The DOI matches its Crossref record; 60 of the 60 references it cites were found in a registry or an index.
The effects of psychological contract breach and organizational cynicism: not all social exchange violations are created equal
Abstract
This research explored the differential effects on employees of two types of social exchange violations: those that generate perceptions of psychological contract breach and of organizational cynicism. We predicted that psychological contract breach and cynicism would result in differential outcomes because of differences in the person specificity of their underlying social exchange relationships. Using a sample of bank employees, we found that cynicism partially mediated the effects of psychological contract breach on work‐related attitudes (organizational commitment, job satisfaction), but that only psychological contract breach (not cynicism) predicted employees' behavioral responses (performance, absenteeism). Further, affective cynicism fully mediated the relationship between psychological contract breach and emotional exhaustion, suggesting that cynical attitudes have negative consequences for the attitude holder. Copyright © 2003 John Wiley & Sons, Ltd.
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Cited by
Bommer, W. H., Rich, G. A., & Rubin, R. S. (2005) · Journal of Organizational Behavior · doi:10.1002/job.342 · Cited by 522
Employees' attitudes toward organizational change: A literature review
Choi, M. (2011) · Human Resource Management · doi:10.1002/hrm.20434 · Cited by 520
The role of privacy fatigue in online privacy behavior
Choi, H., Park, J., & Jung, Y. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2017.12.001 · Cited by 427
Organizational change cynicism: The role of employee involvement
Brown, M., & Cregan, C. (2008) · Human Resource Management · doi:10.1002/hrm.20239 · Cited by 259
Walter, F., & Bruch, H. (2008) · Journal of Organizational Behavior · doi:10.1002/job.505 · Cited by 218
Metadata
- Authors
- Johnson, J. L., & O'Leary‐Kelly, A. M.
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 2003-08
- Volume
- 24
- Issue
- 5
- Pages
- 627-647
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2070707807
- Cited by
- 773
- References
- 60
- FWCI
- 16.83
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
