Team Performance Measurement
Abstract
This chapter summarizes the existing literature germane to developing a team performance measurement system. It defines key terms and concepts necessary for clearly articulating team performance measurement system design. A number of factors shape the development and implementation of team performance measurement systems. The chapter summarizes team performance measurement system requirements and critical decision points. It also outlines how unobtrusive sensor-based measurement can complement traditional approaches to team performance measurement. Specifically, the chapter focuses on strategies for balancing methods to address four key challenges identified for measuring team performance “in the wild”: Dynamic team membership and task interdependence, physical distribution, and the specificity of expectations for effective teamwork in a given context. These challenges are increasingly present in modern organizations, and provide illustrative examples for balancing measurement methods to develop a robust team performance measurement system.
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Team effectiveness outcomes are multidimensional and include performance, team viability, and the impact of the team on members' development.
“Team effectiveness outcomes are multidimensional and include performance (i.e., productivity, efficiency, and quality of the team’s work), team viability, and the impact of the team on members’ development [12, 17–19].”
From Teamwork and implementation of innovations in healthcare and human service settings: a systematic review (2024) · cites this paper as [19]
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McGuier, E. A., Kolko, D. J., Aarons, G. A., Schachter, A., Klem, M. L., Diabes, M. A., Weingart, L. R., Salas, E., & Wolk, C. B. (2024) · Implementation Science · doi:10.1186/s13012-024-01381-9 · Cited by 70 · see citing works
McGuier, E. A., Kolko, D. J., Stadnick, N. A., Brookman-Frazee, L., Wolk, C. B., Yuan, C. T., Burke, C. S., & Aarons, G. A. (2023) · Implementation Research and Practice · doi:10.1177/26334895231190855 · Cited by 34 · see citing works
McGuier, E. A., Aarons, G. A., Byrne, K. A., Campbell, K. A., Keeshin, B., Rothenberger, S. D., Weingart, L. R., Salas, E., & Kolko, D. J. (2023) · Implementation Science Communications · doi:10.1186/s43058-023-00393-8 · Cited by 23 · see citing works
- Authors
- Rosen, M. A., & Dietz, A. S.
- ORCID
- Rosen, Michael A.
- Venue
- The Wiley Blackwell Handbook of the Psychology of Team Working and Collaborative Processes
- Publisher
- Wiley
- Published
- 2017-03-17
- Pages
- 479-502
- OpenAlex
- W2595333836
- Cited by
- 26
- References
- 93
- Citations by year
- 2026: 4 · 2025: 1 · 2024: 6 · 2023: 6 · 2022: 5 · 2021: 1 · 2020: 1 · 2019: 1 · 2018: 1
- Type
- other
- Language
- en
- Open access
- closed
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Business, Management and Accounting › Management Information Systems › Accounting and Organizational Management
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Keywords
- team performance measurement, task interdependence, unobtrusive sensors, measurement system design
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