Cited by 66Information Retrieval and Search BehaviorGaze Tracking and Assistive TechnologyRecommender Systems and Techniques

An eye‐tracking approach to the analysis of relevance judgments on the Web: The case of Google search engine

Balatsoukas, Panos, Ruthven, Ian·2012·Journal of the American Society for Information Science and Technology

Abstract

Eye movement data can provide an in‐depth view of human reasoning and the decision‐making process, and modern information retrieval (IR) research can benefit from the analysis of this type of data. The aim of this research was to examine the relationship between relevance criteria use and visual behavior in the context of predictive relevance judgments. To address this objective, a multimethod research design was employed that involved observation of participants’ eye movements, talk‐aloud protocols, and postsearch interviews. Specifically, the results reported in this article came from the analysis of 281 predictive relevance judgments made by 24 participants using the G oogle search engine. We present a novel stepwise methodological framework for the analysis of relevance judgments and eye movements on the Web and show new patterns of relevance criteria use during predictive relevance judgment. For example, the findings showed an effect of ranking order and surrogate components (T itle, S ummary, and URL) on the use of relevance criteria. Also, differences were observed in the cognitive effort spent between very relevant and not relevant judgments. We conclude with the implications of this study for IR research.

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Crossref · 10.1002/asi.22707

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Research works printed but not linked: 3

  1. Hughes A., 2003, Proceedings of the Second International Conference CIVR 2003 Urbana‐Champaign, IL, July 24–25, 271
  2. Saracevic T., 1989, Modeling and measuring user‐intermediary computer interaction in online searching: Design of a study, Proceedings of the Annual Meeting of the American Society for Information Science and Technology, 26, 75
  3. 10.1002/(sici)1097-4571(199802)49:2<115::aid-asi3>3.0.co;2-t · DOI

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Authors
Balatsoukas, P., & Ruthven, I.
Affiliations
University of Strathclyde (GB)
Corresponding author
  • Balatsoukas, Panos
  • Ruthven, Ian
Venue
Journal of the American Society for Information Science and Technology
Publisher
Wiley
Published
2012-08-17
Volume
63
Issue
9
Pages
1728-1746
ISSN
  • 1532-2882 (ISSN-L)
  • 1532-2890
OpenAlex
W1982065914
Cited by
66
References
42
Citations by year
2026: 1 · 2025: 2 · 2024: 2 · 2023: 3 · 2022: 4 · 2021: 2 · 2020: 6 · 2019: 8 · 2018: 6 · 2017: 6 · 2016: 6 · 2015: 6 · 2014: 9 · 2013: 5
FWCI
17.41
Type
journal article
Language
en
Open access
closed
Locations
  • Journal of the American Society for Information Science and Technology (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • Strathprints: The University of Strathclyde institutional repository (University of Strathclyde) (submittedVersion)
Funders
Arts and Humanities Research Council (AH/G013233/1)
Topics
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
  • Physical Sciences › Computer Science › Human-Computer Interaction › Gaze Tracking and Assistive Technology
  • Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
Keywords
eye tracking, relevance assessment, relevance criteria, Google search, visual behavior, search result ranking, cognitive effort, information retrieval, user decision-making

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