Utility of telemedicine in sub‐Saharan Africa during the COVID ‐19 pandemic. A rapid review
Open accessAbstract
Telemedicine is the use of technology to achieve remote care. This review looks at the utility of telemedicine during the pandemic, period March 2020 to February 2021. Eleven articles met inclusion criteria. There was moderate use of telemedicine in sub-Sahara Africa during the pandemic, however, there were also some limitations. Benefits of telemedicine include continuing medical service provision, connecting relatives with loved ones in quarantine, education, and awareness of mental health issues, and toxicovigilance and infection control. Challenges to the implementation of telemedicine on the continent were lack of supporting telemedicine framework and policies, digital barriers, and patient and healthcare personnel biases. To address these challenges, this article proposes the development of policy frameworks that fosters telemedicine use by all stakeholders, including medical insurance organizations, the introduction of telemedicine training of medical workers, educational awareness programs for the public, and improvement of digital platforms access and affordability.
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South Africa rapidly changed its policies and regulations at the beginning of the Covid-19 pandemic to enable widespread adoption and use of telehealth services.
“In Sub-Saharan Africa, South Africa was one of the countries that rapidly changed its policies and regulations at the beginning of the Covid-19 pandemic to enable widespread adoption and use of telehealth services.46”
From Utilization of telehealth to manage the Covid-19 pandemic in low- and middle-income countries: a scoping review (2023) · cites this paper as [46]
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A Review of Remote Surgical Technologies and Training Strategies in Low- and Middle-Income Countries
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Integration of Telehealth Systems into HIV Care Services in Sub-Saharan Africa: A Scoping Review
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Adoption of Telemedicine for Dementia Care in Nigeria: Scoping Review
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A Multi-Criteria-Decision Making Methodology to Prioritizing Telemedicine Expansion Opportunities
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An investigation of ICT-based malaria intervention framework for rural communities
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- Authors
- Chitungo, I., Mhango, M., Mbunge, E., Dzobo, M., Musuka, G., & Dzinamarira, T.
- Affiliations
- University of Zimbabwe (ZW)
- University of the Western Cape (ZA)
- University of Eswatini (SZ)
- ICAP Global Health (US)
- Corresponding author
- Dzinamarira, Tafadzwa
- ORCID
- Venue
- Human Behavior and Emerging Technologies
- Publisher
- Wiley
- Published
- 2021-11-02
- Volume
- 3
- Issue
- 5
- Pages
- 843-853
- ISSN
- 2578-1863 (ISSN-L)
- PMC
- PMC8653215
- OpenAlex
- W3210395964
- Cited by
- 98
- References
- 52
- Citations by year
- 2026: 12 · 2025: 20 · 2024: 14 · 2023: 27 · 2022: 23 · 2021: 2
- FWCI
- 2.94
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- Locations
- Human Behavior and Emerging Technologies (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- UpSpace Institutional Repository (University of Pretoria) (submittedVersion)
- UWC Research Repository (University of the Western Cape) (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Dentistry › General Dentistry › Dental Research and COVID-19
- Physical Sciences › Computer Science › Information Systems › Healthcare during COVID-19 Pandemic
- Keywords
- telemedicine, COVID-19 pandemic, sub-Saharan Africa, remote care, digital divide, mental health awareness, toxicovigilance, infection control, telehealth education, health insurance
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