’s interaction analysis system (RIAS)

Sandvik, M., Eide, H., Lind, M., Graugaard, P. K., Torper, J., & Finset, A. (2002) · Patient Education and Counseling · doi:10.1016/s0738-3991(02)00014-9 · Cited by 85 · see citing works

Use of peer ratings to evaluate physician performance

Ramsey, P. G. (1993) · JAMA · doi:10.1001/jama.269.13.1655 · Cited by 85 · see citing works

Unsaid but Not Forgotten

Bell, R. A., Kravitz, R. L., Thom, D. H., Krupat, E., & Azari, R. S. (2001) · Archives of Internal Medicine · doi:10.1001/archinte.161.16.1977 · Cited by 84 · see citing works

Curiosity

Fitzgerald, F. (1999) · Annals of Internal Medicine · doi:10.7326/0003-4819-130-1-199901050-00015 · Cited by 84 · see citing works

An objective structured clinical examination for the licentiate of the Medical Council of Canada

Reznick, R. K., Blackmore, D. E., Cohen, R., Baumber, J. S., Rothman, A., Smee, S. N., Chalmers, A., Poldre, P. A., Birtwhistte, R., & Walsh, P. (1993) · Academic Medicine · doi:10.1097/00001888-199310000-00028 · Cited by 75 · see citing works

A questionnaire study of GPs’ and patients’ beliefs about the different components of patient centredness

Ogden, J., Ambrose, L., Khadra, A., Manthri, S., Symons, L., Vass, A., & Williams, M. (2002) · Patient Education and Counseling · doi:10.1016/s0738-3991(01)00200-2 · Cited by 65 · see citing works

Physician Facilitation of Patient Involvement in Care: Correspondence Between Patient and Observer Reports

Martin, L. R., Jahng, K. H., Golin, C. E., & DiMatteo, M. R. (2003) · Behavioral Medicine · doi:10.1080/08964280309596054 · Cited by 61 · see citing works

Are Patients' Ratings of Their Physicians Related to Health Outcomes?

Franks, P. W. (2005) · The Annals of Family Medicine · doi:10.1370/afm.267 · Cited by 58 · see citing works

Longitudinal Care Improves Disclosure of Psychosocial Information

Wissow, L. S. (2003) · Archives of Pediatrics and Adolescent Medicine · doi:10.1001/archpedi.157.5.419 · Cited by 54 · see citing works

Re-utilization outcomes and costs of minor acute illness treated at family physician offices, walk-in clinics, and emergency departments.

Campbell, M. K., Silver, R. W., Hoch, J. S., et al. (2005) · PubMed · Cited by 49 · see citing works

Use of standardized patients in the assessment of medical practice.

Tamblyn, R. M. (1998) · PubMed · Cited by 46 · see citing works

Recognizing and managing depression in primary care: a standardized patient study.

Carney, P. A., Dietrich, A. J., Eliassen, M. S., et al. (1999) · PubMed · Cited by 44 · see citing works

Reactions of patients to video recording of consultations in general practice.

Herzmark, G. A. (1985) · BMJ · doi:10.1136/bmj.291.6491.315 · Cited by 37 · see citing works

General Practitioners' Comments on Video Recorded Consultations as an Aid to Understanding the Doctor–Patient Relationship

Arborelius, E., & Timpka, T. (1990) · Family Practice · doi:10.1093/fampra/7.2.84 · Cited by 36 · see citing works

First-visit bias in the measurement of clinical competence with standardized patients

Tamblyn, R. M., Abrahamowicz, M., Berkson, L., Dauphinée, W. D., Gayton, D., Grad, R. M., Isaac, L. M., Marrache, M., McLeod, P. J., & Snell, L. S. (1992) · Academic Medicine · doi:10.1097/00001888-199210000-00027 · Cited by 36 · see citing works

A comparison of initial and established patient encounters using the Davis Observation Code.

Bertakis, K. D., & Callahan, E. J. (1992) · PubMed · Cited by 34 · see citing works

The Values and Value of Patient-Centered Care

Epstein, R. M., & Street, R. L. (2011) · The Annals of Family Medicine · doi:10.1370/afm.1239 · Cited by 1,956 · see citing works

Assessment in medical education

Epstein, R. M. (2007) · New England Journal of Medicine · doi:10.1056/nejmra054784 · Cited by 1,872 · see citing works

Patient-centered care and adherence: definitions and applications to improve outcomes

Robinson, J. H., Callister, L. C., Berry, J. A., & Dearing, K. A. (2008) · Journal of the American Academy of Nurse Practitioners · doi:10.1111/j.1745-7599.2008.00360.x · Cited by 721 · see citing works

Defining and Measuring the Patient-Centered Medical Home

Stange, K. C., Nutting, P. A., Miller, W. L., Jaén, C. R., Crabtree, B. F., Flocke, S. A., & Gill, J. M. (2010) · Journal of General Internal Medicine · doi:10.1007/s11606-010-1291-3 · Cited by 516 · see citing works

Personality and Longevity: Knowns, Unknowns, and Implications for Public Health and Personalized Medicine

Chapman, B. P., Roberts, B., & Duberstein, P. (2011) · Journal of Aging Research · doi:10.4061/2011/759170 · Cited by 283 · see citing works

Are patients discharged with care? A qualitative study of perceptions and experiences of patients, family members and care providers

Hesselink, G., Flink, M., Olsson, M., Barach, P., Dudzik-Urbaniak, E., Orrego, C., Toccafondi, G., Kalkman, C., Johnson, J. K., Schoonhoven, L., et al. (2012) · BMJ Quality & Safety · doi:10.1136/bmjqs-2012-001165 · Cited by 203 · see citing works

Social networks – the future for health care delivery

Griffiths, F., Cave, J., Boardman, F., Ren, J., Pawlikowska, T., Ball, R., Clarke, A., & Cohen, A. (2012) · Social Science & Medicine · doi:10.1016/j.socscimed.2012.08.023 · Cited by 196 · see citing works

Internet information and medical consultations: Experiences from patients’ and physicians’ perspectives

Sommerhalder, K., Abraham, A., Zufferey, M. C., Barth, J., & Abel, T. (2009) · Patient Education and Counseling · doi:10.1016/j.pec.2009.03.028 · Cited by 200 · see citing works

Better Population Health Through Behavior Change in Adults: A Call to Action

Spring, B., Ockene, J. K., Gidding, S. S., Mozaffarian, D., Moore, S., Rosal, M. C., Brown, M. D., Vafiadis, D. K., Cohen, D. L., Burke, L. E., et al. (2013) · Circulation · doi:10.1161/01.cir.0000435173.25936.e1 · Cited by 195 · see citing works

Physicians' use of the 5As in counseling obese patients: is the quality of counseling associated with patients' motivation and intention to lose weight?

Jay, M., Gillespie, C., Schlair, S., Sherman, S., & Kalet, A. (2010) · BMC Health Services Research · doi:10.1186/1472-6963-10-159 · Cited by 158 · see citing works

Physicians’ Responses to Patients’ Medically Unexplained Symptoms

Epstein, R. M., Shields, C. G., Meldrum, S. C., Fiscella, K., Carroll, J., Carney, P. A., & Duberstein, P. R. (2006) · Psychosomatic Medicine · doi:10.1097/01.psy.0000204652.27246.5b · Cited by 136 · see citing works

Physician Self-disclosure in Primary Care Visits: Enough About You, What About Me?

McDaniel, S. H. (2007) · Archives of Internal Medicine · doi:10.1001/archinte.167.12.1321 · Cited by 113 · see citing works

“It’s All in Your Head”: A Meta-Synthesis of Qualitative Research About Disenfranchising Talk Experienced by Female Patients with Chronic Overlapping Pain Conditions

Hintz, E. A. (2023) · Health Communication · doi:10.1080/10410236.2022.2081046 · Cited by 106 · see citing works

Birth plans—Impact on mode of delivery, obstetrical interventions, and birth experience satisfaction: A prospective cohort study

Afshar, Y., Mei, J. Y., Gregory, K. D., Kilpatrick, S. J., & Esakoff, T. F. (2018) · Birth · doi:10.1111/birt.12320 · Cited by 64 · see citing works

Personality and Perceived Health in Older Adults: The Five Factor Model in Primary Care

Chapman, B. P., Duberstein, P. R., Sörensen, S., & Lyness, J. M. (2006) · The Journals of Gerontology: Series B · doi:10.1093/geronb/61.6.p362 · Cited by 58 · see citing works

Lost in Translation: Reproductive Health Care Experiences of Somali Bantu Women in Hartford, Connecticut

Gurnah, K., Khoshnood, K., Bradley, E., & Yuan, C. (2011) · Journal of Midwifery & Women's Health · doi:10.1111/j.1542-2011.2011.00028.x · Cited by 51 · see citing works

Acceptability of telephone support as perceived by patients with cancer: A systematic review

Liptrott, S., Bee, P., & Lovell, K. (2018) · European Journal of Cancer Care · doi:10.1111/ecc.12643 · Cited by 54 · see citing works

Older Adults’ Mental Health Function and Patient-Centered Care: Does the Presence of a Family Companion Help or Hinder Communication?

Wolff, J. L., & Roter, D. L. (2012) · Journal of General Internal Medicine · doi:10.1007/s11606-011-1957-5 · Cited by 53 · see citing works

What to listen for in the consultation. Breast cancer patients' own focus on talking about acceptance-based psychological coping predicts decreased psychological distress and depression

Jensen, C. G., Elsass, P., Neustrup, L., Bihal, T., Flyger, H., Kay, S. M., Khan, S., Jensen, S. S., Pedersen, A., & Würtzen, H. (2014) · Patient Education and Counseling · doi:10.1016/j.pec.2014.07.020 · Cited by 18 · see citing works

Pain communication: An agenda for communication researchers

Hintz, E. A. (2020) · Annals of the International Communication Association · doi:10.1080/23808985.2020.1843368 · Cited by 18 · see citing works

Enabling patient-centred policy for electronic consultations: A qualitative analysis of discussions from a stakeholder meeting

Liddy, C., Hauteclocque, J., Moroz, I., Oppenheimer, L., Sturge, D., Burns, K. K., Horsley, T., Tuot, D., & Keely, E. (2022) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x20926779 · Cited by 6 · see citing works

Classroom understanding: An expanded notion of teacher clarity

Simonds, C. J. (1997) · Communication Research Reports · doi:10.1080/08824099709388671 · Cited by 64 · see citing works

Towards increased construct clarity in IS project management research

Aghkariz, M. M., & Cleveland, S. (2017) · Figshare

Toward Principles of Construct Clarity: Exploring the Usefulness of Facet Theory in Guiding Conceptualization

Zhang, M., Gable, G., & Rai, A. (2016) · Australasian Journal of Information Systems · doi:10.3127/ajis.v20i0.1123 · Cited by 18 · see citing works

Measuring the effectiveness of strategic planning: proposing a second order operationalization

Batra, S., Sharma, S., Dixit, M. R., & Vohra, N. (2016) · Measuring Business Excellence · doi:10.1108/mbe-09-2014-0031 · Cited by 3 · see citing works

Quest for purposefully designed conceptualization of the country-of-origin image construct

Carneiro, J., & Faria, F. (2016) · Journal of Business Research · doi:10.1016/j.jbusres.2015.12.075 · Cited by 49 · see citing works