Employee perceptions of line management performance: applying the AMO theory to explain the effectiveness of line managers' HRM implementation
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Line managers are today seen as increasingly important in effectively implementing HRM practices. Based on the Ability‐Motivation‐Opportunity (AMO) theory, we predict that line managers' performance in this regard will depend on their ability to apply HRM practices, and that their motivation and the opportunity provided will enhance this effect. Through a survey of 174 line managers and 1,065 of their direct subordinates in two organizations, we found ability to be the best predictor of a line manager's HRM performance. Motivation did not moderate the effect of ability on performance as predicted, and our results suggest this relationship needs further attention. Opportunity did enhance the effect of ability on HRM implementation effectiveness. Therefore, HRM departments should aim to enhance line managers' abilities and provide adequate opportunities for them to carry out the expected HRM duties. © 2013 Wiley Periodicals, Inc.
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In contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities or HR specialists on HR analytics teams.
“In contrast with 'traditional' contexts, platform workers are not supervised by human (line) managers tasked with implementing HRM activities (Bos-Nehles et al., 2013) or HR specialists on HR analytics teams (Ellmer & Reichl, this issue; Wiblen & Marler, this issue).”
From Algorithmic human resource management: Synthesizing developments and cross-disciplinary insights on digital HRM (2021) · cites this paper as Bos-Nehles et al., 2013
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Meijerink, J., Boons, M., Keegan, A., & Marler, J. (2021) · The International Journal of Human Resource Management · doi:10.1080/09585192.2021.1925326 · Cited by 267 · see citing works
- Authors
- Bos‐Nehles, A. C., Van Riemsdijk, M. J., & Kees Looise, J.
- Venue
- Human Resource Management
- Publisher
- Wiley
- Published
- 2013-11
- Volume
- 52
- Issue
- 6
- Pages
- 861-877
- ISSN
- 0090-4848 (ISSN-L)
- 1099-050X
- OpenAlex
- W2102260222
- Cited by
- 401
- References
- 5
- Citations by year
- 2026: 29 · 2025: 31 · 2024: 52 · 2023: 46 · 2022: 36 · 2021: 37 · 2020: 37 · 2019: 32 · 2018: 29 · 2017: 40 · 2016: 13 · 2015: 12 · 2014: 6
- FWCI
- 19.50
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Human Resource Management (publishedVersion)
- University of Twente Research Information (submittedVersion, other-oa)
- University of Twente Research Information (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- line managers, HRM implementation, ability-motivation-opportunity theory, employee perceptions, managerial performance, human resource management practices, ability, motivation, opportunity, subordinate perceptions
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