Attitudes about the use of internet support groups and the impact among parents of children with Cornelia de Lange syndrome
Abstract
There is an abundance of information in the literature on patient experiences with Internet support groups (ISGs). However, studies exploring these experiences in a rare disease population are scarce, even though these families are often at a disadvantage for resources, reliable information, and support. The aim of the current study was to explore the experiences with ISGs for parents of children with Cornelia de Lange syndrome (CdLS), a rare genetic diagnosis, in order to better understand the impact on emotional support and their child's medical care. Focus groups were conducted to inform the design of a large‐scale internet survey. The survey asked parents closed‐ and open‐ended questions regarding experiences with ISGs, with a focus on the psychosocial, medical, and logistical aspects. The survey found that 141/170 (82.6%) respondents have visited an Internet‐based support group to find support or information about their child's CdLS diagnosis. The majority of respondents (71.7%) reported that ISGs have been helpful in finding emotional support, with the most common areas impacted as a result of ISG participation being behavior toward their children and family dynamic. Regarding medical care, most respondents (63.9%) reported that ISGs have been helpful in finding medical information and support, with the most commonly impacted areas of their child's care including day‐to‐day management, diet, therapy interventions, and healthcare providers. These findings provide a greater understanding of the role of Internet networking in healthcare and may inform future approaches to medical care and psychosocial support for rare, complex genetic diagnoses. © 2016 Wiley Periodicals, Inc.
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Facebook is the most commonly used social media platform among parents and caregivers of children with rare genetic diseases.
“especially Facebook (Meta Platforms, Inc), particularly the group function.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
A majority of parents and caregivers engaged in online groups by sharing information and contributions of their own.
“A majority also engaged in online groups by sharing information and contributions of their own.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Nine included studies collected data using surveys or semistructured interviews to gain an understanding of parental views, mostly advertised through rare disease organizations.
“9 studies [14-16,18,19,22-24,26] collected data using surveys or semistructured interviews to gain an understanding of parental views, mostly advertised through rare disease organizations.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Around 5 included study cohorts were based in the United States, 1 in Canada, and 2 in Europe.
“Around 5 [14-16,24,26] study cohorts were based in the United States, 1 [22] in Canada, and 2 [19,23] in Europe.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Parents have reported that online connections with other families provide more practical, specific, and applicable information than that from health care providers.
“Parents have even reported that online connections with other families provide more practical, specific, and applicable information than that from health care providers [15,16].”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Studies specifically exploring parents' experiences with social media support groups within a rare disease context are scarce.
“Studies specifically exploring parents’ experiences with social media support groups within a rare disease context are scarce [16].”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
YouTube was associated mainly with personal story sharing.
“YouTube, as mentioned in 3 studies [16,22,26], was associated mainly with personal story sharing”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Facebook was found to have the largest proportion of support groups compared to other sites.
“Facebook was the most commonly used platform and was found to have the largest proportion of support groups compared to other sites [14,16,21].”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Most studies found that between 80% and 100% of parents are engaging in online support groups.
“Most studies found that between 80% and 100% of parents are engaging in online support groups [14,16,19,20].”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Of caregivers engaging in social media support groups, a majority (58.5%, 86%, and 81%) actively contributed and shared information within the groups.
“Of those caregivers who were engaging in social media support groups, 3 studies [16,19,23] reported that a majority (58.5%, 86%, and 81%, respectively) also actively contributed and shared information within the groups.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Parents use social media for medical information finding.
“Eight studies [16,20-26] showed parental use of social media for medical information finding.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Parents sought or shared practical information on caring for a child with a rare genetic disease in 9 included studies.
“Practical information on caring for a child with a rare genetic disease was sought or shared by parents in 9 [14-16,18,21-25] of the included studies.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Emotional support seeking and connection with other families was a main reason parents joined online support networks, found in 7 reviewed studies.
“Another main reason for joining online support networks was emotional support seeking and connection with other families, as found in 7 [14-16,19,20,23,26] of the reviewed studies.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Engagement with social media and online groups could trigger negative emotions and increase parental anxiety due to information overload and witnessing negative outcomes for other children.
“However, several studies also noted that engagement with social media and online groups could trigger negative emotions and increase parental anxiety due to information overload and witnessing negative outcomes for other children [14,16,19,22,23,26].”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
The rarity of some diseases means providers cannot offer adequate information on the diagnosis.
“Four studies [14,16,23,26] also highlighted that the rarity of some diseases means providers cannot offer adequate information on the diagnosis, and therefore, parents rely more heavily on online communication for information.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Parents of children with rare diseases rely more heavily on online communication for information.
“Four studies [14,16,23,26] also highlighted that the rarity of some diseases means providers cannot offer adequate information on the diagnosis, and therefore, parents rely more heavily on online communication for information.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Three included studies asked caregivers specific questions relating to the impact of their social media engagement.
“Three studies [16,19,23] asked caregivers specific questions relating to the impact of their social media engagement.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Over half of respondents in two studies viewed online support groups as positive.
“The overall impact of online support groups was assessed by 2 studies [16,22], both of which reported that over half of respondents viewed them as positive.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Emotional support, solidarity, and understanding provided by social media groups positively influenced parental behavior toward the affected child and their siblings.
“One study [16] asked specifically about the psychological impact of internet support groups and found that emotional support, solidarity, and understanding provided by social media groups positively influenced parental behavior toward the child affected and their siblings.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
Most participants in two studies visited online support groups at least once per day.
“Two studies [16,18] reported that most participants visited online support groups at least once per day.”
From Social Media Use Among Parents and Caregivers of Children With Rare Genetic Diseases: Scoping Review (2025) · cites this paper as [16]
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- Authors
- Cacioppo, C. N., Conway, L. J., Mehta, D., Krantz, I. D., & Noon, S. E.
- Affiliations
- Children's Hospital of Philadelphia (US)
- Corresponding author
- Noon, Sarah E.
- Venue
- American Journal of Medical Genetics Part C: Seminars in Medical Genetics
- Publisher
- Wiley
- Published
- 2016-05-10
- Volume
- 172
- Issue
- 2
- Pages
- 229-236
- ISSN
- 1552-4868 (ISSN-L)
- 1552-4876
- OpenAlex
- W2367285664
- Cited by
- 14
- References
- 26
- Citations by year
- 2025: 4 · 2024: 2 · 2023: 3 · 2020: 2 · 2019: 2 · 2018: 1
- FWCI
- 1.87
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- American Journal of Medical Genetics Part C Seminars in Medical Genetics (publishedVersion)
- PubMed (publishedVersion)
- Funders
- Center for CdLS
- Arcadia University
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Life Sciences › Biochemistry, Genetics and Molecular Biology › Genetics › Genomics and Rare Diseases
- Social Sciences › Psychology › Clinical Psychology › Family and Disability Support Research
- Keywords
- Cornelia de Lange syndrome, online support groups, emotional support, psychosocial support, health care, family dynamics, online health information, rare diseases, patient experience
- MeSH terms
- Attitude, Child, De Lange Syndrome, Humans, Parents, Surveys and Questionnaires, Self-Help Groups, Internet
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