The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Response strategies for coping with the cognitive demands of attitude measures in surveys
Abstract
This paper proposes that when optimally answering a survey question would require substantial cognitive effort, some repondents simply provide a satisfactory answer instead. This behaviour, called satisficing, can take the form of either (1) incomplete or biased information retrieval and/or information integration, or (2) no information retrieval or integration at all. Satisficing may lead respondents to employ a variety of response strategies, including choosing the first response alternative that seems to constitute a reasonable answer, agreeing with an assertion made by a question, endorsing the status quo instead of endorsing social change, failing to differentiate among a set of diverse objects in ratings, saying ‘don't know’ instead of reporting an opinion, and randomly choosing among the response alternatives offered. This paper specifies a wide range of factors that are likely to encourage satisficing, and reviews relevant evidence evaluating these speculations. Many useful directions for future research are suggested.
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Cites
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Tetlock, P. E. (1983) · Social Psychology Quarterly · doi:10.2307/3033716 · Cited by 513
Cited by
Sources of method bias in social science research and recommendations on how to control it
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012) · Annual Review of Psychology · doi:10.1146/annurev-psych-120710-100452 · Cited by 15,744
Instructional manipulation checks: Detecting satisficing to increase statistical power
Oppenheimer, D. M., Meyvis, T., & Davidenko, N. (2009) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2009.03.009 · Cited by 3,493
Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies
MacKenzie, S. B., & Podsakoff, P. M. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2012.08.001 · Cited by 3,051
Common method bias: It’ s bad, it’ s complex, it’ s widespread, and it’ s not easy to fix
Podsakoff, P. M., Podsakoff, N. P., Williams, L. J., Huang, C., & Yang, J. (2024) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-110721-040030 · Cited by 1,899
Krosnick, J. A. (1999) · Annual Review of Psychology · doi:10.1146/annurev.psych.50.1.537 · Cited by 1,852
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Metadata
- Authors
- Krosnick, J. A.
- Venue
- Applied Cognitive Psychology
- Publisher
- Wiley
- Published
- 1991-05
- Volume
- 5
- Issue
- 3
- Pages
- 213-236
- ISSN
- 0888-4080 (ISSN-L)
- 1099-0720
- OpenAlex
- W2010398643
- Cited by
- 2,460
- References
- 6
- FWCI
- 22.25
- Type
- journal article
- Language
- en
- Open access
- closed
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