Hybrid care potential of teledermatology: The importance of linking digital and physical practice and acceptance of online services: A cross‐sectional study
Open accessAbstract
Background and Aims: Telemedicine, including teledermatology, has become a central component of modern medicine. Its importance, especially during the COVID‐19 pandemic, underlines its potential to optimize access to dermatological care. The study aims to assess the potential of teledermatology, understand the importance of linking digital and physical practices, and analyze the adoption of online services based on participants' demographic and experiential factors. Methods: This cross‐sectional survey was conducted among users of the telemedicine platform from July 2022 to March 2023. The platform ("OnlineDoctor") allows users to contact dermatologists for remote dermatological consultations. The survey included questions about the participants' dermatological concerns, their reasons for using teledermatology, their satisfaction with the recommendations and their willingness to continue using telemedicine in the future. Data was collected via the RedCap online platform. Descriptive statistics and regression analyses were carried out. Results: Overall, 1141 people participated in the study (mean age 44.0 years [SD 14.6], 61.4% women). Results showed that 52.7% of participants with skin conditions had not consulted a dermatologist in the previous year. Shorter waiting times and the lack of face‐to‐face appointments were the main reasons for using the online platform. In total, 77.6% ( n = 885) of participants indicated they would use teledermatology as their first choice if they had an upcoming skin condition. Age, gender, and satisfaction with previous consultations impacted the use of teledermatology as the first choice for future skin conditions. Conclusion: Teledermatology is characterized by various benefits, including reduced waiting times and improved accessibility to treatment. Nevertheless, the study underscores the importance of a hybrid care approach involving direct interaction with physicians. Teledermatology can be transformative in meeting dermatologic needs, mainly when traditional face‐to‐face consultation is limited. A deep understanding of user preferences and widespread adoption of digital services can pave the way for the successful adoption of teledermatology platforms, improving healthcare accessibility and efficiency.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Linking digital and in-person care can enhance patient satisfaction and support disease management.
“Furthermore, a recent publication on the hybrid care potential of teledermatology in skin diseases demonstrated that linking digital and inperson care can enhance patient satisfaction and support disease management [25].”
From Acceptance and perceived usefulness of digital health services in the management of chronic urticaria: a survey of patients and physicians (2025) · cites this paper as [25]
The Discussion (Patient preferences and importance of on-site physician contact; page unavailable) says teledermatology should often complement face-to-face consultations, and the Results (Participants; page unavailable) report high satisfaction with online consultations. The study does not show that linking the two forms of care increases satisfaction or improves disease management; those effects are stronger than its cross-sectional findings support. (LLM, conf=0.84)
Experimental — accuracy not yet measuredThe COVID-19 pandemic has accelerated the adoption of digital health services.
“The pandemic has accelerated the adoption of digital health services.”
From Acceptance and perceived usefulness of digital health services in the management of chronic urticaria: a survey of patients and physicians (2025) · cites this paper as [25]
The Introduction (page unavailable) says teledermatology utilization increased significantly during the COVID-19 pandemic as patients avoided in-person consultations. It identifies teledermatology as a part of digital health, but does not establish that the pandemic accelerated adoption of digital health services generally. (LLM, conf=0.84)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Harris, P. A., Taylor, R., Thielke, R., Payne, J., Gonzalez, N., & Conde, J. G. (2009) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2008.08.010 · Cited by 51,384 · see citing works
The REDCap consortium: building an international community of software platform partners
Harris, P. A., Taylor, R., Minor, B. L., Elliott, V., Fernandez, M., O'Neal, L., McLeod, L., Delacqua, G., Delacqua, F., Kirby, J., et al. (2019) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2019.103208 · Cited by 24,013 · cited 1× · see citing works
“24,25 The study was reviewed and approved by the Ethics Committee of the Faculty of Medicine and Health, Technical University of Munich (Ref 2022 ‐ 309 ‐”
Methodvon Elm, E., Altman, D. G., Egger, M., Pocock, S. J., Gøtzsche, P. C., Vandenbroucke, J. P., & Initiative, F. T. S. (2007) · PLoS Medicine · doi:10.1371/journal.pmed.0040296 · Cited by 23,020 · see citing works
von Elm, E., Altman, D. G., Egger, M., Pocock, S. J., Gøtzsche, P. C., & Vandenbroucke, J. P. (2008) · Journal of Clinical Epidemiology · doi:10.1016/j.jclinepi.2007.11.008 · Cited by 17,893 · see citing works
Bundesgesundheitsblatt - Gesundheitsforschung - Gesundheitsschutz
(2013) · Bundesgesundheitsblatt - Gesundheitsforschung - Gesundheitsschutz · doi:10.1007/103.1437-1588 · Cited by 11,769 · see citing works
Vandenbroucke, J. P., Elm, E. V., Altman, D. G., Gøtzsche, P. C., Mulrow, C. D., Pocock, S. J., Poole, C., Schlesselman, J. J., Egger, M., & initiative, F. T. S. (2007) · Annals of Internal Medicine · doi:10.7326/0003-4819-147-8-200710160-00010-w1 · Cited by 3,543 · see citing works
Telemedicine in the era of COVID-19
Portnoy, J., Waller, M., & Elliott, T. (2020) · The Journal of Allergy and Clinical Immunology In Practice · doi:10.1016/j.jaip.2020.03.008 · Cited by 616 · see citing works
Patients’ Satisfaction with and Preference for Telehealth Visits
Polinski, J. M., Barker, T., Gagliano, N., Sussman, A., Brennan, T. A., & Shrank, W. H. (2016) · Journal of General Internal Medicine · doi:10.1007/s11606-015-3489-x · Cited by 574 · see citing works
A Review of Patient and Provider Satisfaction with Telemedicine
Nguyen, M., Waller, M., Pandya, A., & Portnoy, J. (2020) · Current Allergy and Asthma Reports · doi:10.1007/s11882-020-00969-7 · Cited by 289 · see citing works
Patient Satisfaction with Physician–Patient Communication During Telemedicine
Agha, Z., Schapira, R. M., Laud, P. W., McNutt, G., & Roter, D. L. (2009) · Telemedicine and e-Health · doi:10.1089/tmj.2009.0030 · Cited by 252 · see citing works
Muscat, N. A., & Sørensen, K. (2019) · European Journal of Public Health · doi:10.1093/eurpub/ckz166 · Cited by 223 · see citing works
Young people’s use of digital health technologies in the global north: Narrative review
Lupton, D. (2021) · Journal of Medical Internet Research · doi:10.2196/18286 · Cited by 211 · see citing works
Nanda, M., & Sharma, R. (2021) · Telemedicine and e-Health · doi:10.1089/tmj.2020.0570 · Cited by 211 · see citing works
Lupton, D. A. (2018) · Sport Education and Society · doi:10.1080/13573322.2018.1555661 · Cited by 135 · see citing works
Digital Divide – Soziale Unterschiede in der Nutzung digitaler Gesundheitsangebote
Müller, A. C., Wachtler, B., & Lampert, T. (2020) · Bundesgesundheitsblatt - Gesundheitsforschung - Gesundheitsschutz · doi:10.1007/s00103-019-03081-y · Cited by 135 · see citing works
Use of Teledermatology to Improve Dermatological Access in Rural Areas
Coustasse, A., Sarkar, R., Abodunde, B., Metzger, B. J., & Slater, C. M. (2019) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2018.0130 · Cited by 130 · see citing works
Papp-Zipernovszky, O., Horváth, M. D., Schulz, P. J., & Csabai, M. (2021) · Frontiers in Public Health · doi:10.3389/fpubh.2021.635943 · Cited by 108 · see citing works
Digitale Gesundheitskompetenz der Bevölkerung in Deutschland: Ergebnisse des HLS-GER 2
Schaeffer, D., Gille, S., Berens, E.-M., Griese, L., Klinger, J., Vogt, D., & Hurrelmann, K. (2023) · Das Gesundheitswesen · doi:10.1055/a-1670-7636 · Cited by 103 · see citing works
Heffner, V. A., Lyon, V. B., Brousseau, D. C., Holland, K. E., & Yen, K. (2009) · Journal of the American Academy of Dermatology · doi:10.1016/j.jaad.2008.11.026 · Cited by 97 · see citing works
Teledermatology: idea, benefits and risks of modern age - a systematic review based on melanoma
Pala, P., Bergler-Czop, B. S., & Gwiżdż, J. (2020) · Advances in Dermatology and Allergology · doi:10.5114/ada.2020.94834 · Cited by 83 · see citing works
Telemedicine in the era of COVID-19
Uddin, K. N. (2020) · BIRDEM Medical Journal · doi:10.3329/birdem.v10i0.50971 · Cited by 74 · see citing works
Patient and Provider Satisfaction with Teledermatology
Marchell, R., Locatis, C. N., Burgess, G., Maisiak, R., Liu, W., & Ackerman, M. (2017) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2016.0192 · Cited by 72 · see citing works
Teledermatology in the time of COVID‐19
Ibrahim, A. E., Magdy, M., Khalaf, E. M. M., Mostafa, A., & Arafa, A. (2021) · International Journal of Clinical Practice · doi:10.1111/ijcp.15000 · Cited by 65 · see citing works
Roman, M., & Jacob, S. E. (2014) · Journal of the Dermatology Nurses’ Association · doi:10.1097/jdn.0000000000000086 · Cited by 64 · see citing works
Teledermatology in the COVID-19 pandemic: A systematic review
Loh, C. H., Tam, S. Y. C., & Oh, C. C. (2021) · JAAD International · doi:10.1016/j.jdin.2021.07.007 · Cited by 61 · see citing works
Hawrysz, L., Gierszewska, G., & Bitkowska, A. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18105338 · Cited by 52 · see citing works
The Impact of COVID-19 on Teledermatology
Yeboah, C. B., Harvey, N., Krishnan, R., & Lipoff, J. B. (2021) · Dermatologic Clinics · doi:10.1016/j.det.2021.05.007 · Cited by 52 · see citing works
COVID ‐19 and cutaneous manifestations: A review of the published literature
Martora, F., Villani, A., Fabbrocini, G., & Battista, T. (2022) · Journal of Cosmetic Dermatology · doi:10.1111/jocd.15477 · Cited by 52 · see citing works
Mobile teledermatology helping patients control high‐need acne: a randomized controlled trial
Frühauf, J., Kröck, S., Quehenberger, F., Kopera, D., Fink‐Puches, R., Komericki, P., Pucher, S., Arzberger, E. J., & Hofmann‐Wellenhof, R. (2014) · Journal of the European Academy of Dermatology and Venereology · doi:10.1111/jdv.12723 · Cited by 50 · see citing works
Cost Minimization Analysis of a Teledermatology Triage System in a Managed Care Setting
Zakaria, A., Miclau, T. A., Maurer, T. A., Leslie, K. S., & Amerson, E. H. (2020) · JAMA Dermatology · doi:10.1001/jamadermatol.2020.4066 · Cited by 50 · see citing works
Augustin, M., Wimmer, J., Biedermann, T., Blaga, R., Dierks, C., Djamei, V., Elmer, A., Elsner, P. U., Enk, A., Gass, S., et al. (2018) · JDDG Journal der Deutschen Dermatologischen Gesellschaft · doi:10.1111/ddg.13512 · Cited by 48 · see citing works
Mozes, I., Mossinson, D., Schilder, H., Dvir, D., Baron-Epel, O. B., & Heymann, A. D. (2022) · BMC Family Practice · doi:10.1186/s12875-022-01640-y · Cited by 47 · see citing works
The Role of Teledermatology During the COVID-19 Pandemic: A Narrative Review
Ruggiero, A., Martora, F., Fabbrocini, G., Villani, A., Marasca, C., Megna, M., Fornaro, L., Comune, R., & Potestio, L. (2022) · Clinical, Cosmetic and Investigational Dermatology · doi:10.2147/ccid.s377029 · Cited by 46 · see citing works
A 14‐year review of a UK teledermatology service: experience of over 40 000 teleconsultations
Mehrtens, S. H., Shall, L., & Halpern, S. M. (2019) · Clinical and Experimental Dermatology · doi:10.1111/ced.13928 · Cited by 44 · see citing works
Patient and Provider Satisfaction With Telemedicine in Otolaryngology
Riley, P. E., Fischer, J. L., Nagy, R., et al. (2021) · OTO Open · doi:10.1177/2473974x20981838 · Cited by 44 · see citing works
Dobry, A., Begaj, T., Mengistu, K., Sinha, S., Droms, R., Dunlap, R., Wu, D., Adhami, K., & Stavert, R. (2021) · Telemedicine and e-Health · doi:10.1089/tmj.2020.0069 · Cited by 41 · see citing works
International Teledermatology Review
McKoy, K., Halpern, S., & Mutyambizi, K. (2021) · Current Dermatology Reports · doi:10.1007/s13671-021-00333-6 · Cited by 40 · see citing works
Patient Satisfaction in Teledermatology: an Updated Review
Santiago, S., & Lu, J. (2023) · Current Dermatology Reports · doi:10.1007/s13671-023-00382-z · Cited by 33 · see citing works
Choi, E. C.-E., Heng, L. W., Tan, S. Y., Phan, P., & Chandran, N. S. (2022) · JAAD International · doi:10.1016/j.jdin.2021.12.005 · Cited by 26 · see citing works
Survey on the status of teledermatology in Austria
Eber, E. L., Janda, M., Arzberger, E. J., et al. (2018) · JDDG Journal der Deutschen Dermatologischen Gesellschaft · doi:10.1111/ddg.13729 · Cited by 19 · see citing works
Anwendungsbereiche der Teledermatologie
Reinders, P., Otten, M., Augustin, M., Stephan, B., & Kirsten, N. (2021) · Der Hautarzt · doi:10.1007/s00105-021-04917-y · Cited by 18 · see citing works
Jones, K., Lennon, E., McCathie, K., Millar, A. M., Isles, C., McFadyen, A. K., & Shearer, H. (2022) · BMJ Open Quality · doi:10.1136/bmjoq-2021-001789 · Cited by 17 · see citing works
S2k‐Guideline for Teledermatology
Augustin, M., Djamei, V., Elsner, P. U., Gass, S., Hofmann‐Wellenhof, R., Kaminski, K., Kirsten, N., Nast, A., Navarini, A. A., Otten, M., et al. (2021) · JDDG Journal der Deutschen Dermatologischen Gesellschaft · doi:10.1111/ddg.14615 · Cited by 15 · see citing works
Kis, A., Augustin, M., & Augustin, J. (2017) · JDDG Journal der Deutschen Dermatologischen Gesellschaft · doi:10.1111/ddg.13379_g · Cited by 14 · see citing works
Patient Factors Associated with Interest in Teledermatology: Cross-sectional Survey
Ghani, M., Adler, C. H., & Yeung, H. (2021) · JMIR Dermatology · doi:10.2196/21555 · Cited by 14 · see citing works
Abeck, F., Kött, J., Bertlich, M., Wiesenhütter, I., Schröder, F. A. Y. N., Hansen, I., Schneider, S. W., & von Büren, J. (2023) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2022.0472 · Cited by 13 · see citing works
Borda, M., Grishchenko, N., & Kowalczyk-Rólczyńska, P. (2022) · Frontiers in Public Health · doi:10.3389/fpubh.2022.846641 · Cited by 12 · see citing works
Consensus Guidelines for Teledermatology: Scoping Review
Cummins, M. R., Ong, T., Ivanova, J., Barrera, J. F., Wilczewski, H., Soni, H., Welch, B. M., & Bunnell, B. E. (2023) · JMIR Dermatology · doi:10.2196/46121 · Cited by 11 · see citing works
Augustin, M., Reinders, P., Janke, T. M., et al. (2024) · Journal of Medical Internet Research · doi:10.2196/45817 · Cited by 11 · see citing works
Can teledermatology meet the needs of the remote and rural population?
Woodley, A. (2021) · British Journal of Nursing · doi:10.12968/bjon.2021.30.10.574 · Cited by 8 · see citing works
Koch, R., Rösel, I., Polanc, A., et al. (2022) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x221089133 · Cited by 8 · see citing works
Blum, A., Haase, S., Barlinn, S., Kopplin, D., Neher, S., Ott, N., Ottinger, M., Ridder, J., Seifert-Ibach, C., Witzel, A., et al. (2020) · Der Hautarzt · doi:10.1007/s00105-020-04584-5 · Cited by 5 · see citing works
Trends in Teledermatology Utilization in the United States
Patel, A. D., Rundle, C. W., & Kheterpal, M. (2021) · Iproceedings · doi:10.2196/35439 · Cited by 2 · see citing works
(2022) · British Journal of Dermatology · doi:10.1111/bjd.21380 · Cited by 2 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Hindelang, M., Zink, A., Knitza, J., Darkow, R., Welcker, M., Biedermann, T., May, S., & Muehlensiepen, F. (2025) · BMC Health Services Research · doi:10.1186/s12913-025-13043-7 · Cited by 4 · see citing works
“Furthermore, a recent publication on the hybrid care potential of tele-dermatology in skin diseases demonstrated that linking digital and inperson care can enhance patient satisfaction and support disease management [25].”
Self-citation
- Authors
- Hindelang, M., Tizek, L., Harders, C., & Sommer‐Eska, L.
- Affiliations
- Institut für Medizinische Informationsverarbeitung, Biometrie und Epidemiologie (DE)
- Technical University of Munich (DE)
- OnlineDoctor 24 GmbH Hamburg Germany
- Corresponding author
- Hindelang, Michael
- Venue
- Health Science Reports
- Publisher
- Wiley
- Published
- 2024-07
- Volume
- 7
- Issue
- 7
- Pages
- e2241-e2241
- ISSN
- 2398-8835 (ISSN-L)
- PMC
- PMC11231929
- OpenAlex
- W4400460503
- Cited by
- 7
- References
- 54
- Citations by year
- 2026: 4 · 2025: 3
- FWCI
- 2.90
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Health Science Reports (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- mediaTUM – the media and publications repository of the Technical University Munich (Technical University Munich) (submittedVersion, other-oa)
- Funders
- Technische Universität München
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Healthcare Systems and Technology
- Health Sciences › Dentistry › General Dentistry › Dental Research and COVID-19
- Keywords
- teledermatology, telemedicine, hybrid care, patient satisfaction, skin diseases, COVID-19 pandemic, health care access
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
